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Quality Inn & Suites Garland - East Dallas

2.5 star property

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Photo gallery for Quality Inn & Suites Garland - East Dallas

Exterior
Lobby
Coffee service
Seasonal outdoor pool
Pillow-top beds, desk, laptop workspace, blackout curtains

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

View in a map
1635 I-30 East at Bass Pro Drive, Garland, TX, 75043
  • Lake Ray Hubbard
    ‪1 min walk‬
  • The Harbor Rockwall Mall
    ‪6 min drive‬
  • Garland Convention & Reception Center
    ‪9 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Smoking

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Smoking

Suite, 1 King Bed, Smoking | Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(23 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(17 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Smoking

Room, 2 Double Beds, Accessible, Smoking | Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Accessible, Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Quality Inn & Suites Garland - East Dallas

Lakefront hotel with free breakfast and seasonal outdoor pool
Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Quality Inn & Suites Garland - East Dallas offers 45 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Garland - East Dallas. During your stay, you're just a quick walk from Lake Ray Hubbard. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, a computer and laundry facilities
  • Steps from Lake Ray Hubbard and a 4-minute drive from Sapphire Bay Marina
  • Pets welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites Garland - East Dallas. Self parking is free. A complete renovation of Quality Inn & Suites Garland - East Dallas was completed in March 2022.

Smoking is allowed in designated areas at this Garland hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Renovated entire property - March 2022
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Service fee: USD 1.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 9 AM to 9 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Lakeview
Best Western Lakeview Garland
Best Western Lakeview Inn
Best Western Lakeview Inn Garland
Lakeview Best Western
Quality Inn Garland East Dallas
Quality Garland East Dallas
Quality Inn Suites Garland East Dallas
Quality Inn & Suites Garland - East Dallas Hotel
Quality Inn & Suites Garland - East Dallas Garland
Quality Inn & Suites Garland - East Dallas Hotel Garland

Quality Inn & Suites Garland - East Dallas Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 268 out of 783 reviews
Rating 8 - Good. 243 out of 783 reviews
Rating 6 - Okay. 104 out of 783 reviews
Rating 4 - Poor. 76 out of 783 reviews
Rating 2 - Terrible. 92 out of 783 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Adele

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was smelling bad, empty soap dispenser, and dirty towels. Worst hotel stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Corliss

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very convenient to my family’s Home , easy to travel back a forth daily, staff was very friendly and helpful.
Stayed 6 nights in May 2025

10/10 Excellent

Charity

Stayed 1 night in May 2025

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Staff at front desk were very helpful and friendly. The room was so clean it’s unbelievable but it was, really glad I’ve got it.
Stayed 1 night in May 2025

8/10 Good

Ali

Stayed 1 night in May 2025

8/10 Good

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay

Okay
Stayed 1 night in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet and comfortable for my stay. Clean & close to the lake.
Stayed 1 night in May 2025

2/10 Terrible

TOM

Business traveller

Why did you book a room at a closed property?

The hotel was closed and under construction???
Stayed 1 night in May 2025

6/10 Okay

Stanley

Business traveller
Disliked: Amenities
property is off the hwy so it's noisy
Stayed 3 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

candiss

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was vwey welcoming cleaning service was great only thing neighbors were loud but that can happen anywhere
Stayed 5 nights in May 2025

10/10 Excellent

paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tim

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Front Desk Staff was amazingly welcoming and courteous and went above and beyond our entire stay! The rooms were clean and well kept. I highly recommend this Hotel! The overall experience was better than some 5 Star Properties I have stayed at!
Stayed 2 nights in May 2025

6/10 Okay

Victor

Stayed 2 nights in May 2025

2/10 Terrible

Patty

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

William

Stayed 1 night in May 2025

6/10 Okay

Cherly

Travelled with group
Disliked: Staff & service
Stayed 1 night in May 2025

2/10 Terrible

Rene, Richmond

Disliked: Cleanliness, staff & service, property conditions & facilities
20 años quedándome en hoteles este es el peor servicio que e recibido
Stayed 4 nights in Apr 2025

10/10 Excellent

Desiree

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Madison

Liked: Cleanliness, room comfort
Disliked: Staff & service
Everything was decent, aside from the guy at the front desk. I was trying to ask where the ice machine was and the guy was pretty rude and seemed very irritated that I was asking. It definitely seemed as though I was an inconvenience to him and whatever he was doing. He was very dismissive and started to get irritated with his coworker that was behind the front desk with him. Not the greatest customer service.
Stayed 3 nights in May 2025

8/10 Good

Paul, KEMAH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to spend the night.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nonyelum

Stayed 1 night in Mar 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Apr 2025

2/10 Terrible

Chris

Disliked: Amenities
Too expensive of a deposit.
Stayed 1 night in Apr 2025

10/10 Excellent

Marquice

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay
Stayed 7 nights in Mar 2025