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Holiday Inn Express & Suites Plano East - Richardson by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Plano East - Richardson by IHG

Exterior
Property amenity
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2001 E President George Bush Hwy, Plano, TX, 75074
  • Place, CityLine
    ‪20 min walk‬
  • Place, Interurban Railway Museum
    ‪3 min drive‬
  • Place, ArtCentre of Plano
    ‪4 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(73 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(57 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communications Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 2 Single Beds, Accessible (Communications Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Single Beds, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Single Beds

Similar properties

Exterior
Holiday Inn Express & Suites Dallas – Plano North by IHG
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.6 out of 5, Wonderful, 1,012 reviews
The price is €62
includes taxes & fees
25 Jan - 26 Jan
Holiday Inn Express & Suites Dallas – Plano North by IHG

About this property

Holiday Inn Express & Suites Plano East - Richardson by IHG

Suburban hotel with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Holiday Inn Express & Suites Plano East - Richardson by IHG offers 122 accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Plano hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Holiday Inn Express & Suites Plano East - Richardson by IHG gets good marks from our customers. During your stay, you'll be within walking distance of CityLine. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from University of Texas at Dallas and 8 minutes from Plano Convention Center
Holiday Inn Express & Suites Plano East - Richardson by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Plano East - Richardson by IHG. Free self parking is available.

This Plano hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Plano East Hotel
Holiday Inn Express Plano East
Inn Express Plano East
Holiday Inn Express Suites Plano East
Holiday Inn Express Suites Plano East Richardson
Holiday Inn Express Suites Plano East Richardson by IHG
Holiday Inn Express Suites Plano East Richardson an IHG Hotel

Holiday Inn Express & Suites Plano East - Richardson by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 651 out of 1000 reviews
Rating 8 - Good. 205 out of 1000 reviews
Rating 6 - Okay. 63 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Rebecca

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Hatice

Travelled with family, Travelled with family and small children
Liked: Amenities
The hotel was clean and well-maintained, but there was a strong, unpleasant odor in the rooms that made our stay a bit uncomfortable. It would be great if this issue could be addressed, as everything else was very nice.
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clear
Stayed 1 night in Oct 2025

10/10 Excellent

alma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Everette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

SHURMAINE MAY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Staff were nice and helpful. Breakfast had a good variety and taste good. They have coffee in the lobby anytime. Easy access to main roads and highways. We enjoyed our stay.
Stayed 4 nights in Oct 2025

2/10 Terrible

Aimal

Travelled with family
Stayed 5 nights in Oct 2025

8/10 Good

Arjun

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

JULIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

EnGadi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, and soft comfy beds. Plenty of towels. Great breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It was nice didn't stay for breakfast let early the bed was hard to sleep on
Stayed 1 night in Oct 2025

8/10 Good

Brie

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

8/10 Good

Armand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Maleaha

Stayed 1 night in Sep 2025

10/10 Excellent

Jazmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just overall an amazing stay!
Stayed 3 nights in Sep 2025

8/10 Good

Donglim

Stayed 4 nights in Sep 2025

10/10 Excellent

Erendira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 1 night in Sep 2025

2/10 Terrible

Michael

Stayed 1 night in Sep 2025

8/10 Good

Sumeet

Stayed 9 nights in Sep 2025

10/10 Excellent

Nadia

Stayed 1 night in Aug 2025

6/10 Okay

Wendy

Business traveller
Liked: Staff & service
There are finger prints on the elevator doors; dust on light fixtures in the room. They need to do a better cleaning job.
Stayed 2 nights in Sep 2025

10/10 Excellent

Adan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, property conditions & facilities
No hot water for two of the three nights we were there. Pool was shut down by the city (i picked this hotel because of the pool and ive had wonderful experiences with ihg before). No management on site. Manager did end up calling me from home, she was out sick. Engineer was out sick also. Ended up telling me hot water was fixed. I came back at 9 pm after being gone since 8am that morning to find that nothing was fixed. Still no hot water. Took manager to my room the next morning to personally show her that there was no hot water. It ended up being fixed that night when i returned, but i checked out at 3am the next morning. All i was offered was 25% off of my first night. No other compensation for having to take cold showers for two mornings. I will not be staying at an ihg hotel anymore. Rooms next to mines was propped open for my entire stay because pool have overflowed and leaked into that room and it needed to dry out. My room smelled like stale chlorine every time we entered. Terrible experience.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent and affordable! Our room was spacious and comfortable. The breakfast was the best one we’ve ever had at a hotel. There were many choices of high quality food. The staff was friendly and helpful. We will definitely be staying again if we’re back in the Dallas area.
Stayed 1 night in Sep 2025

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