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Holiday Inn Express Hotel & Suites Custer by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Custer by IHG

Property grounds
Exterior
Suite, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, laptop workspace
Free daily buffet breakfast
Suite, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
433 W Mount Rushmore Road, Custer, SD, 57730
  • Place, Rocky Knolls Golf Course
    ‪10 min walk‬
  • Place, 1881 Courthouse Museum
    ‪16 min walk‬
  • Place, Crazy Horse Memorial
    ‪15 min drive‬

Room options

Suite, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (Communications)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mountain View

Suite, 1 Bedroom, Mountain View | Balcony

Suite, 1 Bedroom, Mountain View

  • Mountain view
  • Sleeps 6
  • 2 King Beds

Similar properties

Exterior
Comfort Inn And Suites Custer
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.5 out of 5, Wonderful, 1,002 reviews
Comfort Inn And Suites Custer

About this property

Holiday Inn Express Hotel & Suites Custer by IHG

Hotel with free breakfast, a quick walk to Rocky Knolls Golf Course
Along with an indoor pool, this smoke-free hotel has a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, Access to hot tub and a business centre.
Holiday Inn Express Hotel & Suites Custer by IHG offers 91 air-conditioned accommodations with a safe and free newspapers. This accommodation is furnished with double sofa beds. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

There are 2 hot springs open between 10:00 AM and 8:00 PM.
Our customers tell us they can't get enough of Holiday Inn Express Hotel & Suites Custer by IHG's great location. During your stay, you're just a quick walk from Rocky Knolls Golf Course. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym and helicopter/aeroplane tours
  • Guests have great things to say about the location and the clean guestrooms
  • 9 minutes by foot from Rocky Knolls Golf Course and a 2-minute drive from 1881 Courthouse Museum
Holiday Inn Express Hotel & Suites Custer by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and coworking spaces. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Custer by IHG. Free self parking is available.

This Custer hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 2 hot springs
  • 36-hole adjacent golf course
  • Bicycle tours
  • Gym
  • Helicopter/aeroplane tours
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas
  • Wine tours

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM - 8:00 PM
  • Hot springs water temperature - 23 ºC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in shower
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Portable shower seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Double sofa bed
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 21 October and 12 April.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Hot springs access available from 10:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Custer
Holiday Inn Express Hotel Custer
Holiday Inn Express Hotel Suites Custer

Holiday Inn Express Hotel & Suites Custer by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 675 out of 1001 reviews
Rating 8 - Good. 247 out of 1001 reviews
Rating 6 - Okay. 54 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town and National Parks as well as Crazy Horse.
Stayed 5 nights in Jul 2025

10/10 Excellent

Pete

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lesson learned, request the upper floor.

We’ve stayed here before and prefer the quiet upstairs rooms, our ground floor room off the main lobby this time around was quite noisy.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
There were bandaids left on the floor in pool area that were there all 5 days we were there. There was a lady working in the breakfast area that was extremely rude every single day.
Stayed 5 nights in Jul 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean room, pretty quiet and nice location.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and polite staff
Stayed 2 nights in Jul 2025

6/10 Okay

Kimberlee

Travelled with family
Stayed 2 nights in Jul 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My king size bed was extremely comfortable and the pillows were perfect! The room was clean and everything was in working order. Breakfast was yummy and so very handy. Highly recommend!
Stayed 3 nights in Jul 2025

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and safe.
Stayed 3 nights in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice accommodations.
Stayed 1 night in Jul 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, amenities
Overall, a nice Holiday Inn Express. The room needed to have the paint done as there's chips out of it. The beds were comphy, and the bathroom clean. Breakfast was good.
Stayed 1 night in Jul 2025

6/10 Okay

Elsy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property was close to downtown Custer that had restaurants and shops. Very cute town. The hotel is outdated I read somewhere it was remodeled but not sure how long ago. When we checked in our rooms bathroom was dirty the toilet had a stain had to the front desk and they sent someone. It also seemed that they’re short staffed saw only three people working. The front office desk they only had one person and the phone was non stop ringing. We stayed here because there wasn’t many other options.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bianca

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Marsha

Liked: Cleanliness, property conditions & facilities
We enjoyed how clean our room was. People above were very loud walkers but no fault of hotel
Stayed 3 nights in Jul 2025

8/10 Good

Beth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet clean
Stayed 1 night in May 2025

8/10 Good

Stephanie

Travelled with family
Liked: Amenities
Good stay
Stayed 1 night in Jul 2025

10/10 Excellent

Stormy

Stayed 1 night in Jun 2025

8/10 Good

Christa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was good. Overpriced, but was a good overnight stay overall.
Stayed 1 night in Jun 2025

10/10 Excellent

Gabriella

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay for our trip to Mt Rushmore. Great breakfast.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nicely organized and mostly quiet. Great breakfast could've had either some pancakes or waffles would be cool though. Overall great staff and hotel. Thank you.
Stayed 4 nights in Jun 2025

10/10 Excellent

James

Stayed 5 nights in May 2025

10/10 Excellent

Angella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025