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Hilton Garden Inn Cleveland East/Mayfield Village

3.0 star property

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Photo gallery for Hilton Garden Inn Cleveland East/Mayfield Village

Reception
Premium bedding, in-room safe, desk, iron/ironing board
Bar (on property)
Indoor pool
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
700 Beta Dr, Mayfield, OH, 44143
  • Place, North Chagrin Reservation
    ‪3 min drive‬
  • Place, Cleveland Clinic
    ‪21 min drive‬
  • Place, Huntington Bank Field
    ‪28 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, One King Bed, Accessible

32-inch flat-screen TV with digital channels, TV

Suite, One King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Roll In Shower

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Non-Smoking, Roll In Shower

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Evolution King

Premium bedding, in-room safe, desk, iron/ironing board

Evolution King

9.0 out of 10
Wonderful
(40 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Evolution King with Whirlpool

Premium bedding, in-room safe, desk, iron/ironing board

Evolution King with Whirlpool

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Evolution Two Queens

Premium bedding, in-room safe, desk, iron/ironing board

Evolution Two Queens

8.8 out of 10
Excellent
(44 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Evolution Junior King Suite

32-inch flat-screen TV with digital channels, TV

Evolution Junior King Suite

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Hilton Garden Inn Cleveland East/Mayfield Village

Suburban hotel with free local area shuttle and fitness centre
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hilton Garden Inn Cleveland East/Mayfield Village offers 128 accommodations with a safe and free newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Mayfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Cleveland East/Mayfield Village. During your stay, you'll be close to Cleveland Clinic - Hillcrest Hospital. Free WiFi in public areas, free self-parking and a free area shuttle are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at The Garden Grill & Bar
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 4-minute drive from North Chagrin Reservation and a few minutes from Chagrin River
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn Cleveland East/Mayfield Village offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 6630 square feet (597 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn Cleveland East/Mayfield Village. A free area shuttle within 5 mi is available. Self parking is free.

This 3-star Mayfield hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to noon.
The Garden Grill & Bar – This restaurant specialises in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast to-go available 6:30 AM to noon for a fee: USD 7 for adults and USD 7 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Garden Grill & Bar

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference centre (6,630 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 7 for adults and from USD 7 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Cleveland East/Mayfield Village
Hilton Garden Inn Cleveland Village
Hilton Garden Inn Cleveland Village Hotel
Hilton Garden Inn Cleveland Village Hotel East/Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel
Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
Hilton Garn Cleveland Mayfiel
Hilton Garden Inn Cleveland East/Mayfield Village Hotel
Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield

Hilton Garden Inn Cleveland East/Mayfield Village Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 504 out of 1003 reviews
Rating 8 - Good. 287 out of 1003 reviews
Rating 6 - Okay. 106 out of 1003 reviews
Rating 4 - Poor. 57 out of 1003 reviews
Rating 2 - Terrible. 49 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

OLIVIA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Disgusting room wallpaper was coming off the wall, rust was all on the light sconces, stains on the walls Staff was always away from the front desk. Check in staff didn’t tell us any information. Awful experience
Stayed 4 nights in Oct 2025

8/10 Good

Mark and Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
It does need some aesthetical updates but clean. Because the building is not situated in a country or pleasing scenery, the inside needs some updating. The staff were very friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Wendy

Stayed 1 night in Oct 2025

2/10 Terrible

Kia, Mancelona

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Me and my cousin went on a trip and we booked a room through them. I had ended up losing my wallet at some point and we do not live close to ohio at all ( we live out of state) i told the front desk guy the issue because they wanted a photo id (even though i had plenty of other proof that it aas me and i paid for the room but thay didnt matter to the manager) the manager told the front desk guy that she simply couldnt allow us to stay eithout photo id, which is ridiculous. She didnt care that we were tired and had no money for another hotel. We will never return and we will make sure to tell everyone we know as well how horrible the service is. You dont get a refund either so all they care about is the money it seems. Better management and regulations need changes.
Stayed 1 night in Oct 2025

2/10 Terrible

Dawn Cherri

Liked: Staff & service, amenities
Disliked: Cleanliness
I acquired bed bugs! The staff was great but I am still waiting to hear back from the Management for a refund of 2 nights and reimbursement for clothing that I had to purchase while I was there…This occurred 09/26 and 09/27… I ended up in the ER on Saturday and missed the conference that I was attending in Mayfield!!!
Stayed 3 nights in Sep 2025

8/10 Good

Daniel, Carlsbad

Business traveller
Liked: Cleanliness, staff & service, amenities
Hotel in need of a facelift...it's dated. Limited dining menu and limited dining hours. The hotel is convenient to my needs that is why I continue to stay there in addition to the great staff and their service. I always feel welcomed. Please update.
Stayed 6 nights in Sep 2025

8/10 Good

Carmela

Liked: Staff & service
Stayed 4 nights in Oct 2025

6/10 Okay

Christie

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I booked here because it had an indoor pool. The pool was down for maintenance. The rooms are outdated and breakfast is not included.
Stayed 2 nights in Oct 2025

8/10 Good

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Joe

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

John

Travelled with family
Stayed 3 nights in Oct 2025

6/10 Okay

Lesia

Stayed 1 night in Oct 2025

2/10 Terrible

Morris

Disliked: Cleanliness, property conditions & facilities
this place was filthy! the carpet was stained, and the wallpaper was peeling. We left without staying at all. I cannot believe that is a Hilton Garden Inn property. I will be requesting compensation!
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Stayed 4 nights in Sep 2025

4/10 Poor

dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
they advertised a restaurant bar but it was closed this was the second time i have stayed there and food service
Stayed 1 night in Oct 2025

6/10 Okay

Danielle

Stayed 1 night in Oct 2025

10/10 Excellent

Anastassiya

Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient & quiet.
Stayed 1 night in Sep 2025

6/10 Okay

Adetutu

The rooms were cleaned but there was no supplies provided. The refillable shower gel bottle was empty.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing, serene experience.
Stayed 2 nights in Aug 2025

6/10 Okay

byron

Business traveller
Fair
Stayed 1 night in Sep 2025

10/10 Excellent

Jude

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel, Carlsbad

Stayed 7 nights in Aug 2025

10/10 Excellent

Azka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk associates were extremely friendly and tried to accommodate me. They had sent my luggage to my room and event left a sweet surprise and note upon my arrival. Mo the assistant manager was extremely professional and gracious- great stay!
Stayed 1 night in Sep 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

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