Holiday Inn Express & Suites Columbia-Fort Jackson by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Columbia-Fort Jackson by IHG

Free buffet breakfast
Reception
Premium bedding, in-room safe, desk, iron/ironing board
Fitness facility
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View in a map
7329 Garners Ferry Rd, Columbia, SC, 29209-2110
  • Place, William Jennings Bryan Dorn Veterans Affairs Medical Center
    ‪10 min walk‬
  • Place, Columbia VA Health System
    ‪13 min walk‬
  • Place, Millwood Plantation Ruins
    ‪2 min drive‬
  • Airport, Columbia, SC (CAE-Columbia Metropolitan)
    ‪14 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (MOBILITY)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(65 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

8.2 out of 10
Very good
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(28 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

8.8 out of 10
Excellent
(5 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Queen Beds (Addl Living Area)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express & Suites Columbia-Fort Jackson by IHG

Hotel in Columbia with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Holiday Inn Express & Suites Columbia-Fort Jackson by IHG offers 100 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Columbia-Fort Jackson by IHG. During your stay, you'll be within walking distance of William Jennings Bryan Dorn Veterans Affairs Medical Center. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free buffet breakfast offered
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by car from Fort Jackson and 8 minutes from University of South Carolina
Holiday Inn Express & Suites Columbia-Fort Jackson by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1798 square feet (167 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites Columbia-Fort Jackson by IHG. For a fee, parking is available.

This Columbia hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,798 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10 AM to 10 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Columbia-Fort Jackson
Holiday Inn Express Hotel Columbia-Fort Jackson
Holiday Inn Express Columbia-Fort Jackson Hotel
Holiday Inn Express Suites Columbia Fort Jackson
Express ColumbiaFort Jackson
Holiday Inn Express Suites Columbia Fort Jackson
Holiday Inn Express Suites Columbia Fort Jackson by IHG
Holiday Inn Express Suites Columbia Fort Jackson an IHG Hotel
Holiday Inn Express & Suites Columbia-Fort Jackson by IHG Hotel

Reviews

Holiday Inn Express & Suites Columbia-Fort Jackson by IHG Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 559 out of 1000 reviews
Rating 8 - Good. 262 out of 1000 reviews
Rating 6 - Okay. 87 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 58 out of 1000 reviews

Reviews

8/10 Good

Alberto

Liked: Cleanliness, room comfort

Luz

Los cuartos necesitan más luz
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay with the clean room, good breakfast, exceptional employees that were so kind and so helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jerry

Stayed 1 night in Sep 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathroom needed remodel, not an attempted fix that was obvious. Mismatched paint. Rusty furniture. Obvious cover up instead of a proper repair.
Stayed 7 nights in Aug 2025

8/10 Good

Julie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

ESTRELLITA D C RAMIREZ

Stayed 4 nights in Aug 2025

2/10 Terrible

Kyana, Charlotte

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Over priced for mediocore and outdated accommodations
Stayed 2 nights in Aug 2025

2/10 Terrible

Daniel

Disliked: Staff & service, property conditions & facilities
Terrible service and wrongfully charged.
Stayed 1 night in Aug 2025

10/10 Excellent

Torrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Aug 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and heated pool were amazing
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Connor

Stayed 1 night in Aug 2025

8/10 Good

Alyson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good for one night

The check-in process was very quick, and the staff was very friendly. The lobby and breakfast areas appeared newly renovated and were very clean. The third floor has some wear and tear, but overall it looked fine. We booked for 4 guests, but we only received 3 towels. The deadbolt would not lock. The up bottons on the remote for sound and channels did not work. The beds were so soft that when I lie down, my feet were a good 2 inches higher than my head. It was very uncomfortable. The breakfast was very good and the staff was super friendly. However, there were no pancakes because they had no batter. For our purpose of staying one night on our way to Florida, this hotel was good. It is close to many restaurants and stores. The area seemed safe.
Stayed 1 night in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing. Room was very nice but a little dark for my wife she loves a lot of natural light. Overall it was a great hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Stayed 1 night in Aug 2025

6/10 Okay

Sade

Business traveller
Liked: Property conditions & facilities
Disliked: Amenities
Front desk staff not all that friendly. But the housekeepers were very friendly, they would not walk pass you without saying hello.
Stayed 3 nights in Jul 2025

2/10 Terrible

Steven

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1st "STAY AWAY" This hotel is the worst we have stayed. Unclean, unclean unclean. Checkin wasnt ready for us to see the room. Fine came back at 3pm. Got into the room and crawling up the wall was a small spider we thought. But got close it was a ROACH. We checked to room out then here comes another one across the floor. Same time one crawls across the pillow while our neice is on the bed. We went to tell the manager. And her attitude was OHHH WELL it happens. Then she thought I was someone else. To have more attitude. When she realized I wasnt who she thought I was she didnt even apologize for her rudeness. Just said here is another room bring the key to the other room when your moved. Breakfast was very simple and non tasteful. Drinks are very watered down. The next room wouldn't get cooler and we already paid thru a third party whom we are working with on credit or refund. So dont waste your time its better to stay some where else. We will be posting the full video onnour YouTube and TikTok travel page KING AND QUEEN GETAWAYS!
Stayed 2 nights in Aug 2025

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent property, great staff, room is wonderful, breakfast was great!
Stayed 1 night in Aug 2025

6/10 Okay

Janet

Travelled with group
Liked: Cleanliness, staff & service
Renovation underway and did not realize we could not use the pool and it was one of the reasons we picked this location. It was listed on Holiday Inn website I was told but not on Expedia.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Jerry

Travelled with family
All good breakfast should open at 6 am
Stayed 3 nights in Jul 2025

6/10 Okay

Crystal

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
They served breakfast it was ok could be a lil better
Stayed 1 night in Jul 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best sleep with great pillows.
Stayed 1 night in Jul 2025

8/10 Good

Genevieve

Travelled with family
Liked: Cleanliness, staff & service, amenities
I'm giving 3 stars because the pool was "closed for maintenance" for the extent of our stay. This was a big disappointment since we had chosen this hotel in part because of the pool. The kids were very disappointed. The room itself was large and updated but there was no functional fan in the bathroom and there was mold marks on the ceiling. On the other hand, they were very accommodating as we had to extend our stay for one night and we were able to do so without any issue. Overall it was clean, the staff was nice, and there was good variety of food for breakfast.
Stayed 2 nights in Jul 2025