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Florence Hotel

3.5 star property

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Photo gallery for Florence Hotel

Daily buffet breakfast (VND 100000 per person)
Creator video - submitted by Expedia_travel_pro
Reception
Outdoor dining
Sports facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Nai Nam 8, Hai Chau District, 8, Da Nang, 550000
  • Place, Han River
    ‪5 min walk‬
  • Place, Da Nang Downtown
    ‪8 min walk‬
  • Place, My Khe Beach
    ‪3 min drive‬
  • Airport, Da Nang (DAD-Da Nang Intl.)
    ‪9 min drive‬

Room options

View all photos for Premier Double Room, Balcony

Premier Double Room, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premier Double Room, Balcony

8.0 out of 10
Very good
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, Bathtub, City View

View from room

Deluxe Twin Room, Bathtub, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Double Room, Non Smoking

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Double Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Triple Room, City View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Triple Room, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Classic Studio, 1 King Bed, Balcony

Classic Studio, 1 King Bed, Balcony | In-room dining

Classic Studio, 1 King Bed, Balcony

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite, Balcony, Poolside

Classic Suite, Balcony, Poolside | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Classic Suite, Balcony, Poolside

  • River view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Studio, Balcony, City View

Family Studio, Balcony, City View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Studio, Balcony, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Large Single Beds

View all photos for Studio, Multiple Beds, Balcony

Studio, Multiple Beds, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Studio, Multiple Beds, Balcony

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Queen Bed

View all photos for King Studio With Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

King Studio With Balcony

  • Sleeps 2

View all photos for Triple - Family Room With View - Bathtub

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Triple - Family Room With View - Bathtub

  • Sleeps 3

View all photos for King Suite Pool Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

King Suite Pool Access

  • Sleeps 2

View all photos for City View Twin Room - Bathtub

Egyptian cotton sheets, premium bedding, minibar, in-room safe

City View Twin Room - Bathtub

  • Sleeps 2

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Double Room

  • Sleeps 2

View all photos for Twin Studio Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Twin Studio Balcony

  • Sleeps 3

View all photos for Family Studio Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Studio Balcony

  • Sleeps 4

Premier Double Room With Balcony

  • Sleeps 3

View all photos for Premier Suite Room - Bathtub And Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premier Suite Room - Bathtub And Balcony

  • Sleeps 2

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includes taxes & fees
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About this property

Florence Hotel

A full-service spa, an outdoor pool and a restaurant are available at this hotel. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Change of towels is available on request
Florence Hotel offers 60 accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation has separate dining areas. Beds feature Egyptian cotton sheets and premium bedding. 43-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Florence Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Han River. Features include free WiFi in public areas, free valet parking and a free manager's reception.
  • Free WiFi
  • Free valet parking, self-parking and extended parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a playground
  • Within a 15-minute walk of Han River and Da Nang Downtown
  • Beach shuttle service available for a fee
Florence Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A 24-hour business centre and coworking spaces are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Florence Hotel. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Da Nang hotel.

The hotel hosts a free manager's reception daily.
Florence Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 0 metres
  • Street parking available
  • Beach shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free extended parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: VND 100,000 for adults and VND 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Books
  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • Playground
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Coworking space

Outdoors

  • Beach towels
  • Beach umbrellas
  • In a provincial park
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • 5 steps to reach entrance
  • Assistive listening devices
  • Braille/raised signage
  • Hospital bed
  • Lever door handles
  • Lift (200 centimetre wide door)
  • Roll-in shower (200 centimetre wide)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (50 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (200 centimetre wide)

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar
  • Separate dining area
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Florence Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 300000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 100000 for adults and from VND 100000 for children
  • Rollaway bed fee: VND 300000.0 per day
  • Administrative fee: VND 0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Florence Hotel Hotel
Florence Hotel Da Nang
Florence Hotel Hotel Da Nang

Florence Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 80 out of 121 reviews
Rating 8 - Good. 29 out of 121 reviews
Rating 6 - Okay. 10 out of 121 reviews
Rating 4 - Poor. 1 out of 121 reviews
Rating 2 - Terrible. 1 out of 121 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the staff were very helpful. The room was clean. I liked the round trip to Hoi An that the hotel arranged for me. I had a relaxing massage at their spa. Only thing was the breakfast option. There could have been more. Overall, I enjoyed my stay.
Stayed 4 nights in Dec 2025

10/10 Excellent

Makayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Stayed 4 nights in Nov 2025

8/10 Good

Richelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice breakfast with view
Stayed 1 night in Nov 2025

