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Quality Inn & Suites Garland - East Dallas

2.5 star property

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Photo gallery for Quality Inn & Suites Garland - East Dallas

Pillow-top beds, desk, laptop workspace, blackout curtains
Lobby
Exterior
Business centre
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1635 I-30 East at Bass Pro Drive, Garland, TX, 75043
  • Place, Lake Ray Hubbard
    ‪1 min walk‬
  • Place, Kay Bailey Hutchison Convention Center
    ‪19 min drive‬
  • Place, American Airlines Center
    ‪21 min drive‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Smoking

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Smoking

Room, 2 Double Beds, Accessible, Smoking | Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Accessible, Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Smoking

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking

Suite, 1 King Bed, Smoking | Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Quality Inn & Suites Garland - East Dallas

Lakefront hotel with free breakfast and seasonal outdoor pool
Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Quality Inn & Suites Garland - East Dallas offers 45 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Garland - East Dallas. During your stay, you're just a quick walk from Lake Ray Hubbard. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, a computer and laundry facilities
  • Steps from Lake Ray Hubbard and a 4-minute drive from Sapphire Bay Marina
  • Pets welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites Garland - East Dallas. Self parking is free. A complete renovation of Quality Inn & Suites Garland - East Dallas was completed in March 2022.

Smoking is allowed in designated areas at this Garland hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Renovated entire property - March 2022
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 9 AM to 9 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Lakeview
Best Western Lakeview Garland
Best Western Lakeview Inn
Best Western Lakeview Inn Garland
Lakeview Best Western
Quality Inn Garland East Dallas
Quality Garland East Dallas
Quality Inn Suites Garland East Dallas
Quality Inn & Suites Garland - East Dallas Hotel
Quality Inn & Suites Garland - East Dallas Garland
Quality Inn & Suites Garland - East Dallas Hotel Garland

Quality Inn & Suites Garland - East Dallas Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 283 out of 820 reviews
Rating 8 - Good. 249 out of 820 reviews
Rating 6 - Okay. 106 out of 820 reviews
Rating 4 - Poor. 79 out of 820 reviews
Rating 2 - Terrible. 103 out of 820 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort
Only setback was the toilet didn’t work well. But I only found this out on my way out. Everything else was excellent.
Stayed 1 night in Oct 2025

4/10 Poor

Amy

Liked: Cleanliness, property conditions & facilities
First, I didn't especially appreciate having to give an unexpected $100 deposit at check in. Especially since I wouldn't give 20 bucks for everything in that room combined. They had to inspect the room at check out for you to get it back. Certainly makes the guest question the type of clientele they expect there. Not a real secure feeling. Also there was really loud music coming from somewhere nearby. Not sure if at the hotel or over at the adjoining apartments...I just know there was a rhythmic bass thump all.night.long. We won't be staying here again. I should have been suspicious that the rate was $30 lower than anything else I saw. Guess you get what you pay for.
Stayed 1 night in Oct 2025

10/10 Excellent

Demarcus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Oct 2025

4/10 Poor

Maryjane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The lake view was nice but it felt a
Stayed 3 nights in Oct 2025

8/10 Good

gabrielle

Travelled with family, Travelled with pets
Liked: Staff & service
This property is doing renovations. The rooms we were in were recently and tastefully renovated. The building was recently painted. The parking lot and landscaping will rrequire some attention. We liked this place and would return again.
Stayed 1 night in Oct 2025

2/10 Terrible

Crystal, amarillo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived late check in go to the room it hasnt been cleaned from the previous night. Refused to give me another room. Would only make the bed. Crack heads in the parking lot.
Stayed 1 night in Oct 2025

2/10 Terrible

Alex

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First, the check in took an hour bc they had not received reservation from Expedia, the room was terrible and the tv didn’t even work and the guy on staff just smiled and let us know it would be fixed AFTER we were gone. Absolutely the WORST experience!!!
Stayed 1 night in Oct 2025

2/10 Terrible

Duncan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service and NOT clean and had cockroaches in my room. No towels in the bathroom, front desk doesn’t answer customer service calls. Breakfast was toast and waffles. I can’t believe this place is open! I definitely DO NOT recommend this place!!!
Stayed 1 night in Sep 2025

2/10 Terrible

Abdul

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Quality Suites Inn in Dallas, and unfortunately, my experience did not meet expectations. The property had a persistent smoke odor, and there were frequent smells of marijuana throughout the building, which made the atmosphere uncomfortable. In addition, I noticed a strong mold odor, which raised concerns about cleanliness and air quality. For the price being charged, the stay did not offer good value. The environment is not suitable for families or children, as it does not feel clean, safe, or welcoming. I would recommend management address these issues to improve both the quality and guest experience.
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice night clerk lady!
Stayed 1 night in Sep 2025

6/10 Okay

Maria

Travelled with partner
Disliked: Amenities, property conditions & facilities
The cleaning could be a little better and get rid of the carpets please!
Stayed 2 nights in Jun 2025

2/10 Terrible

Emma

Stayed 1 night in Aug 2025

10/10 Excellent

Bobbi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great! The facility is nice!
Stayed 2 nights in Sep 2025

10/10 Excellent

Abdiel

Stayed 1 night in Sep 2025

8/10 Good

Ravalon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ahmad

Stayed 1 night in Sep 2025

6/10 Okay

Margo

Disliked: Room comfort

Hot, Hard & Loud

Depending on what direction you come from, it isn’t super convenient to get into the parking lot. At check-in, the staff was very friendly but the card machine was difficult. Our room was on the back of the building, on the top floor. For some reason there are two office desk chairs beside the stairs. (Strange lawn chairs) The room appeared clean. The bed was kind of hard. The AC would freeze you out when it was on, and you would sweat to death when it cut off. It was difficult to regulate no matter how you put the settings. The hotel is right beside apartments so when the partiers arrive home at 2-3am with their radio thumping, you will hear it. And just as that noise dies down, the roar from the interstate starts up, and around 6am you get to sprinkle in some car honking. Not even my Lunesta could combat all the noise.
Stayed 1 night in Sep 2025

10/10 Excellent

Esmeralda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

2/10 Terrible

Raul

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room smell like smoke cigarette smoke
Stayed 1 night in Aug 2025

4/10 Poor

Lino

Travelled with family
Disliked: Cleanliness, property conditions & facilities
AC unit was leaking inside the room and the carpet was all wet, shower leaking at bottom tub faucet, there is no sink or mirror on the bathroom. I definitely not recommend
Stayed 2 nights in Aug 2025

6/10 Okay

Michael

Travelled with family
Liked: Staff & service, amenities
Nice people.. hard to get to + ton of traffic noise.
Stayed 2 nights in Aug 2025

2/10 Terrible

Jyothi

Stayed 1 night in Aug 2025

4/10 Poor

Madeline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2025

4/10 Poor

Candace

Stayed 1 night in Aug 2025

6/10 Okay

Jason

Business traveller
Liked: Cleanliness, property conditions & facilities
One thing I didn't like. As I tried to get a room this morning early. And the guy behind the calendar literally told me yes I have a room but you have to be out at 11:00 a.m. the same morning. I got there at 7:00 a.m. but I have to be out at 11:00 a.m. . So I said no way. Up until this point it's been a great hotel. Except for that ignorance that I encountered this morning.
Stayed 1 night in Aug 2025

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