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Flamingo Hotel

3.0 star property
VIP Access

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Photo gallery for Flamingo Hotel

Sun deck
Sun deck
Bar (on property)
Front of property
Deluxe Suite, 1 King Bed, Balcony | Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Room service

Explore the area

Map
Calle 6 Norte #81, Cozumel, QROO, 77600
  • Cozumel Museum
    ‪2 min walk‬
  • Cozumel Maritime Terminal
    ‪5 min walk‬
  • Punta Langosta Pier
    ‪14 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪3 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, 1 King Bed, Balcony

Junior Suite, 1 King Bed, Balcony | Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 1 King Bed, Balcony

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Courtyard Area

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 1 King Bed, Courtyard Area

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed | Living area

Standard Suite, 1 King Bed

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 King Bed, Balcony

Comfort Room, 1 King Bed, Balcony | Premium bedding, pillow-top beds, minibar, in-room safe

Comfort Room, 1 King Bed, Balcony

  • Partial ocean view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Balcony

Deluxe Suite, 1 King Bed, Balcony | Living area

Deluxe Suite, 1 King Bed, Balcony

  • Partial sea view
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Flamingo Hotel

Hotel in Cozumel with rooftop terrace and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a rooftop terrace, a coffee shop/cafe and concierge services are on-site.
Flamingo Hotel offers 20 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Rollaway/extra beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Flamingo Hotel. During your stay, you're just a quick walk from Cozumel Museum. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy garden views while dining at Aqua
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Cozumel Museum and Los Cinco Soles
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at Flamingo Hotel. You'll have access to the health club at a partner property.

This 3-star Cozumel hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Aqua – Overlooking the garden, this restaurant only serves breakfast. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: MXN 100 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Aqua

Things to do

  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Couples treatment rooms

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 275 per pet, per night (maximum MXN 1100 per stay), plus a one-time cleaning fee of MXN 275
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 100 per person
  • Pet fee: MXN 275 per pet, per night (maximum MXN 1100 per stay) plus a one-off MXN 275 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Flamingo Cozumel
Flamingo Hotel Cozumel
Hotel Flamingo
Flamingo Hotel Hotel
Flamingo Hotel Cozumel
Flamingo Hotel Hotel Cozumel

Flamingo Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 178 out of 343 reviews
Rating 8 - Good. 118 out of 343 reviews
Rating 6 - Okay. 29 out of 343 reviews
Rating 4 - Poor. 11 out of 343 reviews
Rating 2 - Terrible. 7 out of 343 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at the Flamingo Hotel. We’ll definitely be back!
Stayed 5 nights in Feb 2025

10/10 Excellent

DRAGOS NICOLAE

Liked: Cleanliness, staff & service, amenities
The location is good, easy access to the beach, downtown, bank, superstore. Oscar, the manager is nice, he is trying his best to accommodate. Rooms are nice, quiet area, staff is nice. Be prepared for no TV in the room, wifi internet works only some times, water is city so sometimes can be off, owner did a good job with renovation, hopefully it will be finished soon!
Stayed 7 nights in Feb 2025

10/10 Excellent

Paula

I enjoyed my stay! I would choose this hotel again!
Stayed 3 nights in Jan 2025

4/10 Poor

Randy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff is super nice but the place is very misrepresented online. When I asked ahead of time about parking I was told there is parking “right across street” not the case. 15 min walk to parking. Says it has “common area TV….it does by the TV hasn’t worked in months. The room has 3 ceiling fans, two of which do not have blades in them….open wires sticking out of ceiling. Takes 10 minutes of running the water to get any hot water….and it’s not hot. Never felt unsafe but the place is just not that great. WIFI constantly kicked me offline which made it impossible for me to work. Lots of potential but the owner appears to be unwilling to invest into making it nicer.
Stayed 5 nights in Feb 2025

8/10 Good

Tammy, Spotsylvania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful, fixed issues promptly. Excellent breakfast made to order by wonderful lady. Room was large and clean. Air conditioning worked perfectly. Water was out in whole hotel and within a few hours they had service man there and issue was resolved. Hot water was just warm not a steaming shower, but it got the job done. The rooftop area was nice with a couple of lounge chairs and a small pool that was immaculately clean. Area around hotel has many restaurants nearby all within a 20 minute walk. Traveled as a single woman and never felt unsafe walking in town after sunset. I would rerun without hesitation.
Stayed 3 nights in Feb 2025

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great 4 day stay at the Flamingo. The room was large and had lots of closet space. The housekeeping was great with fresh towels daily and the beds made perfectly. The staff was friendly and efficient. Thevowner was very helpful with anything we had questions about and visited with the guests so it felt very nice. It felt more like a bed and breakfast than a hotel as the guests all visited with each other and gave us suggestions of places to see or eat. The location was easy walking distance to the ferry and shopping and good restaurants. I would definitely stay here again.
Stayed 4 nights in Feb 2025

8/10 Good

Kim, Grand Rapids

Stayed 9 nights in Feb 2025

6/10 Okay

April

Liked: Cleanliness, staff & service, room comfort

Good, but not great.

