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Villas El Encanto Cozumel

3.0 star property

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Photo gallery for Villas El Encanto Cozumel

Experience the perfect blend of traditional and modern architecture in this two-story villa, featuring a spacious balcony and lush surroundings.
Relax by the serene pool surrounded by lush greenery and palm trees, with lounge chairs and a thatched-roof structure.
Relax in a cozy seating area with a sofa, bench, and armchairs, surrounded by nature-inspired wall art and a large arched doorway leading to an outdoor space.
Comfortable bedroom with two beds, a bedside table, and a large window.
Escape to a serene retreat surrounded by lush tropical gardens and a rustic cabin with a thatched roof.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Calle 21 Sur No 44 Entre Rafael E Melgar, Colonia Andres Quintana Roo, Cozumel, QROO, 77663
  • Dolphinaris
    ‪5 min walk‬
  • Punta Langosta Pier
    ‪14 min walk‬
  • Cozumel Maritime Terminal
    ‪2 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪4 min drive‬

Room options

View all photos for Basic Room

Basic Room | Bathroom | Shower, free toiletries, hair dryer, towels

Basic Room

  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom (Private Kitchen)

Apartment, 1 Bedroom (Private Kitchen) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Apartment, 1 Bedroom (Private Kitchen)

10.0 out of 10
Exceptional
(2 reviews)
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Family Cabin, 1 Bedroom

Family Cabin, 1 Bedroom | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Family Cabin, 1 Bedroom

10.0 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Bed

View all photos for Villa Room (Shared Kitchen)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Villa Room (Shared Kitchen)

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite (Shared Kitchen)

Suite (Shared Kitchen) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite (Shared Kitchen)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Cabin

Deluxe Cabin | View from room

Deluxe Cabin

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Apartment 1 Bedroom, Kitchen 2 Tanks Dive Trip Included

  • 45 sq m
  • Sleeps 2
  • 1 Single Bed

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4.7 out of 5, Exceptional, (1005)
The price is €115
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About this property

Villas El Encanto Cozumel

Family-friendly hotel with 2 outdoor pools and full-service spa
2 outdoor pools, a full-service spa and massage/treatment rooms are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Housekeeping is available on request.
Villas El Encanto Cozumel offers 10 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. This individually decorated and furnished accommodation has separate dining areas. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. This Cozumel hotel provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower and complimentary toiletries. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Blissdayspa has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Villas El Encanto Cozumel. During your stay, you're just a quick walk from Palacio Municipal. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Take a swim in the 2 outdoor pools
  • Treat yourself to body wraps, hot stone massages or facials at Blissdayspa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • 8 minutes by foot from Palacio Municipal and a 2-minute drive from Stingray Beach
  • Beach shuttle service available for a fee
Villas El Encanto Cozumel offers its guests 2 outdoor swimming pools. WiFi is free in public spaces. Spa services, a terrace, and barbecue grills are also featured at the family-friendly Villas El Encanto Cozumel. Free self parking is available. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 3-star Cozumel hotel.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Free self parking on site

Things to do

  • 2 outdoor pools
  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool (guest access)

Family friendly

  • 2 outdoor pools
  • Children's dinnerware
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No lift
  • Tile flooring in room

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mosquito nets

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Outdoor shower
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Blender
  • Coffee/tea maker
  • Minibar
  • Paper towels
  • Restaurant dining guides
  • Separate dining area
  • Toaster
  • Toaster oven

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Living room
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Tax ID - MAOA03056810
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: PayPal
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Villas El Encanto Cozumel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Villas El Encanto
Villas El Encanto Cozumel
Villas El Encanto Hotel
Villas El Encanto Hotel Cozumel
Villas El Encanto
El Encanto Cozumel Cozumel
Villas El Encanto Cozumel Hotel
Villas El Encanto Cozumel Cozumel
Villas El Encanto Cozumel Hotel Cozumel

Villas El Encanto Cozumel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 221 out of 261 reviews
Rating 8 - Good. 26 out of 261 reviews
Rating 6 - Okay. 8 out of 261 reviews
Rating 4 - Poor. 4 out of 261 reviews
Rating 2 - Terrible. 2 out of 261 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

dianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After 2 weeks at an all inclusive, we enjoyed the quiet and relaxing stay at this villa.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful, and serene environment. Staff also very friendly and welcoming.
Stayed 2 nights in Dec 2024

