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RiverTown Hoi An Resort & Spa

5.0 star property
VIP Access

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Photo gallery for RiverTown Hoi An Resort & Spa

2 outdoor pools, pool umbrellas, pool loungers
Gym
Family Suite, River View | View from room
Premium bedding, minibar, in-room safe, desk
Balcony

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
47 Thoai Ngoc Hau Street, Cam Pho ward, Hoi An, Quang Nam, 560000
  • Hoi An Night Market
    ‪7 min walk‬
  • Chua Cau
    ‪10 min walk‬
  • Hoi An Market
    ‪17 min walk‬
  • Da Nang (DAD-Da Nang Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Grand Deluxe Twin River & Town View

Grand Deluxe Twin River & Town View | View from room

Grand Deluxe Twin River & Town View

  • 36 sq m
  • River view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Family Duplex, River View

Premium bedding, minibar, in-room safe, desk

Family Duplex, River View

  • 62 sq m
  • River view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Grand Double Room (Pool & River View)

Grand Double Room (Pool & River View) | View from room

Grand Double Room (Pool & River View)

  • 36 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Twin Room (Pool & River View)

Grand Twin Room (Pool & River View) | Premium bedding, minibar, in-room safe, desk

Grand Twin Room (Pool & River View)

  • 36 sq m
  • River view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Connecting Room

View from room

Connecting Room

  • 72 sq m
  • River view
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds

View all photos for Grand Suite, River View

Premium bedding, minibar, in-room safe, desk

Grand Suite, River View

  • 60 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Deluxe Double River & Town View

Grand Deluxe Double River & Town View | Premium bedding, minibar, in-room safe, desk

Grand Deluxe Double River & Town View

  • 36 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Triple Room, River View

Grand Triple Room, River View | View from room

Grand Triple Room, River View

  • 36 sq m
  • River view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Suite, River View

Family Suite, River View | View from room

Family Suite, River View

  • 78 sq m
  • River view
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds

View all photos for Deluxe Double Room, River View

Deluxe Double Room, River View | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, River View

  • 36 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

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About this property

RiverTown Hoi An Resort & Spa

Luxury resort with 2 restaurants and 2 outdoor pools
2 restaurants, 2 outdoor pools and a full-service spa are available at this resort. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and a free beach shuttle. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar.
RiverTown Hoi An Resort & Spa offers 77 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Hoi An resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Lemongrass Spa has 1 treatment room. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of RiverTown Hoi An Resort & Spa's great location. During your stay, you're just a quick walk from Hoi An Night Market. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Vietnamese cuisine with garden views at The Soul Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with aromatherapy, body treatments or hot stone massages at Lemongrass Spa
  • Services include babysitting, a lifeguard on-site and a concierge
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Song Hoai Square and Hoi An Night Market
  • Free beach shuttle service
RiverTown Hoi An Resort & Spa offers its guests a full-service spa, 2 outdoor swimming pools, a fitness centre, and a children's pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a business centre on site. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury RiverTown Hoi An Resort & Spa. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Hoi An resort.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
The Soul Restaurant – This poolside restaurant specialises in Vietnamese cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
The Soul Garden Restauran – On-site fine-dining restaurant. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • The Soul Garden Restauran
  • The Soul Restaurant

Things to do

  • 2 outdoor pools
  • Bicycle storage
  • Children's pool
  • Farming classes
  • Free bicycle rentals
  • Full-service spa
  • Gym

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (82 centimetre wide door)
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 7 floors
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Built in 2016
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at RiverTown Hoi An Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 825000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 825000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hoi River Town Hotel
Life Heritage Hoi An
Life Heritage Hotel Hoi An
Life Resort Hoi
Ann Retreat Resort Spa
Hoi An River Town Hotel
RiverTown Hoi An Resort Spa
Rivertown Hoi An & Spa Hoi An
RiverTown Hoi An Resort & Spa Resort
RiverTown Hoi An Resort & Spa Hoi An
RiverTown Hoi An Resort & Spa Resort Hoi An

RiverTown Hoi An Resort & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 773 out of 999 reviews
Rating 8 - Good. 192 out of 999 reviews
Rating 6 - Okay. 21 out of 999 reviews
Rating 4 - Poor. 8 out of 999 reviews
Rating 2 - Terrible. 5 out of 999 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at RiverTown Hoi An Resort & Spa! From the moment we arrived, the staff was incredibly friendly, professional, and attentive to every detail. Anything we needed, they provided with efficiency and a warm smile. During our stay, my husband unfortunately fell ill, and the team went above and beyond to assist us. They not only recommended a reputable doctor but also called ahead to ensure the clinic was expecting us and arranged a taxi for our convenience. When we returned, the front desk kindly checked in on us and reassured us that they were available for anything we needed. Their genuine care and concern truly stood out. The hotel itself is beautiful and in a prime location. I especially loved the pool area, as they have a dedicated space where children under 12 are not allowed, creating a peaceful and relaxing atmosphere. It was the perfect place to unwind. While this is rated as a 5-star hotel, and the service, staff, and location certainly reflect that, I do feel that some areas of the hotel could use a bit of updating compared to other luxury properties we stayed at in Vietnam. That being said, the level of hospitality we experienced more than made up for it. Overall, I truly appreciate the exceptional service from the entire team at RiverTown Hoi An. Their kindness and dedication made our stay memorable, and I would highly recommend this hotel to anyone visiting Hoi An!
Stayed 3 nights in Feb 2025

