Sheraton Chihuahua Soberano

4.0 star property

Choose dates to view prices

Photo gallery for Sheraton Chihuahua Soberano

Outdoor pool
View from property
Bar (on property)
Lobby lounge
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Barranca del Cobre 3211, Fraccionamiento Barrancas, Chihuahua, CHIH, 31125
  • Place, Medical Star Hospital
    ‪10 min walk‬
  • Place, District 1 - Shopping Mall
    ‪14 min walk‬
  • Place, Distrito Uno
    ‪14 min walk‬
  • Airport, Chihuahua, Chihuahua (CUU-General Roberto Fierro Villalobos Intl.)
    ‪23 min drive‬

Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

7.8 out of 10
Good
(7 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View

8.6 out of 10
Excellent
(47 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, City View

7.8 out of 10
Good
(8 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Mountain View

9.2 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Mountain View

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 93 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed

  • 96 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Chihuahua Soberano

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Sheraton Chihuahua Soberano offers 204 accommodations with laptop-compatible safes and coffee/tea makers. 40-inch LED televisions come with premium cable channels. Bathrooms include a separate bath and shower and complimentary toiletries.

This Chihuahua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Chihuahua Soberano. During your stay, you're just a quick walk from Medical Place. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym and racquetball/squash
  • Within a 15-minute walk of Medical Place and Medical Star Hospital
Sheraton Chihuahua Soberano offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. The business-friendly Sheraton Chihuahua Soberano also features a terrace, a garden, and laundry facilities. Free self parking is available.

This 4-star Chihuahua hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 342 for adults and MXN 174 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Racquetball/squash

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 1 2025 to March 15 2026 (dates subject to change):
  • One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from 19 February to 10 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 342 for adults and from MXN 174 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Sheraton Chihuahua Soberano Hotel
Sheraton Soberano Hotel
Sheraton Chihuahua Soberano
Sheraton Soberano
Sheraton Chihuahua Soberano Hotel
Sheraton Chihuahua Soberano Chihuahua
Sheraton Chihuahua Soberano Hotel Chihuahua

Sheraton Chihuahua Soberano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 605 out of 1005 reviews
Rating 8 - Good. 191 out of 1005 reviews
Rating 6 - Okay. 101 out of 1005 reviews
Rating 4 - Poor. 66 out of 1005 reviews
Rating 2 - Terrible. 42 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Adan

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Fitness room area was not as it used to be, no water, no towels, treadmill out of order, no tv control…
Stayed 1 night in Nov 2025

4/10 Poor

Cameron

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel rooms need an update. Shower has cracks and stains all over the tile. No water control in the shower, so it basically started to flood into the rest of the bathroom. The air conditioner didn't work. Maintenance had to come 5 times before it was blowing any sort of cool air. Service was good and lobby bar area was nice.
Stayed 3 nights in Nov 2025

10/10 Excellent

Diego

Stayed 2 nights in Nov 2025

10/10 Excellent

Gustavo

Stayed 1 night in Oct 2025

8/10 Good

jorge jesus

Stayed 1 night in Oct 2025

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Gym area needs attention
Stayed 2 nights in Oct 2025

10/10 Excellent

Jay

Stayed 2 nights in Oct 2025

8/10 Good

Yessica

Stayed 1 night in Oct 2025

8/10 Good

Federico

Stayed 1 night in Oct 2025

8/10 Good

Armando

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Un hotel verdaderamente hermoso pero ya urgido de una profunda remodelación. Staff amable y servicial, salvo por el de la alberca que no te pelan.
Stayed 2 nights in Sep 2025

10/10 Excellent

Obed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

gisela

Stayed 1 night in Sep 2025

10/10 Excellent

Fabiola

Stayed 3 nights in Aug 2025

8/10 Good

César

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mucho ruido y musica horrible en la fiesta mexicanca
Stayed 3 nights in Sep 2025

4/10 Poor

Carlos

Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Jason

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathroom ceiling had a water leak. Which fell directly on the toilet. Very inconvenient to get dropped on by a water leak while using the restroom.
Stayed 1 night in Sep 2025

10/10 Excellent

Gamaliel

Stayed 1 night in Sep 2025

6/10 Okay

Hector

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room we got was in bad shape, broken bathroom sink countertop, towel rack bent and ceiling drywall was in need of repair. Mentioned these things to the front desk and a wall outlet was the only thing repaired. We were never offered another room for our 5 night stay.
Broken bathroom countertop.
Bent towel rack.
Ceiling drywall
Curtains
Stayed 5 nights in Aug 2025

10/10 Excellent

roy

Stayed 1 night in Jun 2025

6/10 Okay

Susana Elizabeth García

Stayed 7 nights in Jul 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Isidoro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Murilo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Jul 2025

4/10 Poor

Graciela, Denver

Travelled with partner
Disliked: Amenities
Room was dirty smelled bad
Stayed 1 night in Jun 2025

10/10 Excellent

Teresa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Súper dirty Old They Need to remodel this hotel
Stayed 2 nights in Jul 2025