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stayAPT Suites Cleveland

2.0 star property

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Courtyard
Property video
Full-sized fridge, oven, stovetop, dishwasher
Front of property
Full-sized fridge, oven, stovetop, dishwasher

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
4415 Frontage Rd NW, Cleveland, TN, 37312
  • Place, Cleveland Towne Center
    ‪1 min walk‬
  • Place, Cleveland State Community College
    ‪20 min walk‬
  • Place, Bradley Square Mall
    ‪3 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪28 min drive‬

Room options

View all photos for Deluxe Suite

Full-sized fridge, oven, stovetop, dishwasher

Deluxe Suite

9.4 out of 10
Exceptional
(40 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Suite

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Suite

9.8 out of 10
Exceptional
(13 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite

1 bedroom, desk, laptop workspace, iron/ironing board

Deluxe Suite

9.8 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Suite

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Suite

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

stayAPT Suites Cleveland

This smoke-free hotel features a 24-hour fitness centre, coffee/tea in a common area and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and gas grills. Weekly housekeeping is available.
StayAPT Suites Cleveland offers 87 accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with double sofa beds and kitchen islands. 50-inch Smart televisions come with satellite channels. Kitchens offer full-sized fridge/freezers, stovetops, separate dining areas and kitchenware and utensils.

This Cleveland hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at stayAPT Suites Cleveland. During your stay, you're just a quick walk from Cleveland Towne Center. Enjoy features like free WiFi in public areas and free self-parking, plus a 24-hour gym. This property offers pet-friendly amenities, such as an off-lead area.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a 24-hour gym
  • Steps from Cleveland Towne Center and a 3-minute drive from Create & Celebrate Studio
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
As a guest of stayAPT Suites Cleveland, you'll find a 24-hour fitness centre, barbecue grills, and a vending machine. WiFi is free in public spaces. The business-friendly stayAPT Suites Cleveland also features a picnic area, coffee/tea in common area, and laundry facilities. Self parking is free.

This Cleveland hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room sofa bed
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Firepit
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Kitchen island
  • Oven
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 9:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's stayAPT Suites mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • Pets: USD 25.00 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 9:00 PM
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's stayAPT Suites mobile app before check-in. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

stayAPT Suites Cleveland Hotel
stayAPT Suites Cleveland Cleveland
stayAPT Suites Cleveland Hotel Cleveland

stayAPT Suites Cleveland Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 329 out of 397 reviews
Rating 8 - Good. 46 out of 397 reviews
Rating 6 - Okay. 13 out of 397 reviews
Rating 4 - Poor. 5 out of 397 reviews
Rating 2 - Terrible. 4 out of 397 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

2/10 Terrible

James

Stayed 3 nights in Jan 2026

10/10 Excellent

Tranisha

Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Stayed 2 nights in Jan 2026

6/10 Okay

Cliff

Stayed 6 nights in Dec 2025

10/10 Excellent

Lucille

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, reasonable, quiet place to stay.
Stayed 1 night in Jan 2026

8/10 Good

Trevor

Liked: Cleanliness, staff & service
It was fine. Check in was delayed even though we checked in ahead of time with the phone key app thingy. They were short staffed on cleaners that day and even the manager was grinding to clean rooms. So it was inconvenient but staff was doing all they could.
Stayed 2 nights in Nov 2025

10/10 Excellent

Makeba

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice, very clean, overall excellent place to stay I will go again no doubt about that Extremely excellent customer service Room was so clean
Stayed 4 nights in Dec 2025

8/10 Good

Jimmy

Stayed 2 nights in Nov 2025

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, quiet, loved the fire pit and grill area.
Stayed 3 nights in Dec 2025

10/10 Excellent

Velma

Stayed 1 night in Dec 2025

4/10 Poor

James

Travelled with family
Disliked: Amenities
The hallway around the room made the area look unused. No storage in the room to accommodate an extended stay. No food/vending choices. This is why i checked out of my 10-day reservation after 1 day.
Stayed 10 nights in Dec 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was awesome
Stayed 1 night in Dec 2025

10/10 Excellent

Ronald

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
This was by far the best Hotel stay i have had in years, the rooms were very spacious and comfortable and the staff was amazing , shopping and restaurants were also very close a
Stayed 2 nights in Dec 2025

10/10 Excellent

Christopher

Stayed 2 nights in Dec 2025

10/10 Excellent

Sharina

Stayed 1 night in Nov 2025

2/10 Terrible

Dennis

Stayed 7 nights in Nov 2025

10/10 Excellent

Timothy

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, clean, awesome staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I had room 315, which was on a corner and pretty nice, spacious, and comfortable. Everything seems pretty new. They were having a bean beetle problem (look like lady bugs), but other than that the room was clean. A few of the dishes were a touch dirty. Front desk was friendly and helpful. They have more pans and kitchen utensils if you need them I had a power issue one night and no clue what happened but they had it fixed by the time I got back. However the usb outlets on the night stand never worked properly to charge anything, but the ones on the clock did. The room was fairly quiet and there was a stay on low or high fan setting as well as a vent fan in the bathroom. The gym was basic and worked but was 70F and humid both times I used it. Lots of parking. Close to many things but not very walkable. Very convenient highway access.
Stayed 5 nights in Nov 2025

8/10 Good

James W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

6/10 Okay

Nicole

Stayed 1 night in Aug 2025

10/10 Excellent

Shawn

Stayed 1 night in Nov 2025

8/10 Good

Gabby, Crossville

Stayed 2 nights in Nov 2025

8/10 Good

Louis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 3 nights in Nov 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was so spacious and so clean, must go
Stayed 2 nights in Nov 2025

10/10 Excellent

Vietta

Stayed 7 nights in Nov 2025