10/10 Excellent

angela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location was great since we walked to night market everyday. The ground are beautiful. The staff was amazing with everything we needed.
Stayed 3 nights in Feb 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and property were beautiful. The location was also wonderful. The staff all seemed to know our names all of the time! We had the chance to enjoy the spa which was also phenomenal. The breakfast was particularly amazing - there were options for absolutely every taste and all were delicious. I would stay again and will recommend to others!
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Bathroom badly needs maintenance, will not return!

3 star experience, not 5 stars after coming from a 4 star hotel in Da Nang! The bathroom in the room is in desperate need of maintenance as the shower door doesn’t fully close and water leaks all over the bathroom floor. There was also mildew covering many of the shower tiles and silicone sealant in the shower stall, demonstrating obvious neglect for a hotel built in 2014. The bed was firm but okay and the pillows were nice. The room was quite noisy as you could hear other people in the rooms on either side and above. The food choices were okay for breakfast but it did not meet expectations for a 5 star rating. The gym was also in need of obvious maintenance as one of two ceiling fans and A/C units did not work. The staff were kind and helpful but unfortunately that is not enough for me to consider returning to Rivertown during any future visits to Hoi An. It’s too bad because the location is great!
Stayed 5 nights in Feb 2025

10/10 Excellent

Shakeel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Staff were welcoming, friendly and extremely helpful. I would stay again
Stayed 4 nights in Feb 2025

10/10 Excellent

Eduardo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard mattress
Stayed 2 nights in Feb 2025

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay and perfect service

Everything was just perfect. As soon as you arrive, they make you feel like home. Transportation, day trips, you call it, they manage all of it for you. Service was superb and the hotel restaurant was great too! 100% recommend it
Stayed 2 nights in Jan 2025

10/10 Excellent

Tien

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Customer service and good restaurant
Stayed 2 nights in Feb 2025

10/10 Excellent

Allison

Liked: Cleanliness, property conditions & facilities
Staff was amazing
Stayed 3 nights in Jan 2025

10/10 Excellent

Mazahir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located towards the edge of the old town area the RiverTown Hoi An offers a peaceful location which is just 10 to 15 minutes walk from the main attractions. The room was a little dated in terms of furnishings but the beds were very comfortable and clean. The bathroom could use an upgrade, especially the shower where the seals were worn, causing the floor to become wet each time we showered. Staff were AMAZING. Everyone was genuinely engaged and took care of your needs. I was especially impressed by the breakfast buffet which was stunning. I am vegetarian and the hotel always asked me if I wanted anything else made to order, but the choice was so good this was not needed.
Stayed 5 nights in Jan 2025

10/10 Excellent

Frederick

Stayed 3 nights in Jan 2025

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good service and extremely friendly staffs
Stayed 2 nights in Dec 2024

10/10 Excellent

Maarten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We recently enjoyed over a week-long stay at Rivertown. The staff was friendly, thoughtful, and helpful. The room was comfy, the buffet was delicious and the Spa - specifically the Swedish massage was very relaxing. It was a memorable stay for us.
Stayed 10 nights in Dec 2024

10/10 Excellent

CHI YUN

Stayed 2 nights in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

LUKE

Liked: Cleanliness, staff & service, property conditions & facilities
Great a little off beaten path
Stayed 6 nights in Dec 2024

10/10 Excellent

Jack

Stayed 2 nights in Nov 2024

8/10 Good

Jimmy

Stayed 2 nights in Nov 2024

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice hotel on the river, staff were courteous and friendly.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

MARIA

Stayed 1 night in Nov 2024

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with wonderful staff. Location is perfect. Away from the hustle of the main strip so its a little quieter but close enough to walk. Breakfast buffet was fantastic. They also offer a shuttle to and from the beach which is amazing. The hotel is partnered with a restaurant that offers loungers that faces the beach and ocean which was fantastic. One of my favourite hotels from my trip.
Stayed 3 nights in Nov 2024

8/10 Good

Shahnaz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very kind staff - we really enjoyed our stay and will stay again. Thank You!
Stayed 3 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend

Beautiful, very well located. Very professional
Stayed 2 nights in Nov 2024

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, clean, friendly staff and walking distance to old Hoi An. Breakfast buffet was amazing
Stayed 3 nights in Nov 2024