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Union Hotel Cusco

Property class: 3.5
VIP Access

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Photo gallery for Union Hotel Cusco

Terrace/patio
Property video
Traditional Quadruple Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Reception
Free daily local cuisine breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
Calle Union 189, Cusco, Cusco, 8002
  • Place, San Pedro Market
    ‪2 min walk‬
  • Place, San Pedro Church
    ‪2 min walk‬
  • Place, Plaza de Armas
    ‪10 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Economy Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Economy Double Room

9.0 out of 10
Wonderful
(19 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Triple Room, 3 Single Beds

Traditional Triple Room, 3 Single Beds | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Traditional Triple Room, 3 Single Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Traditional Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Traditional Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Classic Double Room

9.6 out of 10
Exceptional
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Classic Twin Room

9.8 out of 10
Exceptional
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Traditional Twin Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Traditional Twin Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Traditional Quadruple Room

Traditional Quadruple Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Traditional Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

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About this property

Union Hotel Cusco

Coffee/tea in a common area, laundry facilities and a 24-hour front desk are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas and free airport pick-up are also provided. Additionally, an arcade/games room, tour/ticket assistance and a garden are on-site.
Union Hotel Cusco offers 43 accommodations with a hairdryer and free toiletries. This accommodation offers separate sitting areas. 40-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the free breakfast at Union Hotel Cusco. During your stay, you're just a quick walk from Plaza de Armas. Enjoy features like free WiFi in public areas and free airport pick-up service, plus laundry facilities.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Amenities include a front desk safe, laundry facilities and a terrace
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from San Pedro Church and Iglesia y Convento de Santa Clara
  • Free airport pick-up shuttle service
Free breakfast is available daily. WiFi is free in public spaces. A free shuttle from the airport to the hotel is free (available on request). A terrace, an arcade/games room, and tour/ticket assistance are also featured at the boutique Union Hotel Cusco.

Smoking is allowed in designated areas at this Colonial Cusco hotel.

Guests are served a free local cuisine breakfast daily from 6:00 AM to 9:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free airport pick-up shuttle from 6:00 AM to 10:00 PM at scheduled times and on request

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Built in 2015
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Union Hotel Cusco

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Union Hotel Cusco offers transfers from the airport. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
Property Registration Number 20526897839
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Union Hotel Cusco.

Property is also known as

Esplendor Hotel Cusco
Esplendor Cusco
Esplendor Hotel
Esplendor
Union Hotel Cusco Hotel
Union Hotel Cusco Cusco
Union Hotel Cusco Hotel Cusco

Union Hotel Cusco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 694 out of 1003 reviews
Rating 8 - Good. 197 out of 1003 reviews
Rating 6 - Okay. 63 out of 1003 reviews
Rating 4 - Poor. 31 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Barry

H
Stayed 2 nights in Jan 2026

10/10 Excellent

Milena

Stayed 1 night in Jan 2026

2/10 Terrible

Sudarshan

Disliked: Staff & service, amenities, property conditions & facilities
The hotel manager knew that I am in the ICU for acute respiratory failure. from Nov. 25-Dec-1, yet they did not cancel my reservation and charged me fully while was in ICU. They bought my belongings to the ICU but charged me for the stay anyway. They are cruel, inhuman, and a blot on humanity
Stayed 2 nights in Nov 2025

10/10 Excellent

Jieying, Allen

Stayed 2 nights in Dec 2025

10/10 Excellent

Paola, San Jose

Liked: Cleanliness, amenities, property conditions & facilities
We loved Kiki the alpaca! That was the highlight of our stay. Hotel was clean, nice and good breakfast.
Stayed 3 nights in Jan 2026

8/10 Good

Shawn

Travelled with family
Liked: Staff & service
The staff was very helpful. Breakfast was good. Our room was just ok. There were windows in it that were covered with something very thin. You could hear other guests all night and into the morning. I found a hair in the bed (not my color) and the bottom of the tub was not very clean. There was a hairdryer which was a plus. The courtyard was a nice area to sit in while we waited.
Stayed 1 night in Jan 2026

