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Hotel Alcázar de Luna

3.0 star property

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Photo gallery for Hotel Alcázar de Luna

Double Room, Mountain View | Terrace/patio
Outdoor pool
A modern reception area with a black reception desk, a staircase, and three grey chairs.
A modern elevator with a marble wall and a metal handrail.
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Cuernavaca-Chilpancingo 80 km, Ixquiapa, Chilpancingo de los Bravo, GRO, 39016
  • Place, Zoologico Zoochilpan
    ‪4 min drive‬
  • Place, Jose Juarez Museum
    ‪7 min drive‬
  • Place, Regional Museum of Guerrero
    ‪7 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room

Luxury Room | In-room safe, desk, laptop workspace, blackout curtains

Luxury Room

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Mountain View

Two double beds with wooden headboards, white bedding, and red accents.

Double Room, Mountain View

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

A neatly made bed with a wooden headboard, two bedside tables with lamps, and a red throw blanket.

Executive Room, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room, 2 Double Beds

  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

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  • Parking included
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  • Restaurant
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includes taxes & fees
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About this property

Hotel Alcázar de Luna

This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, express check-in and tour/ticket assistance are on-site. Change of towels is available on request
Hotel Alcázar de Luna offers 38 accommodations with a safe and a hairdryer. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Bathrooms include a shower with a rainfall showerhead. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Alcázar de Luna, you'll be close to Zoologico Zoochilpan. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at the family restaurant
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Just a 4-minute drive from Zoologico Zoochilpan and a few minutes from Jose Juarez Museum
There's a restaurant on site. Public spaces have free WiFi. An outdoor pool, tour/ticket assistance, and express check-in are also featured at Hotel Alcázar de Luna. Self parking is free.

This 3-star Chilpancingo de los Bravo hotel is smoke free.

Restaurante Naoli – On-site family restaurant.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant
  • Hosted evening meal available daily for a fee of MXN 300

Restaurants on site

  • Restaurante Naoli

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Front entrance ramp
  • Lift (89 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (76 centimetre wide)
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Hosted evening meal: MXN 300

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM

Hotel Alcázar de Luna Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 1 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

8/10 Good

Jose

Si
Stayed 1 night in Mar 2026