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Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals

Property class: 4

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Photo gallery for Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals

Lobby sitting area
Indoor pool
Reception
Food and drink
Executive lounge

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Park Hall Road, Chorley, England, PR7 5LP
  • Place, Heskin Hall
    ‪3 min drive‬
  • Place, Heskin Farmers Market & Craft Centre
    ‪3 min drive‬
  • Place, Old Trafford
    ‪36 min drive‬
  • Airport, Manchester (MAN)
    ‪44 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, soundproofing, free WiFi

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Desk, laptop workspace, soundproofing, free WiFi

Family Room

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Desk, laptop workspace, soundproofing, free WiFi

Junior Suite

  • 45 sq m
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

Desk, laptop workspace, soundproofing, free WiFi

Superior Room

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom (Cottage)

Apartment, 1 Bedroom (Cottage) | Private kitchenette | High chair

Apartment, 1 Bedroom (Cottage)

  • 45 sq m
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms (Cottage)

Apartment, 2 Bedrooms (Cottage) | Desk, laptop workspace, soundproofing, free WiFi

Apartment, 2 Bedrooms (Cottage)

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • Sleeps 6
  • 2 King Beds OR 4 Single Beds
  • Free Wi-Fi

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About this property

Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals

Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free self parking and a free manager's reception are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals offers 64 accommodations with a hairdryer and free toiletries. 32-inch LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit.

This Chorley hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals. During your stay, you'll be within walking distance of Heskin Hall. Free self-parking, a free manager's reception and a full-service spa are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • English breakfast served weekdays for a fee
  • Take a swim in the indoor pool
  • Treat yourself to hydrotherapy, Swedish massages or body scrubs at the spa
  • Amenities include 7 meeting rooms, a conference centre and a terrace
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Heskin Hall and a few minutes from Yarrow Valley Country Park
Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily.

There are 7 meeting rooms available. A sauna, a terrace, and an arcade/games room are also featured at the family-friendly Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals. Self parking is free. A complete renovation of Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals was completed in June 2024.

Smoking is allowed in designated areas at this 4-star Chorley hotel.

The hotel hosts a free manager's reception daily.
Brookes – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Weekday English breakfast available 6:30 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Brookes

Things to do

  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Games
  • Health club
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Table tennis
  • Yoga classes

Family friendly

  • Arcade/game room
  • High chair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Front entrance ramp
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • No lift
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - June 2024

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Portable fan
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 5.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10 for adults and from GBP 7 for children
  • Crib (infant bed) fee: GBP 5.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

BRILLIANT Park Hall Hotel
Park Hall Hotel Spa Chorley
Park Hall Lancashire a member of Radisson Individuals

Park Hall Hotel & Spa Lancashire, a member of Radisson Individuals Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 171 out of 462 reviews
Rating 8 - Good. 105 out of 462 reviews
Rating 6 - Okay. 70 out of 462 reviews
Rating 4 - Poor. 43 out of 462 reviews
Rating 2 - Terrible. 73 out of 462 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Sophie

Travelled with partner
Liked: Amenities, property conditions & facilities
The bathroom door didn't have a lock on it, and had a hole in the door, the shower drain was full of hair
Stayed 1 night in Jan 2026

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

6/10 Okay

Danny

Business traveller
Liked: Staff & service, amenities
Stayed for one night as travelling with work. Room was tired but clean enough, the Gym is excellent and well equipped, the young lad on reception was really helpful.
Stayed 1 night in Jan 2026

2/10 Terrible

Anna

Travelled with family
There wasn’t any bed sheets and took 3 hours for them to bring them up
Stayed 1 night in Jan 2026

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities
All
Stayed 1 night in Jan 2026

8/10 Good

Sophie

Stayed 1 night in Jan 2026

8/10 Good

Anne

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Very pleasantly surprised. There are bits they need to address, the lift needs fixing, 2 floors carrying luggage isn't great. The landing corridor is an awful colour it looks shabby, but once in my room I was delighted. Comfy bed, well fitted bathroom.
Stayed 1 night in Jan 2026

2/10 Terrible

Wensdi

Disliked: Room comfort
The problem with this place is it describes itself as luxury when at most all it really does is have larger rooms than a basic budget hotel. The rooms are big, but theres no luxury. Theres barely enough furnishings in the room to make acceptable never mind 'luxury'. Theres no love in the rooms, they feel the same as student accomadtion, it will do. Not as described at all. The bed was so bad that in the end I chose to leave, after only an hour of checking in. I didn't get a refund because I used vouchers, so beware if you buy through a 3rd party and have any issues you want refunding on. The positive was the bathroom, that was nice, very clean with a fantastic shower and jet bath. The spa was, ok, not great, the changing rooms were mouldy and half the stalls don't close or lock. The jacuzzi wasnt working during our visit. In the spa, the staff were not professional. Waiting for our massage treatments, the staff stood discussing shifts and the therapist we were waiting 10 mins past our booking time was there chatting away. Staff throughout the whole spa seemed slow and just unsure of how to respond to anything. Honestly, this was meant to be a nice relaxing birrhday treat and it just left me feeling miffed and like I wasted time and money. I genuinely would never visit this place again nor would I recommend it.
Stayed 1 night in Jan 2026