8/10 Good

Kurtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful little spot with nice welcoming hosts. We hadn’t noticed there was no TV in the unit, which would have been nice to unwind to, but that was our mistake. The only other issue was there was only one Key, which opens and closes the entry gate so you need to be together to come and go. The key to the unit also is needed to lock from the inside which I’ve never seen before. My Girlfriend went out to get groceries and when I woke up from my nap I was literally locked inside the unit without a key and no way to get out! Seems like a dangerous design especially if you have kids etc. Having said that, lovely place and nice staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Katia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and serene.
Stayed 3 nights in Mar 2025

10/10 Excellent

Karen

Stayed 3 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Rolf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful and jungle like yard with birds.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful tropical paradise in Cozumel

We Absolutely loved this hidden gem. Only a 15 min walk into the heart of town. 5 min to the grocery to pick up all your provisions. The rooms are set in the most beautiful, lush gardens. Two perfect dipping pools to cool off after a hot day in the Mexican sun. If you want to rent a jeep there is parking available in the gated compound. If you love dogs they have 6 rescues that roam the property. We fell in love with them all. It really feels like home here. All the staff are amazing and kind. We loved it so much we booked (before we left) for a month next year.
Stayed 10 nights in Feb 2025

10/10 Excellent

Arline

Liked: Staff & service, amenities, property conditions & facilities
These condos have a mature garden w 2 pools. Lots of birds, excellent grocery 3 blocks away. Staff on site, and a very clean shared kitchen. Beautiful clean comfortable rooms.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay and would recommend

Very nice villa. Staff were very extremely kind and helpful. Very clean. There were 4 dogs that were very sweet and kid friendly. I would definitely recommend.
Stayed 6 nights in Feb 2025

10/10 Excellent

Marc, Quebec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasent outdoor facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodations, location and staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Vanyse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and the all inclusive was great. Room was clean.
Stayed 2 nights in Jan 2025

10/10 Excellent

julia

Stayed 1 night in Jan 2025

10/10 Excellent

julia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jan 2025

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean with cozy bedding and lots of space. The grounds are well cared for and lush. They are lots of really sweet pups on the property. They also had a mini playground which was great. Perfect place if you have kids.
Stayed 2 nights in Dec 2024

10/10 Excellent

Beth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. My room was clean and comfortable. I could easily walk to restaurants or stores without being in the middle of a lot of traffic or touristy hustle.
Stayed 3 nights in Jan 2025

10/10 Excellent

Garett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Family Stay!!

Was such a great stay! Tucked away in a jungle environment.. very comfy in three beds for the three of us.. made use of the little cooker burner and fridge.. Sat outside on the patio and hammock… was PERFECT..definitely coming back!! Thank you!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Audrey-maude

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C était très bien à part les piscines étaient brouillées et pas de tv dans la chambre mais nous n avons pas eu besoin. Les lits étaient confortables et le stationnement intérieur était pratique pour nos scooters.
Stayed 2 nights in Dec 2024

10/10 Excellent

Corley

Stayed 1 night in Dec 2024

10/10 Excellent

Adriana

Liked: Staff & service, property conditions & facilities
We loved staying at Villas el Encanto. The room was beautiful and very cozy like a home away from home. Great attention to detail and the staff was very friendly. We were personaly greeted by the owners and immediately felt like family. We will for sure return for a much longer stay. We had an amazing time
Stayed 3 nights in Dec 2024

6/10 Okay

antoine

Liked: Staff & service, property conditions & facilities
To many dogs barking in the property, it would start at 7am and go for the whole morning. Seret dogs... but noisy ones, also dog poop around the property👎 not for me Owner are nice thougv
Stayed 2 nights in Nov 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hannah and her son went above and beyond to make us feel welcome. The room was clean and very comfortable and quiet. They made sure we made it to the cruise port the next morning which was unexpected and greatly appreciated. Highly recommend this property!!
Stayed 2 nights in Oct 2024

10/10 Excellent

leonarda

Business traveller
Liked: Property conditions & facilities
Always a pleasure
Stayed 3 nights in Oct 2024