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Holiday Inn Express Frisco Legacy Park Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Frisco Legacy Park Area by IHG

Exterior
Free daily buffet breakfast
Seasonal outdoor pool
Exterior
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
3400 Parkwood Blvd, Frisco, TX, 75034
  • Place, Comerica Center
    ‪10 min walk‬
  • Place, Stonebriar Centre Mall
    ‪13 min walk‬
  • Place, Ford Center
    ‪15 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Wheelchair, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Wheelchair, Access Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Wheelchair, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Wheelchair, Access Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Holiday Inn Express Frisco Legacy Park Area by IHG

Hotel with free parking, near Stonebriar Centre Mall
This smoke-free hotel features a snack bar/deli, a seasonal outdoor pool and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe. Housekeeping is available on request.
Holiday Inn Express Frisco Legacy Park Area by IHG offers 121 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a shower and hairdryers.

This Frisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Frisco Legacy Park Area by IHG. During your stay, you'll be within walking distance of Stonebriar Centre Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and 3 meeting rooms
  • Just a 2-minute drive from Ford Center and a few minutes from Stonebriar Centre Mall
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. A business centre and 3 meeting rooms are available. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Frisco Legacy Park Area by IHG. Free self parking is available.

This Frisco hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Frisco Holiday Inn Express
Holiday Inn Express Frisco
Holiday Inn Express Hotel Frisco
Frisco Holiday Inn
Holiday Inn Frisco (Plano/Stonebriar) Hotel Frisco
Holiday Inn Express Frisco Hotel
Frisco Holiday Inn

Holiday Inn Express Frisco Legacy Park Area by IHG Reviews

Reviews

6.6
Rating 10 - Excellent. 292 out of 1005 reviews
Rating 8 - Good. 184 out of 1005 reviews
Rating 6 - Okay. 167 out of 1005 reviews
Rating 4 - Poor. 159 out of 1005 reviews
Rating 2 - Terrible. 203 out of 1005 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

Reviews

4/10 Poor

KYMBERLY

Disliked: Cleanliness, property conditions & facilities
I recently stayed at the Holiday Inn Express Frisco for a work conference, and unfortunately, my experience was far from satisfactory. Firstly, the parking lot was poorly lit, making it feel unsafe and uninviting. Once inside, I encountered several issues that compounded my disappointment. The hallways, elevators and carpeting were dirty, giving the impression that cleanliness is not a priority here. There was a lingering mildew smell throughout the building, which was quite off-putting. One of the most frustrating aspects of my stay was the lack of hot water in the shower. It was impossible to enjoy even a basic shower, which is unacceptable in any hotel. Additionally, the breakfast served was gross and unappetizing, offering little more than hard bread, watered down coffee, and disappointment to start the day. As for the bedding, I noticed questionable stains that made me feel uneasy about my stay. This, combined with the overall state of disrepair, made it clear that the hotel is in dire need of renovation and a thorough sprucing up. I will not be staying at this hotel again, and I cannot recommend it to others based on my experience. For a few more dollars per night, are plenty of other options in the area that provide a much more welcoming and clean environment.
Stayed 3 nights in Nov 2025

2/10 Terrible

Uffe Bo

Disliked: Cleanliness, amenities
Terrible hotel. Not very clean! TV virtually impossible to turn on and the smallest towels ever.
Stayed 1 night in Nov 2025

8/10 Good

Kathleen, Fairfield

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Prompt to respond to needs.
Stayed 1 night in Nov 2025

8/10 Good

Judy

Travelled with family, Travelled with group
Liked: Room comfort
Checkin was extremely slow. I waited in line for an hour and 15 minutes, I understand there were other large groups that were checking in, it was just really slow.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast was awesome
Stayed 5 nights in Oct 2025

2/10 Terrible

Dan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel near the Cowboys Star. Looks like it was recently opened after been closed. Needs a lot of rehab. They are doing that rehab now but along way to go.
Stayed 1 night in Oct 2025

