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Best Western Plus Mentor-Cleveland Northeast

2.5 star property

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Photo gallery for Best Western Plus Mentor-Cleveland Northeast

Lobby
Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Four Poster Bed) | 1 bedroom, in-room safe, desk, laptop workspace
Exterior
Business centre
Breakfast, lunch, dinner served; American cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping
  • Laundry

Explore the area

View in a map
8434 Mentor Avenue, Mentor, OH, 44060
  • Place, James Garfield National Historic Site
    ‪13 min walk‬
  • Place, Mentor Ice Arena
    ‪5 min drive‬
  • Place, Historic Kirtland
    ‪7 min drive‬
  • Airport, Cleveland, OH (BKL-Burke Lakefront)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(59 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(63 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Four Poster Bed)

Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Four Poster Bed) | 1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Four Poster Bed)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Fireplace

Executive Room, 1 King Bed, Non Smoking, Fireplace | 1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking, Fireplace

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Mentor-Cleveland Northeast

Hotel in Mentor with free breakfast and 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a 24-hour business centre, a conference centre and coffee/tea in a common area.
Best Western Plus Mentor-Cleveland Northeast offers 49 air-conditioned accommodations with a safe and coffee/tea makers. Cable televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Mentor-Cleveland Northeast. During your stay, you'll be within walking distance of James Garfield National Historic Site. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Skye Restaurant & Pub, a bistro that serves American cuisine
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 12 minutes on foot from James Garfield National Historic Site and a 3-minute drive from Great Lakes Stadium 16
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Plus Mentor-Cleveland Northeast offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 300 square feet (28 square metres) and includes a conference centre. The business-friendly Best Western Plus Mentor-Cleveland Northeast also features a vending machine, coffee/tea in common area, and concierge services. Free self parking is available.

This Mentor hotel is smoke free.

Guests are served a free buffet breakfast daily. The hotel hosts a free manager's reception daily.
Skye Restaurant & Pub – This bistro specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Skye Restaurant & Pub

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (300 square foot of space)

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (107 centimetre wide door)
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per day, plus a deposit of USD 25 per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per day
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:30 AM to 8:30 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Lawnfield
Best Western Lawnfield Inn
Best Western Plus Lawnfield
Best Western Plus Lawnfield Inn
Best Western Plus Lawnfield Inn Mentor
Best Western Plus Lawnfield Mentor
Lawnfield
Lawnfield Inn
Best Western Lawnfield Hotel
Best Western Mentor
Best Western Plus Lawnfield Hotel Mentor
BEST WESTERN PLUS Lawnfield Inn & Suites Mentor, Ohio
Best Western Plus Lawnfield Inn And Suites
Mentor Best Western
Best Western Plus Lawnfield Inn & Suites Mentor Ohio
Best Western Plus Lawnfield Inn Suites
Best Western Plus Lawnfield Inn Suites
Best Western Plus Mentor Cleveland Northeast
Best Western Plus Mentor-Cleveland Northeast Hotel
Best Western Plus Mentor-Cleveland Northeast Mentor
Best Western Plus Mentor-Cleveland Northeast Hotel Mentor

Best Western Plus Mentor-Cleveland Northeast Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 711 out of 1023 reviews
Rating 8 - Good. 205 out of 1023 reviews
Rating 6 - Okay. 65 out of 1023 reviews
Rating 4 - Poor. 26 out of 1023 reviews
Rating 2 - Terrible. 16 out of 1023 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Brian

Liked: Room comfort
Disliked: Cleanliness, staff & service

Well...Expected Better

This was a second time to this location. We left disappointed and discouraged. We have a King Suite Room. 1. Our shower wall had a large amount of a woman's hair who had previously used the room. 2. Arriving at 9:10 a.m. for a free breakfast...ends at 9:30 a.m. There was little or no breakfast to enjoy. A new batch of scrambled eggs did arrive @ 9:15 a.m. There were a few sausage links that looked like they had been there for a while. There was no bacon or breakfast potatoes. I asked if anything else was going to be prepared...no was the answer I received. Upon checking out, my expressed her concerns. There was little no concern for their lack of effort to be better than average or at least average. When you pay over $330 for a two-night stay, you HAVE to be better than that. We will not be back. Shame on you!
Stayed 2 nights in Jul 2025

6/10 Okay

Susan M

Stayed 2 nights in Jul 2025

4/10 Poor

Jeffrey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No bar open, no restaurant open, no room service, and the pool burned your eyes. It smelled like bleach not chlorine.
Stayed 4 nights in Jul 2025

6/10 Okay

Anneke

Travelled with partner
Liked: Cleanliness
Although the property is older and very nice we were disappointed that the lounge and restaurant was closed. The room was older but clean and we did have a few ants on the side table. They are probably due for there bug spray of the property.
Stayed 1 night in Jul 2025

10/10 Excellent

Christina, Painesville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms might be dated and worn, but the beds are clean and comfortable. Breakfast is made well and yummy! Check-in was a breeze. It’s quiet inside making you think you are the only one’s there.
Stayed 1 night in Jul 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the historical aspects of the property. It was unfortunate that the bar/restaurant were not open, however. The breakfast area as neat, clean, and well-stocked. The gentleman working the breakfast room was great! Helpful and friendly. Check in and out was efficient and friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rachelle

Travelled with family
Liked: Amenities
Clean friendly upscale area
Stayed 1 night in Jul 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely kept hotel with friendly service. Zero complaints.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpfull.
Stayed 3 nights in Jul 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEST breakfast ever! Our next trip we will stay ONLY here
Stayed 1 night in Jul 2025

6/10 Okay

Gilbert

Stayed 1 night in Jul 2025

10/10 Excellent

Shearwood

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Breakfast

The breakfast was great. Real plates, coffee cups, glassware, flatware. The selection and quality of the food was excellent. Bacon, sausage, eggs, 4 juices, coffee, bread selection, cereal and milk.
Stayed 1 night in Jul 2025

10/10 Excellent

Allison

Stayed 1 night in Jul 2025

10/10 Excellent

Alice

Friendly, helpful staff and clean room.
Stayed 1 night in Jul 2025

8/10 Good

Kasia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

hubert E.

Stayed 4 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

Meh

I was given the room closest to the front desk for some reason. The room clearly was designed for someone with special needs who needed to be as close to the exit as possible. I feel like the room was wasted on me.
Stayed 1 night in Jul 2025

2/10 Terrible

Lisa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Booked this hotel because it advertised a restaurant/bar but there was not one
Stayed 2 nights in Jul 2025

2/10 Terrible

Eric

Stayed 1 night in Jun 2025

10/10 Excellent

JOHN, Kula

Stayed 1 night in Jul 2025

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Leonard

Travelled with family
Disliked: Cleanliness
Hotel was very dated. Charged a high price for Red Roof quality.
Stayed 2 nights in Jun 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. Good neighborhood. Decent access to restraunts.
Stayed 3 nights in Jun 2025

10/10 Excellent

OLIVIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent and helpful. Clean and met all requirements. I would absolutely stay here again.
Stayed 3 nights in Jun 2025