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Sheraton McKinney Hotel

3.5 star property

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Photo gallery for Sheraton McKinney Hotel

Lobby
Exterior
Hypo-allergenic bedding, down duvets, in-room safe, desk
View from property
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Laundry
  • Room service

Explore the area

View in a map
1900 Gateway Boulevard, McKinney, TX, 75070
  • Place, Medical City McKinney
    ‪8 min walk‬
  • Place, Allen Premium Outlets
    ‪3 min drive‬
  • Place, Allen Event Center
    ‪5 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪39 min drive‬

Room options

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds (Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Club Room, 2 Double Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Club Room, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Hypo-allergenic bedding, down duvets, in-room safe, desk

Junior Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Club Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed

9.6 out of 10
Exceptional
(59 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds

9.4 out of 10
Exceptional
(28 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Club Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Sheraton McKinney Hotel

Pet-friendly hotel connected to the convention centre in McKinney with free parking
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Sheraton McKinney Hotel offers 187 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature down duvets. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sheraton McKinney Hotel. During your stay, you'll be connected to the convention centre and within walking distance of Medical City McKinney. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 13 minutes by car from Stonebriar Centre Mall and 15 minutes from The Shops at Legacy
  • Free local-area shuttle service
  • Dogs welcome for a fee
Sheraton McKinney Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. Event space at this hotel measures 7632 square feet (709 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Sheraton McKinney Hotel. A free area shuttle within 5 mi is available. Free self parking is available.

This 3.5-star McKinney hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11 AM.
Sweetwater Bar and Grill – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 October to 28 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00
  • Destination fee: USD 0.53 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 15 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in September.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton McKinney Hotel
Sheraton McKinney
Sheraton McKinney Hotel Hotel
Sheraton McKinney Hotel McKinney
Sheraton McKinney Hotel Hotel McKinney

Sheraton McKinney Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 697 out of 1006 reviews
Rating 8 - Good. 176 out of 1006 reviews
Rating 6 - Okay. 59 out of 1006 reviews
Rating 4 - Poor. 30 out of 1006 reviews
Rating 2 - Terrible. 44 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Stayed 3 nights in Jun 2025

10/10 Excellent

DANIELA

Liked: Cleanliness, staff & service, property conditions & facilities
Great staffing/customer service and very clean. Convenient located close to downtown McKinney and close to shopping and dining.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cara

Stayed 2 nights in Jun 2025

10/10 Excellent

Megan

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mosty fine.

Overall nice hotel. Pool is tiny and laundry is overpriced.
Stayed 5 nights in Jun 2025

10/10 Excellent

Hamid

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Howard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only issue was the shower had a slow drain.
Stayed 4 nights in Jun 2025

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, environment was friendly. Breakfast was sub par and cold. Otherwise great visit.
Stayed 1 night in Jun 2025

10/10 Excellent

Travis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Willem

Liked: Cleanliness, amenities, property conditions & facilities
Really great staff!
Stayed 2 nights in Jun 2025

10/10 Excellent

Regan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and well kept
Stayed 1 night in Jun 2025

6/10 Okay

Dannis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We called the hotel at 9:30 am and were told that early check-in at 12:00 was approved by Jennie. When we arrived to check in at 12:30, we were told by Michael that we could not check in early. He further stated that since we made our reservation through a 3d party (Expedia) that we could not get priority. We then found Jennie and she stated that the room had been ready, but found the room had been given to someone else. The only two people at the desk were Michael and Jennie. Michael then stated that he would call when the room was ready. We left and after not received a phone call, we called at 2:15 and the room was ready. Jennie was very nice, but Michael was a jerk!
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kasey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing missing was a charging station for electric cars.
Stayed 3 nights in May 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff was very helpful when we wanted to extend our stay.
Stayed 4 nights in Jun 2025

6/10 Okay

Verified traveller

It’s just a average hotel

Out dated . Went to buy coffee employees didn’t know how to use new coffee machine. Which we had to pay for it. Didn’t offer complimentary coffee like other Marriot hotels that we been to .
Stayed 2 nights in May 2025

10/10 Excellent

Don

Stayed 4 nights in May 2025

10/10 Excellent

Calvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in May 2025

10/10 Excellent

Jaye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and very close to our wedding venue!!! Close to retail and restaurants!!
Stayed 2 nights in May 2025

10/10 Excellent

Sherifdeen

Liked: Cleanliness, amenities, property conditions & facilities
Nice place. We enjoyed ourselves to the fullest
Stayed 1 night in Jun 2025

4/10 Poor

Lauren

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
They did not want to honor my breakfast i bought through the app. They were very rude amd condescending, even after showing my booking. KP specifically was rude to me. After that employee said he would do his best to have it figured out. I checked with a second employee later in the day who said it was taken care of - when xhexk out morning comes and i have been charged by the hotel for the breakfast again. The same person that i verified with was working so i went to him and him and the other employee working couldnt figure out how to refund. He then, without saying anything, just started to help the person behind me. When he finished with them he came back to me and eventually figured it out. Very rude staff. The food/view/beds/rooms were great. Pool was very dirty. Overall rude interactions.
Stayed 2 nights in May 2025

10/10 Excellent

OBINNA

Stayed 1 night in May 2025

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel, staff is amazing. Hotel and rooms are clean and very nice.
Stayed 2 nights in Apr 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in May 2025

8/10 Good

Adela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025