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Wyndham Garden Westlake

4.0 star property

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Lobby
Lobby
Room, 2 Double Beds, Non Smoking (Poolside) | In-room safe, desk, blackout curtains, iron/ironing board
Point of interest
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
1100 Crocker Road, Westlake, OH, 44145
  • Crocker Park
    ‪13 min walk‬
  • Huntington Beach
    ‪4 min drive‬
  • Westfield Great Northern Mall
    ‪11 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower) | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Poolside)

Room, 2 Double Beds, Non Smoking (Poolside) | In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking (Poolside)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (1 Bedroom)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking (1 Bedroom)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Poolside (1 Bedroom)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Poolside (1 Bedroom)

  • Sleeps 4
  • 1 King Bed

Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby

Red Roof Inn Cleveland - Westlake

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.8 out of 5, Good, (1012)
The price is €77
for 1 room
includes taxes & fees
5 Aug - 6 Aug
Red Roof Inn Cleveland - Westlake

About this property

Wyndham Garden Westlake

Suburban hotel with fitness centre and 24-hour business centre
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and conference space.
Wyndham Garden Westlake offers 267 accommodations with iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
During your stay at Wyndham Garden Westlake, you'll be within walking distance of Crocker Park. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 13 minutes by foot from Crocker Park and a 3-minute drive from Lake Erie
  • Pets welcome for a fee (restrictions apply)
Wyndham Garden Westlake offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. There's an onsite 24-hour business centre.

Public spaces have free WiFi. Event space at this hotel measures 11001 square feet (1022 square metres) and includes conference space. The business-friendly Wyndham Garden Westlake also features a vending machine, concierge services, and laundry facilities. Free self parking is available.

This Westlake hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Wyndham Garden Westlake has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 20 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11,001 square feet of conference space
  • 24-hour business centre

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Weight limit: 35 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.00 to 20.00 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cleveland-West
Holiday Inn Cleveland-West Hotel
Holiday Inn Cleveland-West Hotel Westlake
Holiday Inn Cleveland-West Westlake
Holiday Inn Westlake
Westlake Holiday Inn
DoubleTree Hilton Hotel Cleveland Westlake
DoubleTree Hilton Cleveland Westlake
Wyndham Garden Westlake Hotel
Wyndham Garden Westlake Westlake
Wyndham Garden Westlake Hotel Westlake
DoubleTree by Hilton Cleveland Westlake
DoubleTree by Hilton Hotel Cleveland Westlake

Wyndham Garden Westlake Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 331 out of 1015 reviews
Rating 8 - Good. 186 out of 1015 reviews
Rating 6 - Okay. 203 out of 1015 reviews
Rating 4 - Poor. 150 out of 1015 reviews
Rating 2 - Terrible. 145 out of 1015 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it...
Stayed 1 night in Apr 2025

6/10 Okay

Venkat Pradeep

Liked: Cleanliness
It was good but there was no room service for the entirety of my stay
Stayed 3 nights in Apr 2025

8/10 Good

James

Stayed 1 night in Apr 2025

4/10 Poor

Matthew s

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Jeffrey

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only had my room clean once when I stayed there for 9 days won’t even come in and give clean towels or take the trash out I had to put trash in hallway and there was food all over the hallway the place was a joke
Stayed 9 nights in Apr 2025

6/10 Okay

jennifer

Liked: Cleanliness, property conditions & facilities
As a second stay at this hotel, it was ok. Since then the hotel changer names, but still the same, arrived and didnt know the pool was closed for another week, that was the main reason i stayed. The room they put me in was pretty quiet. The next morning, breakfast, after 2 attempts standing at the wait to be seated, got seated, after being told that the buffet hot items serving heating elements were broke so they had to bring it from the back, ok no biggie, but got the food, eggs treated like they were cooked in peppers, sausage was spicy, budgies and gravy was cold, after breakfast, i had enough and left, all in all.. this place has potential, if everybody was in good working ordee. Not sure if I'll be back next time
Stayed 1 night in Apr 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

TAMMY

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is completely run down. Pool, jacuzzi and elevator all out of order. Convenience store is a few shelves of candy bars next to the front desk. Room was stripped with no drinking glasses, ice bucket. Even garbage cans had no liners. There was nothing in the room at all with the hotel name. No directions to contact desk, housekeeping, etc. Nobody in restaurant or lounge. Complete ghost town! Signs that say vending lead to empty areas. Do not stay here!
Stayed 1 night in Apr 2025

10/10 Excellent

Terry

Stayed 1 night in Apr 2025

10/10 Excellent

Hassan

Stayed 1 night in Apr 2025

6/10 Okay

Omda

Disliked: Cleanliness, staff & service, property conditions & facilities
I did not like paying for breakfast as I have already paid for the room. It was not free.
Stayed 2 nights in Apr 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
We had room 423. Room was decent and clean. Bed was comfy. Our issue was that there was no lotion or body soap in dispenser. Tried calling down to front desk and was busy. Walked all the way down there. After a 5 min wait I was told to write my issue on a piece of paper and someone will attend to it which they never did. Other than that inconvenience I would recommend. Maybe short staffed I get it. But ignoring a guest issue isn’t cool
Stayed 1 night in Apr 2025

10/10 Excellent

Diamond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

JO stay 12Apr25

All we did was basically sleep there. The bed was very comfortable and the room was clean. The shower was strong and water plenty hot.
Stayed 1 night in Apr 2025

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Albert

Stayed 1 night in Mar 2025

2/10 Terrible

Amanda

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The whole place was dirty, there were mystery stains on every surface. There was hair all over the bathroom, and the curtains were very stained and gross. There was a group of people partying next door and they were loud and vulgar and kept messing with my door. Do not stay here!
Stayed 1 night in Apr 2025

4/10 Poor

John

Disliked: Cleanliness, amenities
The front desk staff was 5 star. However, during my stay of three nights, I didn't have one visit by housekeeping. The condition of the room was outdated.
Stayed 3 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

6/10 Okay

Stephanie

Travelled with family
Our first room was on the smaller side which was fine since it was just two of us however the air conditioner in the room wasn't working and the fridge didn't seem to be very cold either. There was also water dripping from the ceiling in the bathroom after we took showers but it was i the corner on the opposite side of the shower so I'm not sure what that was about. Maintenance came up and reset the ac but after about an hour it still wasn't working so we switched to a different room. The second room was better than the first in that it was slightly bigger and the ac worked great! The staff was down to earth and helpful. Both rooms were clean. We would stay there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amie, Cincinnati

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Property was nice, but there was an elevator out of service, and no luggage carts. When we checked in, we were given a dirty room. The front desk staff did give us a different room.
Stayed 1 night in Apr 2025

2/10 Terrible

Rich

Stuck in elevator
Stayed 1 night in Apr 2025

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

We were very disappointed in our stay. The bathtub was clogged up. We couldn’t shower for a very long. The ice on the fourth floor did not work nor did the elevator closest to our room where we were told was working and running on the way down as to check out I got stuck in the elevator, along with five other people and a little girl Very disappointed in this day. I will never be staying at this hotel again considering it’s been. I’ve stayed there before completely different and totally ran down.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bryon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025