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Coast Courtenay Hotel

3.0 star property
VIP Access

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Photo gallery for Coast Courtenay Hotel

Property amenity
Restaurant
Room, 2 Queen Beds, Kitchenette | 1 bedroom, desk, laptop workspace, blackout curtains
Restaurant
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk

Explore the area

Map
2605 Cliffe Avenue, Courtenay, BC, V9N 2L8
  • Vancouver Island Visitor Centre
    ‪4 min drive‬
  • Crown Isle Resort and Golf Community
    ‪9 min drive‬
  • Comox Ferry Terminal
    ‪15 min drive‬
  • Campbell River, BC (YBL)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.4 out of 10
Exceptional
(34 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Kitchenette

Room, 2 Queen Beds, Kitchenette | 1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Kitchenette

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Coast Courtenay Hotel

Pet-friendly hotel connected to a shopping centre in Courtenay with free parking
This hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, laundry facilities and a 24-hour front desk.
Coast Courtenay Hotel offers 91 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 55-inch Smart televisions come with cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Courtenay hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Microwaves and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Coast Courtenay Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Landmark Cinemas Courtenay. Features include free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities, a car charging station and multilingual staff
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Landmark Cinemas Courtenay and a 3-minute drive from Sid Williams Theatre
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A seasonal outdoor pool, barbecue grills, and multilingual staff are also featured at Coast Courtenay Hotel. Self parking is free. A complete renovation of Coast Courtenay Hotel was completed in September 2024.

Smoking is allowed in designated areas at this 3-star Courtenay hotel.

Coast Courtenay Hotel has a restaurant on site.

Languages

English, Farsi, Filipino, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Games
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Microwave on request
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • Area rugs in room
  • No lift
  • Tile flooring in room

More

  • Designated smoking areas (fines apply)
  • Renovated entire property - September 2024

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20.00 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
Front desk staff will greet guests on arrival at the property.
Property Registration Number 928
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 14 July and close on 31 October.
  • Pool access available from 7:00 AM to 10:00 PM

Property is also known as

The Cliffe
Courtenay Hotel
Coast Courtenay Hotel Hotel
Coast Courtenay Hotel Courtenay
Coast Courtenay Hotel Hotel Courtenay

Coast Courtenay Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 159 out of 209 reviews
Rating 8 - Good. 33 out of 209 reviews
Rating 6 - Okay. 15 out of 209 reviews
Rating 4 - Poor. 1 out of 209 reviews
Rating 2 - Terrible. 1 out of 209 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Stayed 2 nights in Apr 2025

8/10 Good

Shirley

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service
Convenient
Stayed 1 night in Mar 2025

10/10 Excellent

Yves

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service from the moment I walked through the front door, The welcome package was also a nice touch.
Stayed 1 night in Apr 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location

Staff very nice and friendly welcoming I would recommend to family and friends
Stayed 1 night in Mar 2025

10/10 Excellent

Gaganpreet

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Courtney, BC. Excellent service, great staff and so many food options in nearby this hotel. 10 out of 10.
Stayed 3 nights in Mar 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pet friendly 😊

Stayed here twice now 😊 I would recommend to family and friends As all staff was friendly and …..friendly to pets we brought our dog and they had treats for him also as they give us a little gift box with drinks n goodies in it and so convenient Starbucks and grocery store and movie theatre walking distance
Stayed 1 night in Mar 2025

6/10 Okay

Chris

Business traveller
Liked: Staff & service
Small rooms, fairly noisy, would likely find a different option next time.
Stayed 1 night in Mar 2025

10/10 Excellent

DOMINIQUE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice . Staff were very friendly. Clean . Comfortable beds and pillows . The only thing that I think it needs is a garbage bin in the bathroom
Stayed 5 nights in Mar 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful. Clean rooms. Comfy bed and great shower.
Stayed 1 night in Mar 2025

10/10 Excellent

Ainslie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our check in experience was amazing. Our check in agent was very thorough and gave the perfect amount of information about the hotel and surrounds. Would happily stay here again. The kitchenette rooom is perfect for our family of four to make dinner and breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay. Modern. Recently renovated. Great shower. Rooms all you need. Tight with a king bed. Perfect for me.
Stayed 1 night in Mar 2025

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing!!! Very comfy beds
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival I was met at the front door. Check in was seamless. After being showed to my room, I received a call 15 confirming that the room was to my standard. This is my second time here and both times the service was exceptional.
Stayed 2 nights in Mar 2025

10/10 Excellent

alaina

Stayed 1 night in Mar 2025

10/10 Excellent

Odette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is really nice. The staff are very friendly and do extra things to make your stay more comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The welcome was warm and friendly, one of the best I’ve ever had. Room had been renovated and very thoughtfully. Great shower head. I would definitely stay here again. Highly recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

alaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Stephen

Business traveller
Disliked: Property conditions & facilities
Unfortunately not a good experience. The “renovations” are not up to what I would expect from a Coast hotel, or any hotel at this price point. Black mold in the bathroom beside the toilet. Toilet paper thin enough to see through. The rooms don’t have microwaves. The shower doors are on the wrong side so you need to turn on the shower from inside of it. You get sprayed with cold water before it can warm up. They only have blackout curtains so to get any natural light in the room there is no privacy. Old ceiling leaks improperly repaired. After a leak the drywall should be replaced or at least be treated for mold above the ceiling, not just re-textured and painted. There are no irons or ironing boards in the rooms. Single pane windows so you can hear everyone walking past extremely loudly. There are amenities close by, but there is a fence around the whole property so you can’t walk there without going around the whole block. The exterior outlets on the building are not GFCI outlets as required by electrical code. With all due respect it looks like the owner just tried to do the renovations themselves instead of getting qualified contractors.
Stayed 3 nights in Feb 2025

8/10 Good

Brenda

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very helpful, rooms aren't sound proof so noisy neighbors can keep you up
Stayed 2 nights in Feb 2025

10/10 Excellent

dave

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent. And the rooms were clean and modern. The shower was amazing!
Stayed 1 night in Feb 2025

10/10 Excellent

Reg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025