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Illa Cozumel

2.5 star property
VIP Access

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Photo gallery for Illa Cozumel

Outdoor pool
Property video
Shower, free toiletries, hair dryer, shampoo
Living area
Superior Double Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Centro, Cozumel, QROO, 77600
  • Place, Central Plaza
    ‪3 min walk‬
  • Place, San Miguel Church
    ‪3 min walk‬
  • Place, Cozumel Museum
    ‪6 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪3 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Double Room, 1 Queen Bed, Courtyard View

Classic Double Room, 1 Queen Bed, Courtyard View | In-room safe, desk, laptop workspace, blackout curtains

Classic Double Room, 1 Queen Bed, Courtyard View

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 Queen Bed, Courtyard View

Deluxe Double Room, 1 Queen Bed, Courtyard View | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room, 1 Queen Bed, Courtyard View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Elite Double Room, 1 King Bed

Elite Double Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Elite Double Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Double Room, 1 King Bed

Signature Double Room, 1 King Bed | View from room

Signature Double Room, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Superior Double Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Front of property
Hotel Puerto Libre Cozumel
Colonia Centro
  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.7 out of 5, Exceptional, 379 reviews
The price is €110
includes taxes & fees
15 Jun - 16 Jun
Hotel Puerto Libre Cozumel

About this property

Illa Cozumel

Along with an outdoor pool, this hotel has a microwave in a common area and free self-parking. WiFi in public areas is free. Housekeeping is available on request.
Illa Cozumel offers 19 air-conditioned accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Illa Cozumel, you're just a quick walk from Cozumel Maritime Terminal. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a shared microwave and a water dispenser
  • Just a 1-minute drive from Cozumel Maritime Terminal and 10 minutes from Chankanaab National Park
As a guest of Illa Cozumel, you'll find an outdoor pool, a microwave in a common area, and a water dispenser. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Cozumel hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping on request

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Illa
Illa Cozumel Hotel
Illa Cozumel Cozumel
Illa Cozumel Hotel Cozumel

Illa Cozumel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 86 out of 128 reviews
Rating 8 - Good. 24 out of 128 reviews
Rating 6 - Okay. 9 out of 128 reviews
Rating 4 - Poor. 4 out of 128 reviews
Rating 2 - Terrible. 5 out of 128 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice little place close to downtown.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Modern clean rooms with a safe and tranquil vibe. Antonio and Diego were great.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Sean

Liked: Cleanliness, staff & service
It’s a nice place, great location and wonderful staff. However, 1) it is in a construction zone with both the roadway closed in front of the hotel and a hotel being built next to it; 2) the WiFi is very weak and I got kicked out of two online meetings - one which I was giving a presentation. I travel all over the yucatan and this has never happened to me.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint is the Expedia page says there is free on site parking when there is not. There is street parking if/when you can find it. Other than that this place is excellent. Staff are great. Would recommend.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, close to everything
Stayed 8 nights in Feb 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Loved it!! Great location great room, it was terrific and the staff was amazing Except for some rainwater getting in the room during a monsoon but welcome to Cozumel. The continental breakfast was better than expected too.
Spent a lot of time relaxing in this beautiful gazebo
Yummy
Very comfy bed and the kitchenette was really nice to have and practical.
Stayed 7 nights in Jan 2025
Verified

8/10 Good

Jane

Liked: Cleanliness, property conditions & facilities
Great proximity to the ferry terminal and Centro. There are nightclubs close by, which were only an issue on the weekends, no fault of the property.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Kurt

Liked: Cleanliness, amenities, property conditions & facilities
Hi . Hotel clean Staff great. Music from bar next till 4 am. So can not recommed. Booming music even with ear plugs could not sleep
Stayed 12 nights in Feb 2026
Verified

10/10 Excellent

Corrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to ferry, airport and shopping. The grounds, our room and the staff were absolutely lovely. Would definitely stay here again
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very homey, friendly and helpful staff, prime location, beautiful plants and very nice pool and patio area. Would stay here again on my next trip to Cozumel!
Stayed 9 nights in Dec 2024
Verified

8/10 Good

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, small unique hotel. Close to restaurants, transportation, safe and walkable.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Stephan

Liked: Cleanliness, property conditions & facilities
The only reason why I gave it this rating is because next-door there is a pub that plays music into the wee hours of the morning on the weekends and special event days like carnival. The noise will keep you awake and ear plugs will not work. It was LOUD! If it wasn’t for that, the room was spacious ,clean and close to all amenities. The staff was awesome and helpful when needed.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Mary Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in Cozumel!

It was amazing, clean, comfortable, and the staff was both friendly and helpful! Great location, too (downtown). Would definitely stay again!
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and intimate, well located but quiet
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spot, the room was super clean and modern. I will be returning again it the future with my whole family.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful, quiet and great location. It was wonderful!!! Highly recommend!!
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Clean and no issues. Walkable to everything!
Stayed 8 nights in Jan 2025
Verified

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the desk clerks, very nice people. The complex is new and modern. It’s fairly quiet and comfortable. I would stay there again.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Lucie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dry nicely laid out for. a 2 star hotel. Nice staff / good continental breakfast. As it’s located in Centro, very close to nice restaurants
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel, we booked 2 nights first but enjoyed the stay at the hotel and Cozumel so wee booked another 2 nights. Diego at the front desk was very helpful and nice too.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and quick walk to downtown and ferry, I saw in other reviews complaints about the noise, but it was really quiet area for us, lots of restaurants: bar within distance and check out Cocomama tiki bar for great cocktails!
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice personal property great staff
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
This is a super cool boutique hotel that has everything you need. The pool area has great chairs and bed like seating. You can walk to the plaza and the ferry. We will definitely stay again!
Stayed 5 nights in May 2023
Verified

10/10 Excellent

Tac

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, secure, safe, comfortable. Great pool area to relax
Stayed 9 nights in Mar 2023