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Union Cuzco hotel is a hidden gem close to the market(s) and the historical districts. Easy walking and I felt very safe. This hotel also has Ki Ki - a baby alpaca who is adorable & greets you throughout your visit. Staff are helpful and friendly.
Ki Ki
Lobby
Lobby
Lobby
Stayed 10 nights in Dec 2025

10/10 Excellent

Jose, Epitaciolândia

Stayed 1 night in Jan 2026

10/10 Excellent

Mahdieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small rooms but was very clean. They offer many free activities such as ceviche, and pisco sour preparation. The staff are very friendly
Stayed 2 nights in Dec 2025

4/10 Poor

Tamara

Travelled with group
Disliked: Property conditions & facilities
Staff at check in was rude and there were no towels in the room when we arrived, they didn’t make up the room everyday, WiFi is terrible no connection most of the time, breakfast buffet was diverse but ran out of food quickly so every time we go there’s no food and took them forever to bring a small plate of something for the buffet which runs out quickly so it was almost like people fighting over food, electric plugs are loose in the rooms and u have to hold it to use anything that needs electricity, very loud and people were sitting outside our door smoking and talking loud until late, the night staff at the desk was annoyed every time we asked her about something, but day staff were very nice and helpful and location is a short walk from historic city center. Resident llama Kiki is very cute. Nice courtyard where they have music in evenings. Overall a run-down hotel, with a lot of inconveniences (although not cheap in general), seems not very well managed and the staff are left to deal with all the issues on their own so they’re frustrated and not very friendly at first
Stayed 3 nights in Dec 2025

10/10 Excellent

Viren

Travelled with family
Liked: Amenities
Breakfast and kiki
Stayed 1 night in Dec 2025

10/10 Excellent

Yoji

Stayed 2 nights in Dec 2025

4/10 Poor

Anita, Sealbeach

Business traveller
Disliked: Cleanliness
Not available
Stayed 1 night in Sep 2025

10/10 Excellent

Austin

Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing time. Rooms are fresh and clean. The hotel is close to everything with San Pedro market being the closest. Staff was extraordinary. Much love to Kiki and Veronica!!! We will stay here again on our next trip to Cusco.
Stayed 7 nights in Nov 2025

10/10 Excellent

Patrick

Stayed 3 nights in Nov 2025

10/10 Excellent

Ashwin, Mercer Island

Stayed 1 night in Dec 2025

10/10 Excellent

Wilfredo

Liked: Cleanliness, amenities, property conditions & facilities
Increíble, de los mejores hoteles que me he hospedado, el personal del hotel es súper amable, súper cordial y atentos. Me quedé encantado, la comida, el hotel en general está súper limpio, excelente. Las habitaciones, increíble, limpio, espacioso, 10 veces más de lo que esperaba, adicional a eso, el check in de bienvenida INCREÍBLE. Si van a Cusco por favor quédense en Unión Cusco Hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Yash, Ridgefield Park

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff were super friendly and available for all our needs. Check-in/check-out was smooth. Breakfast was delicious. Would definitely recommend.
Stayed 2 nights in Dec 2025

10/10 Excellent

Amos

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Truly an amazing place to stay in Cusco. From the people to Kiki the rescue alpaca if you are going to stay anywhere no place is even comes close at this price point.
Stayed 1 night in Dec 2025

6/10 Okay

vidyavathi

Stayed 3 nights in Dec 2025

10/10 Excellent

Jesus Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love this place, all the staff was very friendly, we love KIKI
Stayed 6 nights in Nov 2025

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff clearly demonstrated that they valued us as customers. They also provided assistance above and beyond when we encountered problems with trip to Machu Pichu.
Stayed 1 night in Nov 2025

8/10 Good

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kiki the resident alpaca is so cute I really enjoyed the room. I payed extra for the room to be “ready” but there was no shampoo and the shower was backed up that the water pooled which was not great. It did not meet my expectations unfortunately It did have a blow dryer which was great Otherwise their activities of the day are free of charge for the guests- highly recommend
Stayed 1 night in Nov 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel far exceeded our expectations for our stay. We loved how there were events going on to be immersed into Peruvian culture. We loved the attention to detail, Kiki the alpaca, and all the goodies they gave us. I would highly recommend Union at your next stay. Wish we were there longer!
Stayed 2 nights in Nov 2025