8/10 Good

brian, Lebanon

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Very nice stay. Just work on bathroom cleanliness otherwise fantastic and great breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly and attentive staff, nice area.
Stayed 7 nights in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my stay was very enjoyable. The staff was very kind. The property clean, they were under a bit of construction, a little bit noisy, but that’s to be expected overall I would stay there again for sure.
Stayed 7 nights in Sep 2025

2/10 Terrible

Tatum

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Upon arrival hotel was not in the condition of the photos. Very old, run down and construction all around surrounding property. The hotel was in poor condition, musky, dirty and smelled like cigarettes with ash trash outside each elevator door. It’s advertised as a non smoking place. After going up to our room, we were so dissatisfied that we checked out and left the property. I had booked a one week stay based on the photos and descriptions of this hotel. They were not cooperative in refunding any part of my stay. Save yourself the trouble and book elsewhere. This place is in poor condition and the staff pretend to be clueless in addressing the issues and customer service. Very disappointment…..
Stayed 7 nights in Sep 2025

10/10 Excellent

Sheree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were welcoming and helpful and communication was easy. The room was clean and the hotel is conveniently located around the corner from Lotte Mart. The only downside to the room is the bath tub is very high and getting out of the shower is a bit of a risk hazard.
Stayed 3 nights in Sep 2025

10/10 Excellent

Melchora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice service and great breakfast

Nice restaurant and phenomenal breakfast! Tough location though, away from everything. Would stay closer to action next time.
Stayed 2 nights in Sep 2025

6/10 Okay

Hong

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good foods
Stayed 4 nights in Aug 2025

8/10 Good

Daniel

Stayed 4 nights in Jul 2025

10/10 Excellent

Edwin Roque

Liked: Cleanliness, amenities, property conditions & facilities
Good and clean
Stayed 1 night in Jun 2025

4/10 Poor

Cameron

Liked: Cleanliness
Disliked: Staff & service, room comfort
Came in around 11pm, staff was asleep, lights off, no AC in lobby or hallways. They couldn’t find my reservation. Got to room and bed was hard as a rock and whole place had a weird smell. Was told there was a cafe / bar on the 8th floor, when I went up around 11am it was just a breakfast place, they said they didn’t have coffee. Staff was nice enough.
Stayed 1 night in Jun 2025

8/10 Good

Luu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok, breakfast wasn’t that great. Front desk is always dark
Stayed 2 nights in Apr 2025

10/10 Excellent

EDMUND, UNION CITY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 4 nights. The room itself is a 4-star room. It is better than some of the 4-star hotel in HCM. It has great AC system that can be adjusted. The shower was great. The lights in the room were easily operated from the bedside. It has a chair and ottoman to relax. Besides the two night stands, it has two tables for makeup or laptop setups. It has a safe in the room but it is not bolted in the cabinet. The room can be better if the balcony is faced to the ferris wheel and dragon bridge. We has a higher floor but the other city view. There is no hair conditioner. The pool was great as I had the pool all by myself. I had to get the beach towels from the lobby instead at the pool. The free breakfast buffet was average and in limited supply. If you go later than 8:30am, it will not refill once the foods are taken. Maybe this triggers the 3.5 star rating. Lots of Korean stay at this hotel and the adjacent Lotte shopping center is tailored to their favorite customers.
Stayed 4 nights in Apr 2025

10/10 Excellent

THOMAS, Riverside

Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great views, great stay. 10/10
Stayed 4 nights in Feb 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem of a hotel

Fantastic hotel, immaculate and luxurious- much better than me, as a budget traveller can usually afford. Friendy staff, wonderfull breakfasts
Stayed 5 nights in Feb 2025

10/10 Excellent

Chee Yong

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel room is spacious with 1 single bed and a queen size bed. The breakfast option are limited by delicious. The reception & breakfast staffs are friendly and accommodating. Just 3 minutes walk to Lotte Mall, make it convenient to get personal care items. There's a cafe (Xi Xi Coffee & Cake) infront of hotel that served good Salt Coffe, Coconut Coffe and Avocado Coconut Smoothie.
Stayed 5 nights in Jan 2025

10/10 Excellent

John Cox

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business And Pleasure in Hai Châu Neighborhood

Most pleasant. Great for business and pleasure. Excellent breakfasts to start the day. Lovely swimming pool and mini gym with bikes and treadmill. Friendly staff took good care of our deliveries.
Stayed 3 nights in Nov 2024

10/10 Excellent

TeddieJo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to Lotte mart. Loved the view of this hotel. Amazing amenities, great breakfast. Beautiful rooms and staff is attentive.
Stayed 3 nights in Nov 2024

10/10 Excellent

TeddieJo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Florence was a lovely stay. The breakfast buffet had variety. Beds and pillows were very comfortable. Lotte mart is right next door for shopping.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nasheka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly.
Stayed 2 nights in Oct 2024