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MainStay Suites Lancaster Dallas South

2.5 star property

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Photo gallery for MainStay Suites Lancaster Dallas South

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub) | Pillow-top beds, desk, iron/ironing board, free WiFi
Lobby
Suite, Multiple Beds, Non Smoking | Pillow-top beds, desk, iron/ironing board, free WiFi
Exterior
Outdoor pool, pool loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Breakfast included
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

View in a map
3508 N I35-E, Building B, Lancaster, TX, 75134
  • Place, Dallas Zoo
    ‪7 min drive‬
  • Place, Kay Bailey Hutchison Convention Center
    ‪11 min drive‬
  • Place, American Airlines Center
    ‪12 min drive‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency) | Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing Accessible)

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Accessible Tub)

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking (Accessible Tub)

7.0 out of 10
Good
(2 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Hearing Accessible)

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking (Hearing Accessible)

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

MainStay Suites Lancaster Dallas South

Hotel in Lancaster with free breakfast and 24-hour front desk
This smoke-free hotel features an outdoor pool, a snack bar/deli and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk. Weekly housekeeping is available.
MainStay Suites Lancaster Dallas South offers 80 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes sofa beds. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Guests aged under 18 years old are not allowed in the swimming pool.

During your stay at MainStay Suites Lancaster Dallas South, you'll be close to Grimes Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • 13 minutes by car from Kay Bailey Hutchison Convention Center and 15 minutes from American Airlines Center
There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. The business-friendly MainStay Suites Lancaster Dallas South also features an outdoor pool, a picnic area, and coffee/tea in common area. Self parking is free.

This Lancaster hotel is smoke free.

Guests are served a free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

MainStay Suites Lancaster Dallas South Hotel
MainStay Suites Dallas South Hotel
MainStay Suites Dallas South
MainStay Suites Lancaster Dallas South Hotel
MainStay Suites Lancaster Dallas South Lancaster
MainStay Suites Lancaster Dallas South Hotel Lancaster

MainStay Suites Lancaster Dallas South Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 109 out of 222 reviews
Rating 8 - Good. 36 out of 222 reviews
Rating 6 - Okay. 36 out of 222 reviews
Rating 4 - Poor. 18 out of 222 reviews
Rating 2 - Terrible. 23 out of 222 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Clark

Stayed 1 night in Jul 2025

8/10 Good

Rogers

Stayed 4 nights in Jul 2025

10/10 Excellent

Erika

Travelled with family
Liked: Amenities
Good
Stayed 1 night in Jul 2025

6/10 Okay

Josephine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Jbrittany

Liked: Property conditions & facilities
It was a decent experience. Not too bad, we did find it to be a bit dirty. The breakfast was good.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jovan

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant
Stayed 2 nights in Jul 2025

6/10 Okay

Taylor

.
Stayed 2 nights in Jul 2025

8/10 Good

Carmen

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Nora

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best place to stay for tournaments with kids. Aleays an easy check in and check out. Breakfast is pretty good. We have alreasy stayed at this location twice and will be staying again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Vernice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mary

Liked: Property conditions & facilities

The MainSuite was Sweet to me

I went to relax and it was just what I needed. The service was very accommodating. The other people that were in the hotel at the same time seemed to enjoy themselves as well. I am sure I will go back again.
Stayed 1 night in Jul 2025

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities
Booked room for 5 people for 7 nights. Had trouble getting extra towels, room only had 2 towels at check in. Eventually just skipped front desk and asked cleaning lady. Other than that our room was always clean good size refrigerator, stove was tiny.
Stayed 5 nights in Jun 2025

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, property conditions & facilities
I really like the pool
Stayed 2 nights in Jun 2025

10/10 Excellent

Kenneth, Spencer

Stayed 3 nights in Jun 2025

2/10 Terrible

Jamila

Stayed 3 nights in May 2025

6/10 Okay

Lynda

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was very nice and the beds were comfortable. It was clean. We had trouble with communication with the staff and getting additional towels for the room. There were four of us in the room and the room was only furnished with 2 sets of towels. (We had to take towels from the fitness room in the end, because they never gave us any). The room also had a sleeper sofa in it, that we planned to use for one of our children. We were only given one sheet for the bed and no blanket. If I had known that this was a policy of the hotel, I would have brought my own bedding for it.
Stayed 1 night in Jun 2025

4/10 Poor

Takiranesha

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
furniture could use some cleaning. room service was terrible had to ask for towels and each time there was either none available or housekeeping wasn’t around. speaking of there was no housekeeping so we had to sit the garbage outside in order for it to get picked up. on a good note, breakfast was consistent
Stayed 4 nights in May 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms was ready on-time employees very friendly
Stayed 4 nights in May 2025

8/10 Good

Hannah

Business traveller
Liked: Cleanliness, staff & service, amenities
For the price, it was a decent stay. It's only an 8-10 minute drive up the road from all your food and shopping needs. Right off the interstate made it easy access, but it also means you will have the noise from traffic non-stop. I felt very safe. Lots of security cameras. The AC in my room worked very well, which was a blessing because the weekend I stayed there was extremely humid and warm. The office chair was missing from my desk for some reason, but I made do using the coffee table to do my work at. The bed was extremely comfortable and the room was very spacious for just a standard room. The full kitchenette was a bonus. My only criticism is housekeeping needs to scrub some of the walls (there was residue from past occupants possibly spilling drinks or splashing while cooking) and the tv remote was sticky/oily.
Stayed 3 nights in May 2025

10/10 Excellent

Nora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and exactly what we needed.
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025

2/10 Terrible

Stephanie

Travelled with family and small children, Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible stay. Stayed in 2 suite rooms attached. Did not have enough towels we’re unable to get more unless brought what was dirty down and when did was told they were out. Couldn’t get more pillows, was given a torn up blanket, had to get it replaced. The sofa beds are totally worn out and extremely dirty. Found a big roach in one room and an insect that looked like a bed bug. The pool was filthy the rugs felt icky. Just the worst stay ever. The employee from that night was totally rude. Will never stay their again. Was not worth the price paid.
Stayed 1 night in May 2025

10/10 Excellent

Mccartney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025