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Comfort Suites The Colony - Plano West

2.5 star property

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Photo gallery for Comfort Suites The Colony - Plano West

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Indoor pool
Free daily on-the-go breakfast
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4796 Memorial Dr, The Colony, TX, 75056
  • Place, Topgolf The Colony
    ‪3 min walk‬
  • Place, The Colony Five Star Complex
    ‪7 min walk‬
  • Place, Grandscape
    ‪13 min walk‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪26 min drive‬

Room options

View all photos for 1 King Bed, Suite, Nonsmoking, Accessible

Desk, blackout curtains, iron/ironing board, free WiFi

1 King Bed, Suite, Nonsmoking, Accessible

7.4 out of 10
Good
(18 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds, Suite, Nonsmoking, Accessible

2 Queen Beds, Suite, Nonsmoking, Accessible | Desk, blackout curtains, iron/ironing board, free WiFi

2 Queen Beds, Suite, Nonsmoking, Accessible

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for SUITE, 1 KING BED NON SMOKING

Desk, blackout curtains, iron/ironing board, free WiFi

SUITE, 1 KING BED NON SMOKING

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for SUITE, 2 QUEEN BEDS. NON SMOKING

SUITE, 2 QUEEN BEDS. NON SMOKING | Desk, blackout curtains, iron/ironing board, free WiFi

SUITE, 2 QUEEN BEDS. NON SMOKING

7.2 out of 10
Good
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Property amenity
Clarion Hotel The Colony - Plano West
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,003 reviews
The price is €72
includes taxes & fees
12 Mar - 13 Mar
Clarion Hotel The Colony - Plano West

About this property

Comfort Suites The Colony - Plano West

This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and dry cleaning are on-site.
Comfort Suites The Colony - Plano West offers 71 accommodations with coffee/tea makers and a hairdryer. 40-inch LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Comfort Suites The Colony - Plano West, you're just a quick walk from Topgolf The Colony. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • 7 minutes by car from Stonebriar Centre Mall and 9 minutes from Ford Center
  • Pets welcome for a fee
Comfort Suites The Colony - Plano West offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and 2 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 540 square feet (49 square metres) and includes conference space. The business-friendly Comfort Suites The Colony - Plano West also features a garden, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This The Colony hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 540 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 1 2026 to December 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 (weight limit: 25 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Stonebriar Mall
Comfort Suites Stonebriar Mall Hotel
Comfort Suites Stonebriar Mall Hotel The Colony
Comfort Suites Stonebriar Mall The Colony
Comfort Suites Colony Plano West Hotel
Comfort Suites Plano West Hotel
Comfort Suites Colony Plano West
Comfort Suites Plano West
Comfort Suites The Colony - Plano West Hotel
Comfort Suites The Colony - Plano West The Colony
Comfort Suites The Colony - Plano West Hotel The Colony

Comfort Suites The Colony - Plano West Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 358 out of 1009 reviews
Rating 8 - Good. 231 out of 1009 reviews
Rating 6 - Okay. 154 out of 1009 reviews
Rating 4 - Poor. 116 out of 1009 reviews
Rating 2 - Terrible. 150 out of 1009 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Rober

Stayed 1 night in Nov 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities
Spacious room.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2025

4/10 Poor

Lesli

Disliked: Cleanliness, staff & service, amenities
Pool and jacuzzi are closed with a sign that states “closed due allegations “ The whole point of renting this hotel was for a relaxing day at the pool and jacuzzi.Clogged toilet, sewage smell in room when we got here The room was dirty, with dirty dishes in the cabinets and the oven. Ice machines were broken. The spare bed had no Linens or pillows and was dirty with red stains Trash in the trash can in kitchen and on the floor from previous guest, black mold under sink And carpet was ripped on threshold of bedroom floor causing a tripping hazard. We had to book and stay another night and were charged over 100.$ I won’t stay here again. It’s gross and it’s unhealthy with the black mold. Overheard another guest raising hell over finding a dead rat in the microwave in his room and black mold. I guess I have that to be thankful for, not finding a dead rat in the microwave’.
Stayed 2 nights in Nov 2025

10/10 Excellent

CARLOS

Liked: Cleanliness, amenities, property conditions & facilities
Courtesy and friendly
Stayed 3 nights in Nov 2025

10/10 Excellent

SAUL OVIDIO

Stayed 1 night in Nov 2025

4/10 Poor

Dawn

Business traveller
Disliked: Cleanliness
Room wasn’t well cleaned and building smelled
Stayed 1 night in Nov 2025

8/10 Good

Richard

Stayed 3 nights in Nov 2025

10/10 Excellent

luis

Stayed 2 nights in Nov 2025

10/10 Excellent

Joe

Stayed 2 nights in Nov 2025

6/10 Okay

Gabriele

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
I had to yell for over 5 minutes to get someone to the front desk to check me in. This was during the day and it looked like I had woken up the front desk associate. Almost all bathroom tiles were missing the grout in between and moved as you walked on them. Door looked like someone tried to break in and the top lock was completely missing. Shower curtain didn’t stay closed as shower rod was bent.
Stayed 2 nights in Nov 2025

6/10 Okay

Phillip

Stayed 1 night in Nov 2025

10/10 Excellent

Angela

Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

6/10 Okay

Sharon Ann, BEN LOMOND

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The room itself was so rundown I tried to find another hotel but everything was booked so had no choice but to stay. It was however, clean. So very thankful for that. Never had my room cleaned and stayed for five days so I brought down my towels to the front desk and they happily gave me more. The body, shampoo and conditioner are in the shower attached to the wall, and they were empty, although I did ask to get refilled, they never were. Breakfast buffet was wonderful! Grateful for that every morning!
Stayed 4 nights in Nov 2025

6/10 Okay

Luke

Stayed 3 nights in Oct 2025

6/10 Okay

Cynthia

Stayed 1 night in Oct 2025

4/10 Poor

Brandon

Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, and clean room.
Stayed 3 nights in Oct 2025

4/10 Poor

Priyadarshini

Disliked: Cleanliness, staff & service, amenities
The carper smells really bad, lot of creepy sounds at night. Never stay here again
Stayed 2 nights in Oct 2025

8/10 Good

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was what I needed
Stayed 3 nights in Oct 2025

8/10 Good

Raymond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was decent.
Stayed 1 night in Oct 2025

10/10 Excellent

Marcus

Stayed 2 nights in Oct 2025

4/10 Poor

Jen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Laquisha

Stayed 1 night in Oct 2025

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