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City Express by Marriott Ciudad del Carmen

3.0 star property

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Photo gallery for City Express by Marriott Ciudad del Carmen

Free daily full breakfast
Lobby
Exterior
Outdoor pool, open 9:00 AM to 8:00 PM, pool loungers
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Av. Juarez 1 Col. Justo Sierra., Ciudad del Carmen, CAM, 24114
  • Place, Domo del Mar Convention Center
    ‪8 min walk‬
  • Place, Carmen XXI Convention Center
    ‪10 min walk‬
  • Place, Norte Beach
    ‪15 min walk‬
  • Airport, Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Double Beds

Down duvets, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds

8.0 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed | Down duvets, desk, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

Down duvets, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed

7.4 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

City Express by Marriott Ciudad del Carmen

This smoke-free hotel features an outdoor pool, a fitness centre and coffee/tea in a common area. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include a business centre, dry cleaning and a 24-hour front desk.
City Express by Marriott Ciudad del Carmen offers 129 air-conditioned accommodations with a hairdryer and an iron/ironing board. Beds feature down duvets. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Ciudad del Carmen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at City Express by Marriott Ciudad del Carmen. During your stay, you're just a quick walk from Domo del Mar Convention Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Within a 15-minute walk of Domo del Mar Convention Center and Carmen XXI Convention Center
  • Free local-area shuttle service
A private beach is featured. City Express by Marriott Ciudad del Carmen offers its guests an outdoor pool and a fitness centre. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. The business-friendly City Express by Marriott Ciudad del Carmen also features a vending machine, coffee/tea in common area, and dry cleaning/laundry services. A free area shuttle within 10 km is available. Free self parking is available.

This 3-star Ciudad del Carmen hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 10 km
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 15 April 2026 to 30 June 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

City Express Ciudad Carmen
City Express Ciudad Carmen Ciudad del Carmen
City Express Ciudad Carmen Hotel
City Express Ciudad Carmen Hotel Ciudad del Carmen
City Express Ciudad del Carmen
City Express by Marriott Ciudad del Carmen Hotel
City Express by Marriott Ciudad del Carmen Ciudad del Carmen

City Express by Marriott Ciudad del Carmen Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 318 out of 626 reviews
Rating 8 - Good. 166 out of 626 reviews
Rating 6 - Okay. 84 out of 626 reviews
Rating 4 - Poor. 33 out of 626 reviews
Rating 2 - Terrible. 25 out of 626 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Cristina Garcia

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ricardo ari de jesus

Liked: Cleanliness, amenities, property conditions & facilities
excelente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Viviana

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

E.L.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet and clean.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente zona
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Ed

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great Breakfast very good. Only downside, window did not open so AC just recycling old air.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, so convenient next to the beach and close to malecón
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Felipe de Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente todo
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ever

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for such affordable price!! Next to the beach, highly recommended!!
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Very stark building very utilitarian
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities

Good location - nice breakfast

Functional hotel in a great location, with good breakfast, friendly staff, parking and near the restaurants on the Malecon. The room was fairly small, but good air - conditioning.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Mario Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Sara

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This hotel needs some renovations, its kind of old.
Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Uta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are several hotels in this city and many are not realistically rated, meaning the actual condition is worse than advertised. I know this because we have business relationships with companies from this city and our partners are often accommodated in hotels. In this hotel, the condition is really presented very realistically, the rooms are very neat and clean. The breakfast offer is satisfactory. I would especially like to praise the staff who are very kind, smiling and responded immediately to every request we made.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Shahzad

Disliked: Cleanliness, amenities
In pictures it looks beautiful, i came after Marriot name but not upto their standards. Staff do not speak any English. Not very friendly but okay service. The room was basic, the bed sheet had dirty stains on i, i complained ( ihad to uae Google Translate to explain them and show them picture as peoof). they changed it right away. Very old towels. It was near beach and that why i booked it and good evening walk around it. I probably will choose something in the city and a bit cleaner hotel in future.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

jose

Liked: Amenities
Very good staff . Desk was very helpful at check in . Room attendant and breakfast staff very attentive. Room was good size with good ac unit . Pool was a welcome relief in the hot and humid weather . Area around was very inviting and able to catch a super cheap bus to the downtown area . Ps . Your hotel sign at the front of the building did not turn in at night . PSs although they advertise as a free shuttle to airport they actually can not enter airport property. Just be honest in advertisement .
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Dec 2024
Verified

2/10 Terrible

Trent

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I left early waiting on refund
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Lesly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitacion limpia,servicio de desayuno excelente
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy a la mano todo
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Itzel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No probamos el desayuno. Las habitaciones demasiado sencillas y baño poco funcional, muy reducido en espacio.
Stayed 1 night in Jan 2026