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Hotel B Cozumel

4.0 star property
VIP Access

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Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included

Explore the area

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Playa San Juan km 2.5 Highway, Cozumel, QROO, 77600
  • Place, Playa San Juan
    ‪3 min drive‬
  • Place, Villa Maya
    ‪4 min drive‬
  • Place, San Francisco Beach
    ‪30 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Jungle View Room

In-room safe, individually decorated, individually furnished

Jungle View Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, individually decorated, individually furnished

Deluxe Room

7.4 out of 10
Good
(10 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Room

Ocean Front Room | In-room safe, individually decorated, individually furnished

Ocean Front Room

8.2 out of 10
Very good
(17 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Jungle View, 1 Double Bed

In-room safe, individually decorated, individually furnished

Jungle View, 1 Double Bed

  • Mountain view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Exterior
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About this property

Hotel B Cozumel

Catch some rays at the beach or spend the day relaxing at Hotel B Cozumel's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Housekeeping is available on request.
Hotel B Cozumel offers 46 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. 32-inch LED televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

This Cozumel hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Heel has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel B Cozumel. During your stay, you'll be within walking distance of Playa San Juan. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Asian cuisine with ocean views at Xulha, one of the property's 2 restaurants
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with manicures and pedicures, massages or aromatherapy at Spa Heel
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes yoga classes and bicycles to rent
  • 17.8 mi (28.6 km) from El Cedral and 20.8 mi (33.5 km) from Punta Sur Ecological Park
  • Dogs welcome for a fee (restrictions apply)
Hotel B Cozumel offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the pool bar. Free breakfast is served daily. WiFi is free in public spaces.

Spa services, multilingual staff, and gift shops/newsstands are also featured at Hotel B Cozumel. Limited free parking is available on a first-come, first-served basis.

This 4-star Cozumel hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 7 AM to 11 AM.
Xulha – Overlooking the ocean, this fine-dining restaurant specialises in Asian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Looch – Overlooking the ocean, this fine-dining restaurant specialises in Caribbean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 7 AM to 11 AM
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Looch
  • Xulha

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Scuba diving
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Humane treatment of captive wild animals
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 525 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night
  • Service fee: MXN 71.5 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 525 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

B Cozumel
B Cozumel Hotel
B Hotel Cozumel
Cozumel B
Cozumel B Hotel
Cozumel Hotel B
Hotel B
Hotel B Cozumel
Hotel Fontan Cozumel Dive
Hotel B Cozumel Hotel
Hotel B Cozumel Cozumel
Hotel B Cozumel Hotel Cozumel

Hotel B Cozumel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 527 out of 1001 reviews
Rating 8 - Good. 296 out of 1001 reviews
Rating 6 - Okay. 93 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

AShaunti

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful
Stayed 1 night in Jan 2026

10/10 Excellent

Cary

Liked: Cleanliness, property conditions & facilities, room comfort
Great property. Views and access to Snorkeling and scuba diving was outstanding. Before pools and views. Marco was excellent as a Bell Captain helping us with restaurant and other recommendations and was very friendly. We will come back. Great experience!
Stayed 8 nights in Dec 2025

10/10 Excellent

Bill

Liked: Cleanliness, amenities, property conditions & facilities
Great friendly staff, clean as needed, and great food and atmosphere.
Stayed 13 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Jan 2026

10/10 Excellent

Kimberley

Travelled with group
Liked: Cleanliness, staff & service, amenities
Steve, they were amazing kind and helpful
Stayed 7 nights in Dec 2025

6/10 Okay

Meguru

Travelled with group
Liked: Cleanliness
The room was very small.
Stayed 4 nights in Dec 2025

10/10 Excellent

Elan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast.
Stayed 7 nights in Nov 2025

10/10 Excellent

Jorge

Stayed 5 nights in Dec 2025

6/10 Okay

grant

Breakfast was very limited . limited restaurants and food options unless you want to go into town Room was noisy tough to sleep early with the music from the bar. road noise + others in the building above us. Strong sewer gas smell often. slow draining sink
Stayed 4 nights in Dec 2025

2/10 Terrible

Rodrigo

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
My experience at Hotel B Cozumel was incredibly disappointing from start to finish. I chose this hotel expecting comfort, good service, and basic hospitality—but it failed on every level. The room was poorly maintained, with clear signs of neglect. Cleanliness was far from acceptable, and it felt like nobody cared enough to fix or improve anything. The service was just as bad—slow, and disorganized. On top of that, the overall atmosphere was chaotic and unprofessional. What should have been a relaxing stay turned into a frustrating experience that last only a few hours as my wife and I decided to walk away from this place and make a reservation in another hotel, last minute. For the price they charge, the value is absolutely not there. There are many better options in Cozumel. I would never stay here again, and I don’t recommend it to anyone looking for a comfortable or enjoyable trip.
Stayed 5 nights in Nov 2025

8/10 Good

Moises A

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing
Stayed 3 nights in Nov 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless staff was great swimming pool was amazing really enjoyed our stay would definitely stay again
Stayed 2 nights in Oct 2025

6/10 Okay

Sawyer

Disliked: Property conditions & facilities, room comfort
Rooms are dimly lit and only have 2 outlets, 1 in the bathroom and 1 above the small, tepid mini bar fridge. Very simple room with a decent shower. There is no info in the room to assist the guest with basic questions; when we tried to call the front desk by dialing 0 on the unlabeled phone, no one answered. The macrame chairs are pretty & sturdy, but the bar across the back kills your back. A number of guests waited in the open air lobby with us for several hours as none of the availabe rooms were ready before 3. The staff was nice enough, but we are unlikely to stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Ivania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best six days there just recently and did not wanna leave. The property is so peaceful and chill… full of great views and conveniently reef to snorkel in front of. The staff was so incentive and helpful. Jorge he was mad managing the property
Stayed 5 nights in Aug 2025

10/10 Excellent

Karla Sofia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and food and location for snorkeling
Stayed 3 nights in Aug 2025

6/10 Okay

Charles

Stayed 2 nights in Jul 2025

10/10 Excellent

Valerie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The view was spectacular. Staff was always available.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lacey, Oklahoma City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

Craig, Round Rock

Travelled with partner
Disliked: Property conditions & facilities
Good location and friendly staff, but the hotel needs work…AC units are loud and there is a sewage odor that emanated from the sinks and bathroom.
Stayed 4 nights in Jul 2025

8/10 Good

Branden

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great time just need to fix the leaks in the ceilings and hotter water.
Stayed 4 nights in Jul 2025

2/10 Terrible

Janiesse

Stayed 2 nights in Apr 2025

10/10 Excellent

LAURETTA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Notch customer service!!!

Marco is one of the best employees always ready to help whether it’s with an excursion or a van to the airport. Top notch service!
Stayed 1 night in Jul 2025

10/10 Excellent

LUIZ

Stayed 4 nights in Jul 2025

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent property, very calm and great to lay down on the beach
Stayed 1 night in Jun 2025

10/10 Excellent

Ronald Sutton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating and friendly. Property was away enough from the port area and beautiful. Had a Great time in Cozumel.
Stayed 6 nights in May 2025