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Sandman Hotel Cranbrook

Property class: 2.5

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Photo gallery for Sandman Hotel Cranbrook

A restaurant with a bar area, hanging pendant lights, and a counter with seating.
A modern lounge area with leather sofas, a wooden coffee table, and a stone fireplace with decorative vases.
A spacious living room with a sofa, armchairs, a coffee table, and large windows with blinds.
A hotel room with two beds, a desk with a chair, a television, a small table, and a mirror.
A Sandman Inn with a green roof, surrounded by trees and mountains in the background.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
405 Cranbrook Street, Cranbrook, BC, V1C3R5
  • Place, Cranbrook Mall
    ‪4 min walk‬
  • Place, Balment Park
    ‪11 min walk‬
  • Place, Cranbrook History Centre
    ‪15 min walk‬
  • Airport, Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a small table, and a window with curtains.

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(41 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Standard Room, 2 Double Beds

7.2 out of 10
Good
(22 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a bed, a desk with a chair, a sofa, a television, and a window with curtains.

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(18 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a small table, and a window with curtains.

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Kitchen

A hotel room with a bed, a desk, a chair, a small table, and a window with curtains.

Standard Room, 1 King Bed, Kitchen

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Kitchen

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Standard Room, 2 Double Beds, Kitchen

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room, 1 Queen Bed (Run of House, 1 Queen Bed)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Sandman Hotel Cranbrook

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and a computer station. Limited housekeeping is available.
Sandman Hotel Cranbrook offers 72 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and hairdryers.

This Cranbrook hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sandman Hotel Cranbrook. During your stay, you're just a quick walk from Cranbrook Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at Denny's Restaurant, a family restaurant that serves American cuisine
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a business centre, meeting rooms and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Cranbrook Mall and MBSS Grounds
  • Pets welcome for a fee (restrictions apply)
Sandman Hotel Cranbrook offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. The business-friendly Sandman Hotel Cranbrook also features room service (during limited hours) and express check-out. Self parking is free.

This Cranbrook hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 4:00 AM to 1:00 PM.
Denny's Restaurant – This family restaurant specialises in American cuisine. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 4:00 AM to 1:00 PM for a fee: CAD 10 to 20 for adults and CAD 8 to 20 for children
  • A restaurant

Restaurants on site

  • Denny's Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (limited availability)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Built in 1973
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from May 1 2026 to August 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10 to 20 for adults and CAD 8 to 20 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cranbrook Sandman
Sandman Cranbrook
Sandman Inn Cranbrook
Sandman Inn Cranbrook
Sandman Hotel Cranbrook Hotel
Sandman Hotel Cranbrook Cranbrook
Sandman Hotel Cranbrook Hotel Cranbrook

Sandman Hotel Cranbrook Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 288 out of 1005 reviews
Rating 8 - Good. 325 out of 1005 reviews
Rating 6 - Okay. 198 out of 1005 reviews
Rating 4 - Poor. 106 out of 1005 reviews
Rating 2 - Terrible. 88 out of 1005 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the staff was super friendly and nice
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed a night, staff was very friendly and welcoming. Room was clean.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, lots of parking.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

john

Liked: Cleanliness
I had a good experience good night sleep quiet, good staff comfortable bed and a nice breakfast in the morning. Would recommend to anybody traveling.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Debbie

Liked: Staff & service, amenities
Great stay always in Cranbrook !! Even with the train 😂
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness
Stay here lots. Friendly staff
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Makayla

Ita a mediocre at best kind of stay
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities
Great sleep
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Dwayne

Liked: Cleanliness, staff & service
Staff were friendly and helpful. Hotel is dated and in serious need of maintenance and upgrading. No breakfast and pool was out for maintenance, price is too high for the rooms.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Cassandra

Liked: Cleanliness, property conditions & facilities
Staff was very friendly, room was clean and beds were comfortable.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Friendly staff and clean room
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities
Room was spotless staff was courteous and friendly
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Nicole

Clean, friendly staff
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Easy to get to, Denny's was convenient
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was quick and parking was available close to the room which made it easy to off load luggage. That attached Denny's was a nice feature. We had dinner there and it was nice to not have to leave the hotel and get back in the car after a long drive in the car to find dining. On the morning of check-out the hotel lost power, so we checked out quicker than normal, as we had planned to visit Denny's again for breakfast, but the restaurant also did not have power. The room was comfortable and quiet and we would stay again next time we are travelling through Cranbrook.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Joseph

Disliked: Amenities
There is no breakfast, room smelled like smoke.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Alex Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
The staff were extremely helpful and friendly.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great and only did the lower stars as it is winter going into spring so there is that dirty and dusty look still.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ian

Liked: Staff & service, property conditions & facilities
Great place to stay while I drove through the area.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Edward w

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was out of order for the whole stay.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

alan

Liked: Cleanliness
Disliked: Property conditions & facilities
Very old property but seams to be well maintained. Very small bathroom.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Baily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms was clean and had everything we needed. Having Dennys attached to the hotel was incredible convenient with them being open all hours and serving something for everyone, we had dinner and breakfast there and everyone enjoyed the food and the staff there were great also. Great location just minutes away from where we needed to be and close to anything you could need in Cranbrook. Would definately stay at this Sandman again for the great location and easy access to food at the Dennys.
Stayed 1 night in Feb 2026