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Aparthotel

Parc Royale Suites Hotel

3.5 star property

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Family Suite, 2 Bedrooms, City View | Premium bedding, down duvets, in-room safe, desk
Reception

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Laundry room
  • 24/7 front desk
  • Room service

Explore the area

View in a map
Luis Cordero 10-13 y Gran Colombia, Cuenca, Azuay
  • Place, Calderon Park
    ‪2 min walk‬
  • Place, New Cathedral of Cuenca
    ‪3 min walk‬
  • Place, Convent of the Assumption
    ‪3 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪12 min drive‬

Room options

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom | Premium bedding, down duvets, in-room safe, desk

Superior Suite, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Business Suite, 1 Bedroom, Courtyard View

Business Suite, 1 Bedroom, Courtyard View | Premium bedding, down duvets, in-room safe, desk

Business Suite, 1 Bedroom, Courtyard View

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Bedroom, City View, Corner

Deluxe Suite, 1 Bedroom, City View, Corner | Premium bedding, down duvets, in-room safe, desk

Deluxe Suite, 1 Bedroom, City View, Corner

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms, City View

Family Suite, 2 Bedrooms, City View | Premium bedding, down duvets, in-room safe, desk

Family Suite, 2 Bedrooms, City View

  • City view
  • 87 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Penthouse, 1 Bedroom, City View

Luxury Penthouse, 1 Bedroom, City View | Premium bedding, down duvets, in-room safe, desk

Luxury Penthouse, 1 Bedroom, City View

  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Double or Twin Room, 1 Bedroom, Non Smoking, No Windows

Luxury Double or Twin Room, 1 Bedroom, Non Smoking, No Windows | Premium bedding, down duvets, in-room safe, desk

Luxury Double or Twin Room, 1 Bedroom, Non Smoking, No Windows

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Royal Suite

Royal Suite | Premium bedding, down duvets, in-room safe, desk

Royal Suite

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Parc Royale Suites Hotel

This smoke-free aparthotel features 24-hour room service, concierge services and dry cleaning. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site. Each apartment offers free WiFi and free wired Internet, an LED TV with satellite channels, plus a dining area and a sitting area. Comforts include premium bedding and a down duvet, and guests will also find conveniences, such as a fridge and a microwave. Change of towels is available on request.
Parc Royale Suites Hotel offers 15 accommodations with a safe and coffee/tea makers. This accommodation offers separate dining areas. Beds feature down duvets and premium bedding. 40-inch LED televisions come with premium satellite channels. Full-sized fridge/freezers and microwaves are provided. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is offered on a daily basis and change of towels can be requested.

During your stay at Parc Royale Suites Hotel, you're just a quick walk from Calderon Park. Features include free breakfast, free WiFi in public areas and free self-parking. Built in 1924, this comfortable aparthotel has 15 apartments over 3 floors. Enjoy your stay with amenities like free WiFi and an LED TV in each apartment.
  • Each apartment offers a living room, a dining area and 24-hour room service
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Calderon Park and 3 minutes on foot from Church of Santo Domingo
  • Airport shuttle service available for a fee
Free breakfast is served daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Parc Royale Suites Hotel. Free self parking is available.

This Colonial Cuenca aparthotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Water dispenser

Dining

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 24-hour room service
  • Couples/private dining

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch LED TV with premium satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Gift shop/newsstand
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a historical district

Things to do

  • Shopping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 15 units
  • 3 floors
  • Built in 1924
  • Colonial architecture
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Locally-owned and organised tours and activities
  • Recycling
  • Soundproofing
  • Towels (changed on request)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Parc Royale Suites Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 per cent
  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Parc Royale Suites Hotel.

Property is also known as

Gran Colombia Suites Aparthotel Cuenca
Gran Colombia Suites Aparthotel
Gran Colombia Suites Cuenca
Gran Colombia Suites
Gran Colombia Suites
Parc Royale Suites Cuenca
Parc Royale Suites Hotel Cuenca
Parc Royale Suites Hotel Aparthotel
Parc Royale Suites Hotel Aparthotel Cuenca

Parc Royale Suites Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 24 out of 26 reviews
Rating 8 - Good. 2 out of 26 reviews
Rating 6 - Okay. 0 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 0 out of 26 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gina

Liked: Cleanliness, room comfort, communication
The hotel made a great effort to make Christmas Eve a very special moment for our family, we had a very good time. Cuenca was a lovely city.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Calvin

Liked: Cleanliness, room comfort, communication

Quaint, Beautiful, and Comfortable Hotel

Amazing and personalized customer service and staff. Beautiful decorated and very comfortable bed. Would highly recommend! Perfect location.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

rosa

Liked: Cleanliness, property conditions & facilities, communication
It is a nice place and friendly staff and also clean
Stayed 15 nights in Feb 2023
Verified

