See all properties

SureStay Hotel by Best Western Chula Vista San Diego Bay

3.0 star property

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Chula Vista San Diego Bay

Outdoor pool
Free daily continental breakfast
Desk, laptop workspace, blackout curtains, iron/ironing board
Reception
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
699 E St, Chula Vista, CA, 91910
  • Place, Chula Vista Center
    ‪17 min walk‬
  • Place, Naval Base San Diego
    ‪3 min drive‬
  • Place, San Diego Convention Center
    ‪8 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(95 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.8 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(80 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Days Inn by Wyndham Chula Vista/San Diego
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
3.2 out of 5, 1,000 reviews
The price is €72
includes taxes & fees
2 Nov - 3 Nov
Days Inn by Wyndham Chula Vista/San Diego

About this property

SureStay Hotel by Best Western Chula Vista San Diego Bay

Hotel with free breakfast, near San Diego Bay
An outdoor pool, laundry facilities and a 24-hour front desk are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, camper van/bus/lorry parking, a front desk safe and multilingual staff assistance are on-site.
SureStay Hotel by Best Western Chula Vista San Diego Bay offers 106 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.

32-inch LCD televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at SureStay Hotel by Best Western Chula Vista San Diego Bay gets good marks from our customers. During your stay, you'll be within walking distance of San Diego Bay. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from San Diego Bay and 8 minutes from Petco Park
Free breakfast is available daily. WiFi is free in public spaces. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western Chula Vista San Diego Bay. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Chula Vista hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (117 centimetre high)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chula Vista Bayfront Inn
Surestay By Chula Vista Diego
SureStay Hotel by Best Western Chula Vista San Diego Bay Hotel

Reviews

SureStay Hotel by Best Western Chula Vista San Diego Bay Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 703 out of 1506 reviews
Rating 8 - Good. 341 out of 1506 reviews
Rating 6 - Okay. 211 out of 1506 reviews
Rating 4 - Poor. 105 out of 1506 reviews
Rating 2 - Terrible. 146 out of 1506 reviews

Reviews

10/10 Excellent

Ruth

Liked: Amenities
Everything was pretty good
Stayed 3 nights in Jul 2025

6/10 Okay

Wade

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff argued with how to check me in which was weird. They didn't argue with me, just with each other. The breakfast was really nice and clean, though the staff was not pleasant, though. I received a text to check out online, which I thought was convenient, but when I verified that's the process with the desk staff, she argued randomly that I was wrong and that this hotel isn't with Best Western and that I needed to turn my key in to check out and get a deposit back. That's truly not in line with the industry, but I did what she said. I'm not sure why everyone was in a dismal mood, but the property was adequate. The bed, pillow, water pressure, room temperature, tv were really great. I wish the staff dispositions were as pleasant as the property.
Stayed 6 nights in Jul 2025

10/10 Excellent

Cynthia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at. Very convenient location. Everything is close by! Only 18 minutes from the zoo and 15 min from sea world. Food options are walking distance. Market is only a walk away!
Stayed 3 nights in Jul 2025

10/10 Excellent

ethan

Stayed 2 nights in Jul 2025

10/10 Excellent

Ralynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the staff checked in to make sure everything was ok. Traveling alone, this was a bonus, feeling safe and looked after. I am always very pleased when i stay there 2 or 3 times a year to visit my family
Stayed 2 nights in Jul 2025

6/10 Okay

Heintje

Liked: Staff & service
Might be better to have a wood floor instead of a carpet. Some area of the carpet was ripped.
Stayed 2 nights in Jul 2025

8/10 Good

Christopher

Stayed 1 night in Jul 2025

6/10 Okay

Nicholas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jacob

Stayed 4 nights in Jul 2025

8/10 Good

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional and clean the staff was great. Wear
Stayed 5 nights in Jul 2025

4/10 Poor

David

Travelled with family
Disliked: Amenities
Only clean room once during 5 nights.
Stayed 5 nights in Jul 2025

8/10 Good

Isaiah

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 2 nights in Jun 2025

6/10 Okay

Jacqueline

Liked: Cleanliness
It was ok
Stayed 2 nights in Jul 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Darlene

Travelled with family
Stayed 3 nights in Mar 2025

2/10 Terrible

Melissa

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel wasn’t terrible, but it definitely didn’t live up to my expectations. The room was basic and lacked the comfort and quality I was hoping for. While it was generally clean, the overall atmosphere felt a bit outdated. The staff were okay, but not particularly warm or welcoming. The biggest downside for me was the location — the neighborhood didn’t feel very safe or pleasant, especially in the evening. It’s an acceptable place if you’re not too picky, but I wouldn’t stay here again.
Stayed 5 nights in Jun 2025

10/10 Excellent

victor

Stayed 1 night in Jul 2025

4/10 Poor

Davetta

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This place was super dirty and smelt like old. They don’t want to give additional towels and washcloths. We were a family of four staying in a room with two beds and they only wanted to give us two towels. We had to beg for more towels. They didn’t give us any additional wash cloths so two of us used washcloths and two of us used hand towels as washcloths. The free breakfast was trash and not what was displayed on the site. Overall this place is dirty and stingy with towels.
Stayed 3 nights in Jul 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Ramon

Stayed 1 night in Jul 2025

10/10 Excellent

Athena

Stayed 1 night in Jun 2025

8/10 Good

Monica A

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
You get what you pay for. No frills but clean, good location, easy parking and friendly staff. The breakfast could use a little more excitement and options so we ate elsewhere. Overall recommend
Stayed 5 nights in Jun 2025

6/10 Okay

Denise

Stayed 4 nights in Jul 2025

10/10 Excellent

Rosaimelda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alfred

Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Jul 2025