This is a tricky review to write. Our room featured some nice decorative touches like new bathroom fixtures and a great ceiling fan. However, the room was lacking in some other areas: no coffee maker, no water bottles to get us started, no full length mirror, no drinking glasses and no places to dry towels and swimsuits, the over head light fixtures did not work so we made do with two side table lamps. There was no television and the internet was week in our room. The pool area was underwhelming and small, but had a great panorama view. Parking is street only and yes we did get a parking ticket. We had quite the adventure paying it at the government center. The upside is that the morning staff were friendly and made a great breakfast. The location is great, there are several really great restaraunts within feet of the hotel. The Maple Bakery is awesome. We felt safe in the neighborhood. Expect a little noise at night. All in all we spent this part of our trip out and about so it was okay that it was lacking in some ways.
Stayed 3 nights in Feb 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at the Flamingo Hotel in Cozumel! The staff (Thomas/Oscar/others) were incredibly friendly and welcoming, making us feel right at home. Our room was clean, comfortable, and had a charming touch that added to the relaxing island vibe. The location was perfect—just a short walk to the waterfront and inside the Centro area. We especially enjoyed the rooftop terrace and delicious breakfast each morning. Overall, a wonderful experience, and we would definitely stay here again (joe &sato)
Stayed 5 nights in Jan 2025

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Flamingo was a lovely way to experience Cozumel! We stayed in 2 different rooms. I highly recommend the suite, it’s lovely & the bed is super comfy. There is a lovely bar that is unused at this time, hopefully they get it going in the future. It’s a short safe walk to restaurants & cabs, and the staff is very friendly.
Stayed 6 nights in Jan 2025

4/10 Poor

Dean

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We stayed at the Flamingo for 5 nights. Positives; king bed was very comfortable in the courtyard hotel room. Breakfast was good. Location excellent. Close to ferry, shops and restaurants. Negatives: No chairs to sit on in our room. Towels were worn out. Pool towels had holes and stains. The chaise lounge chairs that are in photos of rooftop deck did not exist.. We asked about them and the owner shrugged his shoulders and said no lounge chairs available. Bar is rarely open. Bring your own drinks. No drinking glasses in room. Hotel is not locked at night so not very secure. No one to check us in when we arrived at 7:30 pm. No TV and, No safe as advertised. Cold/luke warm showers every day. Photos are deceptive of the property. We thought we picked a nice place but it was below average at best!
Stayed 5 nights in Jan 2025

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Nora Caitlin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at the Flamingo! The staff was very friendly and helpful. We prefer smaller, chill hotels with easy walking access to town and places to eat -- the Flamingo was perfect for that. Far enough from cruise ship craziness but still a very easy walk to many great restaurant options, a great car/scooter rental place, and the central square (shout out to Crazy King Burrito, Guisados, and HTL Rental!). There's also small pool on the roof which we didn't use - best for adults and older children who want a quick dip. Would definitely stay here again.
Stayed 5 nights in Jan 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our host could not be any more accommodating during the check inn process.
Stayed 1 night in Jan 2025

8/10 Good

Matthew Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for a stay in Cozumel. The hotel itself is nice, modern rooms, very comfortable bed/pillow. The suites are very spacious and perfect for a long stay. The staff are very welcoming, friendly, and kind. The daily breakfast is also delicious, definitely a nice aspect to staying here. Relatively quiet property. The rooftop needs a bit of repair, but overall beautiful, nice pool for relaxing, and view of the ocean for sunset. Excellent location, very walkable, with tons of restaurants and bars nearby. I would stay here again if I returned to Cozumel.
Stayed 10 nights in Dec 2024

6/10 Okay

Danielle

Disliked: Staff & service
Stayed 7 nights in Dec 2024

10/10 Excellent

Greg, Sacramento

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only had a single night here at the Flamigo Hotel as we were headed to Tulum the next day, but we were very happy with our stay. We received a free room upgrade and found the room to be very comfortable and nice. Breakfast was included. The hotel was clean and the salt at were all very nice and accommodating. The location is very central to Centro and made walking very easy. We’d happily stay here again on another visit.
Stayed 1 night in Dec 2024

8/10 Good

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to get to restaurants and shopping.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kathryn Mary

Stayed 8 nights in Dec 2024

10/10 Excellent

alejandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute boutique hotel , nice little pool , great location, clean and great friendly staff, fantastic breakfast and ambiance.
Stayed 1 night in Dec 2024

10/10 Excellent

Cristyna Johanna Regil de

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located in the center. Close to almost anything and everything. 7 min to airport with taxi. 2 min walking to ferry stations. Very clean rooms and hotel area. Friendly staff (shout out to Ángela) that makes your morning breakfasts with ton of options with a smile on their face. Great place to stay in Cozumel! Highly recommend. The owner was always available to help and attentive. Thanks Tom, Angela and all Flamingo staff!
Stayed 6 nights in Nov 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with many dining options within a few blocks. Quiet and peaceful considering how close to the square. Bistro next door The Maple Backery jas incredible breakfast, and lunch. Oleo restaurant for Italian food just opened and is oncredible. May have to take cold showeres, but its a minor first world issue.
Stayed 4 nights in Nov 2024

8/10 Good

DOROTHEA McDowell, Laurel

Liked: Cleanliness, staff & service
Convenient location, friendly staff. Pool is very small but fun for two people. No hot water while we stayed.
Stayed 7 nights in Oct 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy Cerca de ferry, sus camas muy confortables y limpias .
Stayed 2 nights in Nov 2024

8/10 Good

Alan, North Bend

Liked: Cleanliness, staff & service
excellent location with a very nice facility. We stayed just after a hurricane and as a result maintenance was behind. Beautiful room, GRAT staff, fair price and close to al amenities. Short walk from the ferry or quick taxi to airport.
Stayed 8 nights in Sep 2024