6/10 Okay

Alan

Business traveller
Liked: Cleanliness
Room was fine. Very bare because it had obviously been a family room previously.
Stayed 1 night in Jan 2026

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

8/10 Good

david

Stayed 4 nights in Dec 2025

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay and enjoyed the hotel lobby, rooms and restaurants. It was just soured a little when we found out we had to pay to use the swimming pool, which wasn't clear. Swimming pool is free if you book directly with the hotel.
Stayed 2 nights in Jan 2026

8/10 Good

Dejalee

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

4/10 Poor

Rob

Travelled with family
Disliked: Cleanliness, amenities
Where to start!! Having arrived after dark and driving through the grounds you’d easily be mistaken for thinking you had entered some apocalyptic event with the haunted remains of the old Camelot theme park still very much present. I get that it’s a big site with investment being made, but surely the owners should be making sure the guests initial approach is made far more welcoming. The reception of the hotel was however a pleasant surprise and has been done up to a fairly decent standard, although freezing cold, something they were clearly aware of as temporary heaters appeared on our 2nd day. The staff were very polite, friendly and hospitable. Most were clearly aware of the challenges this hotel faced and were very apologetic for some of its failings. We were staying in one of the two bedroom apartments. Having been directed to drive around to car park 6, clearly still part of the theme park era, bouncing through crater sized potholes in the pitch black with no lighting and very limited signage (be careful and drive slowly or face a huge repair bill for your vehicle) we arrived at the cottages. From the outside they looked very dated and tired, but once inside I was pleasantly surprised by how clean, tidy and warm it was. It is such a shame that management/owners just don’t appear to notice the rubbish littered around the entire site, such an easy fix but clearly a big oversight. Having arrived late on our first night we decided on a meal in the hotel restaurant.
Litter literally everywhere, this was next to our cottage and was like it for our entire 5 day stay.
Very industrial in appearance.
Old, dated and tired grounds in need of some TLC
Stayed 3 nights in Dec 2025

6/10 Okay

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room lacking finishing touches and freezing. Staff helpful when needed. Pool very nice but guests should be allowed to use complimentary.
Stayed 1 night in Dec 2025

2/10 Terrible

Paul

Stayed 2 nights in Dec 2025

4/10 Poor

We

Liked: Cleanliness, staff & service
Stay was ok. Room wasn't ready until after 4pm, check in was at 3pm. There was no option for a slightly earlier check in. When we arrived at 2.30pm we were told check in wasn't until 3pm. The desk wasn't staffed until 3pm. The room was comfortable but the room had signs of wear and tear. Bathroom was very clear and newly refurbished which was lovely. Staff member at reception was friendly and helpful. Room
Stayed 1 night in Jan 2026

8/10 Good

Oliver

Stayed 1 night in Dec 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Sep 2023

10/10 Excellent

Arron

Stayed 4 nights in Dec 2025

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities
Fully refurbished in 2024 but Rooms not all as the images show. Some are clearly not refurbished and are dated. So be mindful that what you see when booking may not be what you get. I booked a Junior Suite, the room I got looked and felt cold and empty, dated and not as the images when I booked. Reception staff were great at getting me moved to a more modern, comfortable and relaxing room. Although I could hear the rodents scurrying around in the ceiling! Dinner here was excellent. I had the Chicken curry which was great.
What my initial Junior suite room actually looked like vs the pictures online
Stayed 1 night in Dec 2025

2/10 Terrible

Sadaf

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
poor service as no idea why the fire alarm kept going off. When went to ask confirmed that maybe because of the sauna door being left open. Advised it is the middle of the night and now have a crying baby who has woke up. Not the best service, as was not made aware of this before purchase. Seemed as though this was normal practice, as no worker seemed concerned, yet people staying there were all worried about what to do.
Stayed 1 night in Dec 2025

4/10 Poor

Vicki

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Slow check in, needed all of details again. Staff reporting that they do not normally work on reception. Room needed decorated, chipped paint. Very loud music until early hours. Lift out of order. Limited breakfast, no fries eggs and hot buffet not topped up while we were there (over 1 hour). Staff attempted to charge again for breakfast on check out, had to show my on line banking to prove payment from check in. No parking available near the hotel reception.
Stayed 1 night in Dec 2025

4/10 Poor

Jordan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty fold up bed. No drinks service Sunday morning. Noise, a lot of noise.
Stayed 2 nights in Dec 2025