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TownePlace Suites by Marriott Cincinnati Mason

4.0 star property

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Photo gallery for TownePlace Suites by Marriott Cincinnati Mason

Property amenity
Exterior
Coffee/tea maker
Lounge
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Bar
  • Laundry
  • Pet-friendly

Explore the area

View in a map
7100 Stress Engineering Way, Mason, OH, 45040
  • Great Wolf Lodge Cincinnati Mason
    ‪3 min drive‬
  • Kings Island
    ‪3 min drive‬
  • Lindner Family Tennis Center
    ‪3 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪50 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, blackout curtains, soundproofing

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed | Desk, laptop workspace, blackout curtains, soundproofing

Studio Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(9 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Queen Beds

Lounge

Studio Suite, 2 Queen Beds

8.4 out of 10
Very good
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Queen Beds (Hearing Accessible)

Lounge

Studio Suite, 2 Queen Beds (Hearing Accessible)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds (Mobility Accessible, Tub)

Lounge

Studio Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, blackout curtains, soundproofing

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Property amenity

Residence Inn by Marriott Cincinnati Northeast/Mason

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 673 reviews
The price is €120
includes taxes & fees
15 Oct - 16 Oct
Residence Inn by Marriott Cincinnati Northeast/Mason

About this property

TownePlace Suites by Marriott Cincinnati Mason

Hotel with free breakfast, near Kings Island
An indoor pool, a bar/lounge and a 24-hour business centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and gas grills. Change of towels is available on request
TownePlace Suites by Marriott Cincinnati Mason offers 60 accommodations with coffee/tea makers and a hairdryer. 42-inch Smart televisions come with cable channels. Bathrooms include baths or showers with a hydromassage showerhead.

This Mason hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at TownePlace Suites by Marriott Cincinnati Mason. During your stay, you'll be within walking distance of Kings Island. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • Just a 5-minute drive from Kings Island and a few minutes from Great Wolf Lodge Cincinnati Mason
  • Cats and dogs welcome for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There's an onsite 24-hour business centre. An indoor pool, barbecue grills, and a picnic area are also featured at the business-friendly TownePlace Suites by Marriott Cincinnati Mason. Self parking is free.

Smoking is allowed in designated areas at this 4-star Mason hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar near toilet
  • Lift (183 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • No plastic drinking straws

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Springhill STS Marriott Cincinnati Mason
Towneplace STS Marriott Cincinnati Mason
TownePlace Suites by Marriott Cincinnati Mason Hotel
TownePlace Suites by Marriott Cincinnati Mason Mason
TownePlace Suites by Marriott Cincinnati Mason Hotel Mason

Reviews

TownePlace Suites by Marriott Cincinnati Mason Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 82 out of 113 reviews
Rating 8 - Good. 18 out of 113 reviews
Rating 6 - Okay. 7 out of 113 reviews
Rating 4 - Poor. 2 out of 113 reviews
Rating 2 - Terrible. 4 out of 113 reviews

Reviews

10/10 Excellent

Romuald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Business traveller
The room was nice but there was no dish shop to wash dishes… we never did get hot water in the shower.
Stayed 1 night in Jun 2025

10/10 Excellent

Brynly

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 3 nights in Jun 2025

2/10 Terrible

Spencer

Travelled with family

Shame on you

Booked a Sunday check in by mistake instead of Saturday. Called the hotel and booking site both directly within 5 minutes and was told from both parties that I was out of luck. I will never stay here or use hotels.com again and will continue to encourage others to do the same.
Stayed 1 night in Jun 2025

10/10 Excellent

Meghan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great! We loved how clean and how big the room was. Only negative was the women working the breakfast. She was yelling in a very mean way at kids working the waffle maker, rather than helping them.
Stayed 2 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Micline

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service
When I first arrived I was impressed with the initial room assigned, however I asked for a bigger room because that’s what I reserved and I was traveling with my mother and baby. When they switched us to a bigger room I quickly noticed an unpleasant smell and a filthy pull out that my mother was supposed to sleep on. When I shared this with the front desk, the associate asked if I was willing to put a sheet on a soiled pull out and have my mom sleep on it. After going back and forth with this man, I finally was placed in another room that was bigger and accommodated my family. I have to say I am disappointed since we plan on visiting this area often. Needless to say they will not be getting my money again especially after one of the front staff told our friends we were traveling with that we were difficult. Asking for a clean room for 3 nights especially when traveling with a baby is not being difficult!
Stayed 3 nights in May 2025

8/10 Good

Mengran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the quietness around and within the property despite it's full occupancy. Additionally, front desk staff were inviting and engaging with guests.
Stayed 1 night in Mar 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In house bar was closed for our stay, asked for extra towels and did not receive any, no bath rug 2nd night.
Stayed 2 nights in Mar 2025

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was an ok overnight stay, nothing special. Front desk staff refused to give receipt because we booked through Expedia. Told us if we would have booked through Marriott we would’ve gotten a better deal, points, and a receipt.
Stayed 1 night in Mar 2025

10/10 Excellent

Megan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again
Stayed 2 nights in Mar 2025

4/10 Poor

Anne

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Double Charged.

Booked on hotels.com, hotel double charged me, said we couldn’t check in until our credit card was run for the full cost of the room. Showed our receipt that we paid. Still charged us. It was a snow storm and our kids needed to sleep so we were stuck. Then front desk couldn’t help us in the morning and said we were recommended to sign up to be Bonvoy members and avoid hotels.com.
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Stayed 1 night in Oct 2024

8/10 Good

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crowded Breakfast

It was fine. On December 31st there was only one lady for a very busy breakfast lounge. too hard for her. She was great, please let her know I appreciate her effort. But she needed help
Stayed 6 nights in Dec 2024

10/10 Excellent

Adnan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the staff was so polite and helpful
Stayed 1 night in Dec 2024

2/10 Terrible

James

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
DO NOT book through Expedia and give them your card at check-in. You’ll get double-charged for the room. I left my number and email address when we checked out, but never got a call back. Had to call the hotel 4 times and never received a call back so called corporate to file a complaint. Still haven’t received a refund for the duplicate charge. We’ll never stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

thomas, Mason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

6/10 Okay

Amy

Liked: Cleanliness, staff & service, property conditions & facilities

Clean and nice but not sound proof

The hotel overall was nice and clean. Unfortunately there was a knocking noise all during the day and night that we did not feel was other guest related due to the hours of consistency. Next time we will definitely ask for top floor and at end of hallway to try to eliminate all possible noises.
Stayed 3 nights in Dec 2024

8/10 Good

chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice open room staff very welcoming
Stayed 1 night in Dec 2024

6/10 Okay

Kenneth

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Food crumbs on the desk, chairs at the desk, floor in kichen area, and around the desk
Stayed 1 night in Dec 2024

10/10 Excellent

Tracy

Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convient location off I-71
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice and comfortable!
Stayed 1 night in Nov 2024

10/10 Excellent

Isabelle, Long Island City

Stayed 3 nights in Oct 2024