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Christchurch City Hotel

4.0 star property

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Photo gallery for Christchurch City Hotel

Executive Studio, 1 King Bed, City View | 1 bedroom, minibar, desk, laptop workspace
Breakfast and dinner served, Modern European cuisine
Exterior
Reception
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
699 Colombo St, Christchurch, Canterbury, 8011
  • Te Pae Christchurch Convention and Exhibition Centre
    ‪3 min walk‬
  • Riverside Market
    ‪3 min walk‬
  • Christchurch Botanic Gardens
    ‪16 min walk‬
  • Christchurch (CHC-Christchurch Intl.)
    ‪14 min drive‬

Room options

View all photos for Executive Studio, 1 King Bed, City View

Executive Studio, 1 King Bed, City View | 1 bedroom, minibar, desk, laptop workspace

Executive Studio, 1 King Bed, City View

9.6 out of 10
Exceptional
(29 reviews)
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | 1 bedroom, minibar, desk, laptop workspace

Executive Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)
  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio

Studio | 1 bedroom, minibar, desk, laptop workspace

Studio

9.8 out of 10
Exceptional
(45 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed, No Windows

City Room, 1 King Bed, No Windows | 1 bedroom, minibar, desk, laptop workspace

City Room, 1 King Bed, No Windows

9.2 out of 10
Wonderful
(13 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

1 bedroom, minibar, desk, laptop workspace

Executive Suite

  • Sleeps 4
  • 1 King Bed

Executive Studio

  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Bathroom amenities | Shower, eco-friendly toiletries, hair dryer, towels

Studio

  • Sleeps 2
  • 1 King Bed

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About this property

Christchurch City Hotel

Eco-certified hotel with rooftop terrace and restaurant
A restaurant, a bar/lounge and a rooftop terrace are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, tour/ticket assistance and a porter/bellboy are on-site. Change of towels is available on request
Christchurch City Hotel offers 46 air-conditioned accommodations with minibars and coffee/tea makers. 42-inch Smart televisions come with digital channels and Netflix. Bathrooms include a shower and hairdryers.

This Christchurch hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Christchurch City Hotel's great location. During your stay, you're just a quick walk from The Crossing. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at The One Restaurant & Bar, a fine-dining restaurant that serves Modern European cuisine
  • Full breakfast served daily for a fee
  • Services include babysitting, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Cashel Mall and 4 minutes on foot from Bridge of Remembrance
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Christchurch City Hotel.

This 4-star Christchurch hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.
The One Restaurant & Bar – This fine-dining restaurant specialises in Modern European cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 10 per day); discounts available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: NZD 25 to 32 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The One Restaurant & Bar

Family friendly

  • Babysitting

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2021
  • Double-glazed windows
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 80.0 per day.
  • Cots (infant beds) are available for NZD 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 25 to 32 per person
  • Airport shuttle fee: NZD 50.00 per person (one-way)
  • Nearby parking fee: NZD 10 per day (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 30.0 per night
  • Rollaway bed fee: NZD 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Christchurch City Hotel Hotel
Christchurch City Hotel THC Group
Christchurch City Hotel Christchurch
Christchurch City Hotel Hotel Christchurch

Christchurch City Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 349 out of 465 reviews
Rating 8 - Good. 90 out of 465 reviews
Rating 6 - Okay. 16 out of 465 reviews
Rating 4 - Poor. 5 out of 465 reviews
Rating 2 - Terrible. 5 out of 465 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Paul

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the centre of Christchurch
Stayed 2 nights in Mar 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Debbie

Liked: Amenities
Lovely rooms in a great location, would stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Samuel

Perfect location in center Staff were very helpful
Stayed 1 night in Mar 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and close proximity to lots of restaurants.
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and of course only 2 yrs old. Room was great,shower and bathroom good size, bar and restaurant on the 5th floor very good. Would stay here again with hesitation.
Stayed 2 nights in Mar 2025

8/10 Good

Yanjie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack microwave stove and laundry
Stayed 4 nights in Mar 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, underrated hotel

The manager was excellent, gave us tons of advice, very friendly and helpful and made us feel at ease. I like exploring new hotels each time I visit a city but I will probably be back. Perfect location too.
Stayed 3 nights in Feb 2025

2/10 Terrible

Vasile

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The one star rating is actually for the person who booked the room(myself😩). The lady (in training) at the front desk was really great, she did everything she could to accommodate our requests. UNFORTUNATELY, the room does not have a window, it is clearly stated in the booking section, but …I did not notice this detail when I selected the room. It is all on me, my only unhappiness is the fact the hotel is offering this room with no window. Certainly it should be a storage. Otherwise, the room size, cleanliness, bed quality, all are great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and clean room. Highly recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Kathy, HOLLAND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great city center location. Many restaurants in walking distance.
Stayed 2 nights in Mar 2025

10/10 Excellent

Geoff

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very handy for the city and shopping and eateries. Clean, tidy hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location. Would definitely recommend and stay in the future
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey L

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Ryan

Stayed 1 night in Mar 2025

10/10 Excellent

Derrick

Stayed 1 night in Mar 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location location location

Convenient location. Walking distance to Riverside Market and the walking trails along the river. Also walked to the Cardboard transition church.
Stayed 1 night in Mar 2025

8/10 Good

Beth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Stayed 1 night in Mar 2025

10/10 Excellent

Duncan

Liked: Staff & service, property conditions & facilities
Clean and quiet
Stayed 2 nights in Mar 2025

10/10 Excellent

WAI CHI

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room with modern furnishings. We loved the location near Cathedral Square and shops
Stayed 2 nights in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good downtown location. Easy walk to most places. Good size room and good restaurant on the top floor.
Stayed 2 nights in Mar 2025

2/10 Terrible

VEENA

Stayed 2 nights in Mar 2025

10/10 Excellent

Pam

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful, the location was perfect for both walking to shopping, dinning and transport! Never needed a car. Highly recommend!
Stayed 6 nights in Mar 2025