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SureStay Hotel by Best Western Chula Vista San Diego Bay

3.0 star property

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Photo gallery for SureStay Hotel by Best Western Chula Vista San Diego Bay

Lobby
Reception
Outdoor pool
Restaurant
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
699 E St, Chula Vista, CA, 91910
  • Place, Chula Vista Center
    ‪17 min walk‬
  • Place, Scripps Mercy Hospital Chula Vista
    ‪3 min drive‬
  • Place, San Diego Bay
    ‪3 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(100 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.8 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(82 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll In Shower, Microwave And Refrigerator, Non-Smoking

Bathroom | Shower, hair dryer, towels

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll In Shower, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2

King Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave And Refrigerator

  • Sleeps 4

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About this property

SureStay Hotel by Best Western Chula Vista San Diego Bay

Hotel in Chula Vista with outdoor pool and free breakfast
An outdoor pool, laundry facilities and a 24-hour front desk are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, camper van/bus/lorry parking, a front desk safe and multilingual staff assistance are on-site.
SureStay Hotel by Best Western Chula Vista San Diego Bay offers 106 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.

32-inch LCD televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at SureStay Hotel by Best Western Chula Vista San Diego Bay gets good marks from our customers. During your stay, you'll be within walking distance of San Diego Bay. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by car from Petco Park and 8 minutes from San Diego Convention Center
Free breakfast is available daily. WiFi is free in public spaces. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western Chula Vista San Diego Bay. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Chula Vista hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (117 centimetre high)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chula Vista Bayfront Inn
Surestay By Chula Vista Diego
SureStay Hotel by Best Western Chula Vista San Diego Bay Hotel

SureStay Hotel by Best Western Chula Vista San Diego Bay Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 743 out of 1588 reviews
Rating 8 - Good. 364 out of 1588 reviews
Rating 6 - Okay. 222 out of 1588 reviews
Rating 4 - Poor. 106 out of 1588 reviews
Rating 2 - Terrible. 153 out of 1588 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Amador

Travelled with family
Disliked: Room comfort
When checking in the gentleman was very polite and helpful. The beds were clean that was just the only thing that was great about the stay. The carpet, tubs, are outdated
Stayed 1 night in Oct 2025

10/10 Excellent

Pablo

Stayed 1 night in Oct 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Maybe just the lack of constant hot water in shower. Other then that, all was satisfactory!
Stayed 4 nights in Oct 2025

10/10 Excellent

Cindy Valerio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy access to freeway. Close to dining options. Well stay again.
Stayed 2 nights in Oct 2025

8/10 Good

Eric

Stayed 1 night in Oct 2025

4/10 Poor

Janee

Stayed 15 nights in Oct 2025

10/10 Excellent

Santos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only complaint i has was of the smell of the chemicals used. The staff the environment and the vier were perfect
Stayed 4 nights in Oct 2025

8/10 Good

Dante

Stayed 1 night in Sep 2025

6/10 Okay

Gordon

Stayed 1 night in Oct 2025

10/10 Excellent

Omar

Stayed 1 night in Sep 2025

10/10 Excellent

KIMBERLY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room close to tram and restaurants
Stayed 1 night in Oct 2025

10/10 Excellent

Garrett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall experience.
Stayed 1 night in Oct 2025

8/10 Good

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean but could use some updating. Staff was very helpful, but it would be convenient to have keycard entry for the pool area - sometimes it was still locked and I’d have to go find someone to unlock it. I thought the pool area was nice - it was clean and it had a cute little area with a fountain that was pleasant to sit by. Very relaxing!
Stayed 6 nights in Oct 2025

10/10 Excellent

Pablo

Stayed 1 night in Oct 2025

10/10 Excellent

Zuqi

Stayed 1 night in Oct 2025

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, staff & service
Check in was fast. Room was clean. First night slept well. Second night, a neighboring room played loud music and we felt the bass in our room. Same for the early morning. Loud music that penetrated to our room. Continental breakfast was alright. Hot coffee was good. Good choice of creamers. Pastries. Yogurt.
Stayed 2 nights in Oct 2025

8/10 Good

Cecilia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room is clean, staff is helpful Laundry- we did not avail it Plenty of parking though the hotel is close to freeways, there are some issues in the street that I do not want to elaborate
Stayed 2 nights in Oct 2025

10/10 Excellent

Benjamin

Stayed 1 night in Sep 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Clean bedding, clean bathroom, room smelled good. Staff was very nice. Better than expected for a budget style hotel/motel. I will stay here again.
Stayed 5 nights in Oct 2025

4/10 Poor

Patricia

Stayed 1 night in Oct 2025

10/10 Excellent

Pablo

Stayed 1 night in Oct 2025

10/10 Excellent

Maria, Escondido

Stayed 1 night in Sep 2025

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the staff was friendly. The hotel was clean. And exceeded my expectations.
Stayed 1 night in Sep 2025

10/10 Excellent

Nick

Stayed 1 night in Sep 2025