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Hotel Polaris

4.5 star property
VIP Access

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Photo gallery for Hotel Polaris

Fireplace
Property preview
Ballroom
Suite, Balcony, Mountain View | Mountain view
Couples treatment room(s), body treatments, aromatherapy

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Gym

Explore the area

View in a map
8989 N Gate Blvd, Colorado Springs, CO, 80921
  • Place, US Air Force Academy
    ‪12 min walk‬
  • Place, Ford Amphitheater
    ‪2 min drive‬
  • Place, Great Wolf Lodge Water Park
    ‪4 min drive‬
  • Airport, Colorado Springs, CO (COS)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Club Room, 1 King Bed, Mountain View

Club Room, 1 King Bed, Mountain View | Mountain view

Club Room, 1 King Bed, Mountain View

  • 31 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | View from room

Club Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds | View from room

Club Room, 2 Queen Beds

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

View from room

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (ADA)

View from room

Room, 1 King Bed (ADA)

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (ADA)

View from room

Room, 2 Queen Beds (ADA)

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View | Mountain view

Room, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(6 reviews)
  • 31 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Mountain view

Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View (Partial View)

Room, 1 King Bed, Mountain View (Partial View) | View from room

Room, 1 King Bed, Mountain View (Partial View)

10.0 out of 10
Exceptional
(4 reviews)
  • 31 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Mountain View

Suite, Mountain View | Mountain view

Suite, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 79 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Mountain View (ADA)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Mountain View (ADA)

10.0 out of 10
Exceptional
(1 review)
  • 82 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Balcony, Mountain View

Suite, Balcony, Mountain View | Mountain view

Suite, Balcony, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 77 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Superintendent)

Suite (Superintendent) | Mountain view

Suite (Superintendent)

  • 120 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Polaris

Luxury hotel with 3 restaurants and full-service spa
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a 24-hour fitness centre and a poolside bar. Change of towels is available on request
Hotel Polaris offers 375 accommodations with minibars and a safe. 55-inch Smart televisions come with satellite channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Colorado Springs hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness centre and in-room fitness.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.
During your stay at Hotel Polaris, you're just a quick walk from US Air Force Academy. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy American cuisine with pool views at Pamelas, one of the property's 3 restaurants and 3 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with Ayurvedic treatments, detox wraps or reflexology at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and fitness classes
  • 8 minutes by foot from US Air Force Academy and a 3-minute drive from Topgolf
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Hotel Polaris offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 26000 square feet (2415 square metres) and includes a conference centre. A rooftop terrace, barbecue grills, and gift shops/newsstands are also featured at the luxury Hotel Polaris. Self parking is free. A complete renovation of Hotel Polaris was completed in December 2024.

This 4.5-star Colorado Springs hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 11:00 AM.
Pamelas – Overlooking the pool, this restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Doolies – This family restaurant specialises in Fusion cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Aviator Rooftop Lounge – This rooftop bar specialises in Asian cuisine and serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Thunderbird Bar – Overlooking the pool, this lobby lounge serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Valet parking on site (USD 35 per day)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 40 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Aviator Rooftop Lounge
  • Doolies
  • Pamelas
  • Thunderbird Bar

Things to do

  • 24-hour gym
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Games
  • Outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • High chair
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Conference centre (26,000 square foot of space)

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (140 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (81 centimetre high)

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2024
  • Communal living room
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated entire property - December 2024
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Streaming fitness classes
  • Water-efficient showers
  • Water-efficient toilets
  • Workout equipment

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per accommodation, per stay
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 17 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for USD 55.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.90 per accommodation, per night.
  • Service fee: 5.41 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 40.00 per person
  • Valet parking fee: USD 35.00 per day
  • Pet fee: USD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 55.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Polaris Hotel
Hotel Polaris Colorado Springs
Hotel Polaris Hotel Colorado Springs

Reviews

Hotel Polaris Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 443 out of 503 reviews
Rating 8 - Good. 36 out of 503 reviews
Rating 6 - Okay. 16 out of 503 reviews
Rating 4 - Poor. 4 out of 503 reviews
Rating 2 - Terrible. 4 out of 503 reviews

Reviews

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
New clean hotel with respectful and helpful staff. Would stay again if in the area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Elsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 4 nights in Jul 2025

10/10 Excellent

Jonathon

Stayed 3 nights in Jul 2025

10/10 Excellent

Chris

Stayed 2 nights in Jul 2025

6/10 Okay

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

2/10 Terrible

Brian

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

Not what I expected from a 4.5 star hotel…

Bedding was terrible; the beds were very firm and the pillows were extremely uncomfortable. None of us slept well during our stay. A fuse/breaker popped on the second morning we were there; it took 30 minutes for a simple fix. Housekeeping services were abhorrent. The shampoo/conditioner was empty upon our arrival. The bathroom walls were dirty and the shower was obviously not wiped down before our arrival or at any time during our three day stay. On day two of our stay, there was a large amount of long black hair on the bathroom floor; I am bald and my wife and children are blond. Our towels that were placed on the floor to be cleaned were simply folded up wet and replaced for us to use again. When asked for the coffee supplies to be restocked, the housekeeper wrote a note that the hotel was out of the coffee I had been using, but she also failed to restock any of the other basic supplies like sugar. It was definitely not the experience we expected. We will not return or recommend to others
Stayed 3 nights in Jul 2025

10/10 Excellent

Kelly, South Milwaukee

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay. Front desk staff great!!
Stayed 1 night in Jul 2025

10/10 Excellent

Kristy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful new hotel

Hotel Polaris is simply fantastic! The hotel is extremely clean and all of the employees were so friendly and helpful. We will definiteky be back.
Stayed 2 nights in Jul 2025

10/10 Excellent

Hitoshi

Stayed 1 night in Jul 2025

10/10 Excellent

Tamim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Non military family

Perfect
Stayed 1 night in Jul 2025

10/10 Excellent

Jacob

Stayed 1 night in Jul 2025

10/10 Excellent

michael

Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
is an Amazing hotel tge area is just wonderful 😍
Stayed 3 nights in Jul 2025

10/10 Excellent

Vidal

Stayed 1 night in Jul 2025

10/10 Excellent

Nicholas

Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!! Amazing staff. Restaurants are world class- Pamela’s and The Aviator. We had a Mountain View room, very nice.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kelli

Stayed 2 nights in Jul 2025

10/10 Excellent

Nicole

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a fabulous stay at Polaris Hotel. The staff was wonderful and honored our anniversary with a complimentary fruit tray! It was a wonderful touch after my husband’s afternoon at Ascend Spa. He came back refreshed and looking 10 years younger after his Salt stone massage and Upglow facial. We look forward to coming back and spending more time at the hotel, spa and dining!! Loved all of it! But especially the gorgeous mountain views!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

it's a winner

accommodating and friendly staff, stunning location
Stayed 2 nights in Jul 2025

8/10 Good

venkata

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice view
Stayed 2 nights in Jul 2025

10/10 Excellent

albert jr

Stayed 4 nights in May 2025

10/10 Excellent

Yuliya, Dallas

Stayed 4 nights in Jul 2025

10/10 Excellent

alyx

Liked: Cleanliness, staff & service, property conditions & facilities
great property
Stayed 2 nights in Jul 2025