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El Balcon

3.0 star property
VIP Access

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Photo gallery for El Balcon

A stone staircase with wooden railings leading to a stone wall.
Terrace/patio
A traditional wooden house with a stone staircase, a wooden bench, and a garden with a stone well.
A bedroom with a bed, bedside tables, a desk, and a mirror.
A rustic room with stone walls, wooden furniture, and large windows offering views of the surrounding landscape.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry room
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Tambo De Montero 222, Cusco, Cusco, 8002
  • Place, Plaza de Armas
    ‪5 min walk‬
  • Place, Cusco Cathedral
    ‪7 min walk‬
  • Place, San Pedro Market
    ‪10 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Double Room, 1 King Bed, Balcony

A modern bedroom with two beds, a desk, and a hanging light fixture.

Double Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room, Balcony, Mountain View

In-room safe, WiFi, bed sheets

Superior Triple Room, Balcony, Mountain View

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite

Family Suite | In-room safe, WiFi, bed sheets

Family Suite

  • Mountain view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Double Room, 1 Double Bed, Garden Area

A bedroom with a bed, bedside tables, a desk, and a mirror.

Double Room, 1 Double Bed, Garden Area

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, Balcony

Superior Suite, Balcony | In-room safe, WiFi, bed sheets

Superior Suite, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Garden Area

A modern bathroom with a granite countertop sink, a wooden bench, a walk-in shower, and a large mirror with wall-mounted lights.

Superior Room, Garden Area

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 King Bed

View all photos for Superior Room, 1 Bedroom, Garden Area

In-room safe, WiFi, bed sheets

Superior Room, 1 Bedroom, Garden Area

10.0 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Single Bed

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About this property

El Balcon

A restaurant, a coffee shop/cafe and concierge services are available at this smoke-free hotel. Continental breakfast is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
El Balcon offers 17 accommodations with complimentary bottles of water and complimentary bathrobes. Business-friendly amenities include safes and telephones. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and hairdryers can be requested.
Our customers tell us that they can't get enough of the helpful staff at El Balcon. During your stay, you're just a quick walk from Plaza de Armas. Free breakfast, a restaurant and a coffee shop/cafe are available.
  • Free continental breakfast served daily
  • Options for a bite to eat include a coffee shop and a restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Plaza de Armas and San Pedro Market
  • Local-area shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is available daily. A terrace, multilingual staff, and tour/ticket assistance are also featured at El Balcon.

This 3-star Cusco hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 9:30 AM.
El Balcon has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at up to 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 20442088811
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

El Balcon Cusco
El Balcon Hotel
El Balcon Hotel Cusco
Balcon Hotel Cusco
El Balcon Hotel
El Balcon Cusco
El Balcon Hotel Cusco

El Balcon Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 232 out of 323 reviews
Rating 8 - Good. 62 out of 323 reviews
Rating 6 - Okay. 16 out of 323 reviews
Rating 4 - Poor. 8 out of 323 reviews
Rating 2 - Terrible. 5 out of 323 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Great staff; clean room and common areas; great breakfast; very pretty courtyard; great views; great location
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, amenities
Great staff and beautiful place.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ailise

Liked: Cleanliness, amenities
Extremely accommodating staff, great breakfast options, high quality sheets
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and setting, kind and helpful staff, great breakfast
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the comfortable rooms and awesome hot showers.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
This is a wonderful small hotel with great views and a warm personal touch.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, amenities
The place is beautiful and the room is clean. Breakfast is delicious.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Amazing breakfast! Helpful staff, nice room, and hot shower.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and good coffee.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Haina

Liked: Cleanliness, amenities, property conditions & facilities
Very good breakfast, friendly staff, the cleanness of room is ok, has some stains on the pillows and bed.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Aryaman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great view, great breakfast
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Claudie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great, check-in went smoothly, clean room
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place to stay. Wonderful food options and very friendly staff.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accomodating and the rooms were very clean and tastefully decorated. The food was delicious as well.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Freya

Liked: Cleanliness, property conditions & facilities
Great location, really walkable to the historic center, restaurants and shops. Good breakfast. Comfy rooms.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful, attentive staff, great breakfast
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hostel and good breakfast.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Ramses

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff that were super easy to work with, combined with a fantastic environment around the hotel with many things to do for all ages created a wonderful experience
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
Great little hotel! The breakfast was perfect! Upstairs neighbors were loud and the hotel is a little ways away from everything which requieres a lot of walking to everything but on the upside less noisy than the center.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ratawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel breakfast on my South America trip. only downside was Wi-Fi could use some improvement, as the connection frequently dropped.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel. Our stay there for 2 nights was perfect. The kitchen staff were very kind and the eggs were good.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything at El Balcon was spot on. Wonderful!!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jan-Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff went above and beyond during our stay. It felt like staying in an upscale hotel!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jeanie M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This awsome little hotel is perfect for someone looking for a vibe. It is small, quaint and friendly. It has some historic charm and the gardens are beautiful. I especially loved all the lanterns everywhere and the old doors and windows.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Carol Su Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, good environment
Stayed 1 night in May 2025