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3.8 out of 5

"Could have done with a couple of shelves to put clothes on. " More

By a verified traveller on Mon 19 Sep 2016

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Double Room With Private Terrace

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
€70* Per night/room 23 May - 24 May

Mobile Home (Caravan Chic)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room, River View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Mobile Home (Caravan Champetre)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Twin Room, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Double Room, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Hôtel Quai des Pontis, you're just a quick walk from Chateau de Cognac. You'll find features such as free WiFi in public areas and free self-parking, plus a bar.

  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Just a 3-minute walk from Chateau de Cognac and 6 minutes on foot from Cognac Public Garden
  • Pets welcome for a fee (restrictions apply)

Hôtel Quai des Pontis ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hôtel Quai des Pontis

Couples (4)
4 out of 5

Nice sized, modern room, minutes walk into town

Pros: Fresh, new and clean. Plenty of space. Loved the balcony and deck chairs even though the view on our side of the hotel was of a shed and courtyard.
Cons: Storage space
Location: Cognac.....two good museums, the brandy distilleries and the park gardens. Good covered market and an inexpensive boat trip in the river. Great food.
Could have done with a couple of shelves to put clothes on.

Posted by on 19 Sep 2016

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4 out of 5
Très bon rapport qualité-prix. Lodge spacieux et confortable avec un balcon donnant sur un jardin. Nous étions uniquement de passage pour une nuit et n'avons donc pas pu profiter pleinement de ce lieu paisible.

Posted by on 15 Sep 2021

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Comment from Hotel Management

17 Sep 2021 by réception

Bonjour, Merci pour ce commentaire. Nous sommes ravis de savoir que notre site vous ait plu. Au plaisir de vous recevoir de nouveau lors d'un prochain séjour! Cordialement La réception

3 out of 5
Freundlich und nett, jedoch die Sauberkeit im Detail ist Mangelhaft.

Posted by , from Schweiz 🇨🇭 on 18 Sep 2020

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Comment from Hotel Management

23 Sep 2020 by réception

hello and thank you for your comment. We take note of your comments and we assure you that we are doing everything possible to improve the quality of our services. It's a pleasure to see you again. Regards

4 out of 5
ein sehr schöner, Ort, vielfältig die verschiedenen Gärten, der Flussanstoss und auch das Zimmerkonzept

Posted by on 3 Aug 2019

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Property Features

As a guest of Hôtel Quai des Pontis, you'll find a seasonal outdoor pool, a terrace, and barbecue grills. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. An arcade/games room, gift shops/newsstands, and tour/ticket assistance are also featured at Hôtel Quai des Pontis. The hotel can provide concierge services and wedding services. Self parking is free. This 3-star Cognac hotel is smoke free.

  • 1 floor
  • 18 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Playground on site
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Train station: Cognac Station (2.4 km / 1.5 mi)
  • Parking: Free self parking

Room Amenities

Hôtel Quai des Pontis offers 18 accommodations with DVD players and minibars. Beds feature premium bedding. Fridges and espresso makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Minibar
  • Flat-screen television
  • DVD player
  • Fridge
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Bath or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:30 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Golf lessons available nearby
  • Golfing nearby
  • Segway rental/tour nearby

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 AM, please contact the property in advance using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a carbon monoxide detector in all accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • No front desk
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Host will greet you
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12.50 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quai des Pontis
  • Hôtel Quai Pontis Cognac
  • Quai des Pontis Caravan Park Cognac
  • Quai des Pontis Cognac
  • Quai Pontis Caravan Park Hotel Cognac
  • Quai Pontis Caravan Park Hotel
  • Quai Pontis Caravan Park Cognac
  • Quai Pontis Caravan Park
  • Hôtel Quai Pontis
  • Hôtel Quai des Pontis Hotel
  • Hôtel Quai des Pontis Cognac
  • Hôtel Quai des Pontis Hotel Cognac

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The outdoor pool closes for the season in September.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.