2/10 Terrible

KAIDAN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

4/10 Poor

Anna

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Not the cleanest , WiFi does not work!
Stayed 4 nights in Oct 2025

6/10 Okay

brittany

Stayed 2 nights in Oct 2025

8/10 Good

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was adequate it was as good as any other Hotel
Stayed 3 nights in Jun 2025

8/10 Good

Michelle

Business traveller
Disliked: Property conditions & facilities
Tv in room did not work. I called front fedk for help but no one answered, so I just unplugged it because i couldn't turn it off as the remotes were not working.
Stayed 1 night in Oct 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The initial room I was assigned had an extremely dirty tub/shower with some weird substance on the tub floor. After reporting it to the front desk, the person on duty quickly assessed the situation and arranged for me to move to a different room, which was clean. The staffer continued to check on me to make sure everything was good with the second room.
Stayed 4 nights in Oct 2025

2/10 Terrible

Amelia

Disliked: Staff & service, amenities, property conditions & facilities
Will never stay at this place again!!!
Stayed 4 nights in Oct 2025

2/10 Terrible

Detricia

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
This hotel requires significant improvements in various aspects. The bathtub was visibly stained with dirt, indicating a lack of cleanliness. While it is evident that the hotel is attempting to modernize, the bathtub should not be in such a state. Holiday Inn maintains a respectable standard, and this hotel falls short of that expectation. In my opinion, it resembles a Motel 6.
Stayed 2 nights in Sep 2025

2/10 Terrible

Kiandria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room wasn’t clean I was told it was a remodel room. Still had paint on the tub. The floor was dusty the tv and ac kept going in and out
Stayed 1 night in Sep 2025

6/10 Okay

Yiu Fai

Disliked: Property conditions & facilities
I booked based on he IHA group since I have stayed at their hotels before and it normally don’t have a high expectation but i was a bit disappointed this time. First, i checked in late at night. The lighting in the lobby was horrible with with really harsh white lumens and apparently they are doing a renovation which I was not discolored at the website! They have drop cloths covering some walls and.down temperature furniture… I was shocked and kept asking myself if I was the right hotel!!! The Conceige came when I rang the bell ( is this a motel? and there was no one at the counter.
Stayed 2 nights in Sep 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Service and accommodations were fine, but major complaint was that there was a lot of noise in the hallway with doors slamming, screams, and the noise carried on into late night. Also, tv was complicated to turn on, with having to use two remotes and figure out which tv settings ti get a signal. Front desk clerk apologized and said they are in process of changing over the cable and app features for streaming services. Maybe that issue will be solved soon. As for noise at night, perhaps it was just the other guests being loud, but it seemed extraordinarily loud outside the door to my room during my stay.
Stayed 2 nights in Sep 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Dogs in the room next door woke me up at 1 AM and barked off and on ubtil 2 AM. Suggest they cahange their pet policy.. Otherwise, this was as pleasant as the last times i stayed there. Staff was very apologetic.
Stayed 1 night in Sep 2025

4/10 Poor

April

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Someone was in our unit at check in
Stayed 1 night in Sep 2025

10/10 Excellent

Stéphen

Stayed 3 nights in Sep 2025

8/10 Good

Jenny

Stayed 4 nights in Sep 2025

6/10 Okay

Maricelda, Idalou

Mini fridge not cold. Tub stopper Broke. Tv didn’t work.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Arunkumar

Stayed 3 nights in Sep 2025

4/10 Poor

Yazanel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be coming back

Came from out of town for a doctor’s visit. The room was humid first time walking in. The TV stop working a few hours after checking in. Tried to call down to the desk and the phone didn’t work and yes I did check that it was plugged in. Next morning, went to take a shower and the there was very little water flow from either faucet. Informed the desk person when checking out and they couldn’t or maybe wouldn’t offer any discount.
Stayed 1 night in Aug 2025

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