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View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, desk, laptop workspace, blackout curtains

Standard Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Double Room

Family Double Room | 1 bedroom, desk, laptop workspace, blackout curtains

Family Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room

Twin Room | 1 bedroom, desk, laptop workspace, blackout curtains

Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, desk, laptop workspace, blackout curtains

Deluxe Double Room

9.8 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, desk, laptop workspace, blackout curtains

Standard Double Room

7.2 out of 10
Good
(5 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room

Economy Double Room | 1 bedroom, desk, laptop workspace, blackout curtains

Economy Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Studio Suite

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite | 1 bedroom, desk, laptop workspace, blackout curtains

Superior Suite

  • 27 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Vaway Hotel

Hotel in Cuenca with rooftop terrace and 24-hour business centre
This smoke-free hotel features a restaurant, a rooftop terrace and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Change of bedsheets is available on request
Vaway Hotel offers 30 accommodations with coffee/tea makers and complimentary slippers. Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at Vaway Hotel, you're just a quick walk from Convent of the Assumption. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Steps from Convent of the Assumption and New Cathedral of Cuenca
  • Dogs welcome free of charge (restrictions apply)
There's a restaurant on site. WiFi is free in public spaces. There's an onsite 24-hour business centre. A rooftop terrace, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Vaway Hotel. Self parking is free.

This 3-star Cuenca hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:00 AM.
Terra Rooftop 360 – On-site restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 300 metres; reservations required
  • Offsite parking; reservations required
  • Free secured self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: USD 5 to 15 for adults and USD 5 to 15 for children
  • A restaurant

Restaurants on site

  • Terra Rooftop 360

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (76 centimetre wide door)
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 5 to 15 for adults and USD 5 to 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Vaway Hotel Hotel
Vaway Hotel Cuenca
Vaway Hotel Hotel Cuenca

Vaway Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 63 out of 96 reviews
Rating 8 - Good. 23 out of 96 reviews
Rating 6 - Okay. 5 out of 96 reviews
Rating 4 - Poor. 2 out of 96 reviews
Rating 2 - Terrible. 3 out of 96 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nervo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

4/10 Poor

Cristina, San Pedro

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop is the hotels saving grace. Breakfast was awful and lobby staff was rude, unhelpful
Stayed 3 nights in Jul 2025

2/10 Terrible

Mauricio

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t go bad one! To noisy
Stayed 4 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Welcome to Cuenca!

The staff here was very helpful. And the breakfast on the seventh floor exceptionally good. I highly recommend this hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Jul 2025

10/10 Excellent

Miguel

Great place
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Our family enjoyed staying at the Vaway Hotel in Cuenca. It was in the center of many restaurants, shops and more. The hotel was clean, the staff was nice and the rooms were well kept.
Stayed 1 night in Jul 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel period.

We really enjoyed our stay. This hotel is very peaceful with friendly staff. The food was amazing so delicious. The rooftop restaurant has an amazing view of downtown Cuenca.
Stayed 1 night in Jul 2025

10/10 Excellent

Geovanny

Stayed 2 nights in Jun 2025

8/10 Good

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Fabulous location in the historic centro. Unfortunately, very noisy with street noise late into the night. Our room smelled a bit, though it was very clean. Staff very helpful and good service. The bed was comfortable. The breakfast in the rooftop restaurant very good, though it was pretty mych the same every day. Overall a good stay in a superb location.
Stayed 7 nights in May 2025

8/10 Good

Maria

Stayed 3 nights in Apr 2025

10/10 Excellent

Robert A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. Great location.
Stayed 4 nights in Mar 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es crucial, está en pleno corazón de la ciudad!
Stayed 1 night in Mar 2025

10/10 Excellent

Dennys

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Lugar acogedor y personal amable
Stayed 1 night in Mar 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Next to the church and the church bells ring at 6:45 a.m. for about 5 minutes every day the windows are paper thin and you can hear everything in the street
Stayed 6 nights in Mar 2025

8/10 Good

Jose Miguel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rosario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent, only down side is windows not being sound proof. It’s impossible to sleep passed 6am due to the proximity to the cathedral and it’s bells early in the am.
Stayed 1 night in Feb 2025

10/10 Excellent

elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect and the free breakfast is delicious
Stayed 3 nights in Nov 2024

10/10 Excellent

Joanne A

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful boutique hotel with a rooftop restaurant that has AMAZING views of the city. The staff is super courteous and helpful in both the hotel and the restaurant. The location is central with tons of restaurants, cafes, shops, markets, parks within walking distance. The hotel is across the street from one of the city's National Cathedrals, so expect to hear the church bells from time to time. It was a beautiful experience.
Stayed 4 nights in Jan 2025

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views!
Stayed 1 night in Jan 2025

10/10 Excellent

elizabeth

Stayed 2 nights in Jan 2025

8/10 Good

Timothy James

Nice, clean, look like newer beds. Nice linen on beds. Small spaces. We are senior citizens there is a nice view on 7th floor where elevator stops. If you want to go up from there a set of stairs
Stayed 1 night in Jan 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Vaway is perfectly located adjacent to the historic town square and cathedral. Rooms are great, staff is excellent, rooftop restaurant has fabulous views! Since it is located in a busy area, there can be considerable street noise. But the location is very safe and convenient to everything.
Stayed 16 nights in Jan 2025

8/10 Good

ruben

Liked: Property conditions & facilities
Loved it.
Stayed 3 nights in Nov 2024