10/10 Excellent

Calvin

Liked: Cleanliness, room comfort, communication

Great Hotel in Cuenca

Beautiful boutique hotel. Great, attentive staff. Clean, safe, quiet. Really good breakfast! 10/10 for sure
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, amenities, property conditions & facilities, communication
The perfect place to base daily excursions to explore the culture. Walking distance to fantastic Ecuadorian cuisine and fabulous cathedrals of from colonial times
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

margarita

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great, the rooms are very nice Though the breakfast was not good; it took a long time, quality and quantity was bas
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities, communication
The hotel is located only one block from the main plaza in Cuenca which is a prime location. The apartments are wonderful; so much nicer than staying in just a hotel room. Security is good, and the staff friendly and helpful.
Stayed 20 nights in Sep 2023
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay in Cuenca!

Our stay at Gran Colombia was excellent. The suite was modern, comfortable, and conveniently located in El Centro. The staff was friendly, knowledgable, and most important, always willing to help with any of our needs. We would highly recommend this hotel!
Stayed 22 nights in Jul 2018
Verified

10/10 Excellent

Rubi

Liked: Cleanliness, room comfort, communication

Stunning hotel

Our stay at Parc Royale was exceptional. The recent renovations truly shine with the white and blue modern esthetics blending beautifully with the traditional charm of Cuenca. Every detail of the hotel is simply gorgeous. The service was exceptional and the hotel team’s white glove service made us feel incredibly special.
Stayed 9 nights in Jul 2025
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
I would strongly recommend this property. It is in a great location. Lots of shopping, restaurants, coffee shops, and of course the sights. I want to thank the amazing staff for their help and for making me feel like part of the family. You are were extremely awesome and helpful.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Dafina

Liked: Cleanliness, room comfort, communication

Great location

I stayed in the panoramic apartment with amazing views of old town Cuenca. Great location. One block to Parque Calderon. Tia store across the street and bakery downstairs. Very cozy and clean unit. I’ll definitely stay here again. All the staff was lovely.
The terrace of the panoramic unit.
Stayed 15 nights in Jan 2021
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great team, maritza, christopher , patricia
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
I initially booked a one month stay at Gran Colombia Suites through Expedia. Once I arrived, I knew that I had to extend my stay! The second floor apartment is beautifully furnished, with generous natural light. Double pane windows ensure no sound transfer from the street below. The reception, housekeeping, and security staff are genuinely welcoming and consistently accommodating. And the location is excellent: 1 block from Parque Calderon, in the heart of the historic center.
Stayed 28 nights in Aug 2023
Verified

10/10 Excellent

FABIOLA

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo impecable y en su puesto. Todos los ambientes llenos de detalles. La atención inmejorable.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Julieta

Liked: Cleanliness, room comfort, communication
Un hotel boutique muy lindo, las habitaciones son amplias, está remodelado. Muy bien decorado, con muchos detalles que hacen que la estadía sea muy confortable. Todo el personal es muy amable. Lamentablemente solo estuvimos una noche. Sin duda será mi primer opción cuando regrese a Cuenca
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gilmar J

Liked: Cleanliness, room comfort, communication

Cuenca Feliz

Funcionarios bem treinado e qualidade total no atendimento Recomendo !
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

FRANCISCO

Liked: Cleanliness, amenities, property conditions & facilities, communication
No acostumbro a escribir muchas recomendaciones pero en este caso sí se merece una alta recomendación. Lo mejor de Cuenca actualmente en decoración, servicio, atención, y todo
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, room comfort, communication

GREAT PLACE TO STAY

Great place to stay in the center of town... however, be prepared to put up with noise and pollution... but it is all worth it!
Stayed 15 nights in Nov 2021
Verified

8/10 Good

Stayed 3 weeks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous place in the heart of Cuenca but

Staff are wonderful, great location, beautiful place. Be aware however that rooms with an outside or city view can be quite noisy! suite number three is above shops which turn their music up, and the street noise is too much to tolerate if you are at all sensitive to noise. Inside rooms only have frosted windows to the court yard so no outside views but are much quieter.
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable and everything works as it should

Coddled in a king size bed, wonderful shower, great kitchen, comfortable furniture. Reception is the best and they know Cuenca. Excellent English.
Verified

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Fue una excelente estadía. Es un hotel muy tranquilo, limpio y agradable. El personal era muy atento, incluido el administrador. Estaban permanentemente atentos a las necesidades de los huéspedes y siempre atendían de buen ánimo. Me sentí muy cómoda.
Verified

10/10 Excellent

Elyaant

Stayed 1 night in Jan 2026
Verified

8/10 Good

Ali

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Giovanni

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 15 nights in Dec 2023
Verified

10/10 Excellent

Sandra

Stayed 19 nights in Apr 2023