Consul Suites

2.5 star property

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Soundproofing, iron/ironing board, free WiFi
Single Suite | Soundproofing, iron/ironing board, free WiFi
Terrace/patio
Suite Double | Living area | 32-inch Smart TV with cable channels, TV, Netflix
Terrace/patio

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Fuente de Eros 4635, Jardines del Lago, Ciudad Juárez, CHIH, 32616
  • Place, Plaza Las Misiones
    ‪14 min walk‬
  • Place, Central Park
    ‪14 min walk‬
  • Place, American Consulate
    ‪19 min walk‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪13 min drive‬

Room options

Single Suite

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Suite Double

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

About this property

Consul Suites

Along with an outdoor pool, this smoke-free hotel has a coffee shop/cafe and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area.
Consul Suites offers 12 accommodations with complimentary bottles of water and free toiletries. 32-inch Smart televisions come with cable channels, first-run films and pay-per-view films.

Bathrooms include a shower. This Ciudad Juárez hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Consul Suites, you'll be within walking distance of American Consulate. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • 12 minutes by foot from Plaza Las Misiones and a 3-minute drive from American Consulate
There's a coffee shop/cafe on site. Public spaces have free WiFi. An outdoor pool, a terrace, and a garden are also featured at Consul Suites. Self parking is free. A complete renovation of Consul Suites was completed in December 2022.

This Ciudad Juárez hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • Tile flooring in public areas
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • First-run films
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Consul Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 100.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 100.00 per night
  • Bed sheets fee: MXN 500.00 per bed, per stay (or guests may bring their own)
  • Equipment fee: MXN 300.00 per stay
  • Towels fee: MXN 200.00 per person, per stay (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
The front desk at this property is open daily from 6:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Consul Suites.

Property is also known as

Consul Suites Hotel Ciudad Juarez
Consul Suites Ciudad Juarez
Consul Suites Hotel
Consul Suites Ciudad Juárez
Consul Suites Hotel Ciudad Juárez

Consul Suites Reviews

Reviews

6.0
Rating 10 - Excellent. 10 out of 30 reviews
Rating 8 - Good. 4 out of 30 reviews
Rating 6 - Okay. 2 out of 30 reviews
Rating 4 - Poor. 2 out of 30 reviews
Rating 2 - Terrible. 12 out of 30 reviews

6.4/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn't recommend this hotel or Expedia to anyone when it comes to booking a hotel.
Stayed 3 nights in Dec 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great. Ive used them before and was pleasently satisfied.
Stayed 2 nights in Aug 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomiendo

Pésimo servicio, muy mala experiencia, no hay agua caliente, te hacen cobros extras y no te dicen de que son, Zona muy fea y poco segura
Stayed 4 nights in Mar 2020
Verified

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is really bad quality in this property. I don't recommend stay there
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 6 nights in Dec 2019
Verified

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Felt very safe but had to get someone to open the gate every time I wanted to leave or come back on the property. Mini fridge in room but needs a microwave. Hot water. Took out garbage and made bed when requested but never changed out towel or cleaned while I was out without asking.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadia

fue una estadia maravillosa me queria quedar viviendo alli
Stayed 5 nights in May 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Son muy irresponsables no lo recomiendo a nadie No respetan las reservaciones
Stayed 1 night in Apr 2019
Verified

6/10 Okay

pilar alvaro

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
inconvenientes con la reservación pero la calidez humana de las personas que etienden me convenció de un plan alternativo pero incómodo por tener que cambiar de habitación al segundo día
Stayed 2 nights in Apr 2019
Verified

2/10 Terrible

Jesus

Disliked: Staff & service, property conditions & facilities
Las instalaciones y no tiene algunos servicios importantes
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Todo esta bien solo la ubicación pero lo demás asta bien
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
,Las personas son muy amables, me senti segura de quedarme en este lugar y regresar
Stayed 1 night in Feb 2019
Verified

4/10 Poor

Verified traveller

Mala experiencia, ya que no localicé el hotel, ni con la aplicación del Uber....muy mala experiencia ya que no está bien la dirección o no existe el hotel, decepcionado totalmente....espero que no hayan hecho el cargo a mi tarjeta....
Stayed 1 night in Jan 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No room available

It sucks that you book and then there is no room when you get to the hotel Speaks poorly about Expedia
Stayed 1 night in Feb 2018
Verified

6/10 Okay

migue

Liked: Staff & service

Under development

Neighborhood is under development you can see Macdonald’s from there but municipalities need to work on roads leading to the place, price is not expensive but you will get what you pay for. Friendly staff but seems like they exagerate safety at their gate.
Stayed 4 nights in Feb 2018
Verified

2/10 Terrible

joanna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel shouldn't be an option to book

The hotel was in a horrible location and was difficult to fund. Way into the neighborhood, good luck getting a taxi there. When we arrived the hotel manager stopped us from entering and said that he allowed the previous guests to stay another night and did not have a room for us. I had already paid online through orbitz. He said to go ahead and cancelled and I couldn't since my 24 hour cancellation period ended. He didn't want to cancel the booking on his end. It was stressful trying to Find a hotel at the last minute especially when all the hotels near the consulate are at Full Capacity. I had to book 20 minutes away which was inconvenient. Orbitz Customer Care was Great !!! They listened and returned my money.
Stayed 1 night in Feb 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff were very helpful!!!

Had a good experience at this hotel. We felt safe staying here and the room was comfortable it had enough space. They took us to were we needed to go. I would choose consul suites again if i would to come back. I definately recommend this place to everyone!!!
Stayed 2 nights in Feb 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and good

Its was close to we were going and best experinces..
Stayed 3 nights in Feb 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Online Reservations

Made my reservesation online morning of my arrival day. I get to the hotel just find out they are completely booked don't understand how this happens we you advertise there are rooms available. Need my money returned!!
Stayed 1 night in Jan 2018
Verified

10/10 Excellent

marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff made my stay.

They took me too all my appointments, and helped me with everything I needed.
Stayed 6 nights in Jan 2018
Verified

8/10 Good

Manny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place.

Nice experience. If I have to come back I'll be choose Consul Suites.
Stayed 5 nights in Sep 2017
Verified

2/10 Terrible

Verified traveller

Lost

Directions led me to a deademd in juarez
Stayed 1 night in Sep 2017
Verified

4/10 Poor

Andrea K.

Disliked: Cleanliness, staff & service, property conditions & facilities

my opinons for others

not good at all. there was no cleaning everyday like they told me and, you have to pay an extra 200 pesos to get the tv remote control and there is no refridgearator in the room. I would not go back to this hotel. I would not reccomend it.
Stayed 8 nights in Aug 2017
Verified

8/10 Good

Verified traveller

Stayed 5 nights in Jul 2019
Verified

10/10 Excellent

Blanca Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2019