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TRU By Hilton Allen Dallas

2.5 star property

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Photo gallery for TRU By Hilton Allen Dallas

Lobby
Room, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Point of interest
Games room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Parking included

Explore the area

View in a map
1553 N Central Expressway, Allen, TX, 75013
  • Place, Texas Health Presbyterian Hospital Allen
    ‪8 min walk‬
  • Place, Allen Premium Outlets
    ‪17 min walk‬
  • Place, Allen Event Center
    ‪2 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed

9.4 out of 10
Exceptional
(90 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(37 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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La Quinta Inn & Suites by Wyndham Allen at The Village

About this property

TRU By Hilton Allen Dallas

Hotel with free breakfast, near Allen Premium Outlets
Along with an outdoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a 24-hour front desk and a front desk safe are on-site. Housekeeping is available on request.
TRU By Hilton Allen Dallas offers 95 air-conditioned accommodations with iPod docking stations and a hairdryer. 55-inch flat-screen televisions come with premium digital channels and Netflix.

This Allen hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at TRU By Hilton Allen Dallas. During your stay, you're just a quick walk from Texas Health Presbyterian Hospital Allen. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a car charging station
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Eagle Stadium and a few minutes from Watters Creek at Montgomery Farm
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
TRU By Hilton Allen Dallas offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. There's an onsite business centre. Free breakfast is available daily. The business-friendly TRU By Hilton Allen Dallas also features coffee/tea in common area, complimentary supervised childcare, and a front desk safe. Self parking is free.

This Allen hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Free supervised activities for children
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • IPod dock
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 165 lb per pet)
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 1.00 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU By Hilton Allen Dallas Hotel
TRU By Hilton Allen Dallas Allen
TRU By Hilton Allen Dallas Hotel Allen

TRU By Hilton Allen Dallas Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 617 out of 851 reviews
Rating 8 - Good. 141 out of 851 reviews
Rating 6 - Okay. 49 out of 851 reviews
Rating 4 - Poor. 24 out of 851 reviews
Rating 2 - Terrible. 20 out of 851 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful comfortable, spacious lobby. Coffee and tea 24/7. Good breakfast with automatic pancake ma maker. Friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Ahmed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tranae

Stayed 1 night in Aug 2025

8/10 Good

Kimberly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for a night.

My husband and I stayed here as a quick over night stay before catching a plane the following day. It was comfortable but the room was a little smaller than anticipated. The breakfast was good for what was there and gave us a quick bite before catching a flight that morning.
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Stayed 1 night in Aug 2025

10/10 Excellent

Viktoriia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Property! Very clean! Convenient, wonderful staff! Will come back!
Stayed 1 night in Aug 2025

10/10 Excellent

Collin

Stayed 2 nights in Aug 2025

6/10 Okay

Arsalan

Liked: Cleanliness
NA
Stayed 2 nights in Jul 2025

8/10 Good

Jacob

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall. I like the vibe of the hotel. I wish more vegetarian items were offered on breakfast.
Stayed 2 nights in Aug 2025

6/10 Okay

Tressia

Travelled with family
Liked: Staff & service, amenities
Rooms are small Could not control the air conditioner. It was either freezing or too hot. Set the thermostat at 72 and the room temp got to 85. Set it back to 68 and temp remained there.
Stayed 2 nights in Jul 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Jul 2025

10/10 Excellent

Venkata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except for the fact that it's a little too close to the freeway, and you can hear the traffic noise all night, the hotel is great! Affordable rates, excellent condition, and a lovely lobby area.
Stayed 1 night in Aug 2025

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

We had a very quick turn & burn trip and needed a hotel near Dallas to stay in on the way home. This one had superb ratings so we chose to stay here. We were not disappointed.
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Stayed 2 nights in Jul 2025

10/10 Excellent

Mercedita

Stayed 2 nights in Jul 2025

10/10 Excellent

Mercedita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, I will absolutely share our experience with friends.
Stayed 1 night in Jul 2025

4/10 Poor

Rudy

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Staff not so friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Our 1-night stay at Tru by Hilton Ake went well. Room was clean and better than average for a buget hotel. Value for money was fsntastic. Though next to the Hwy 77 Expressway, the room was quiet and AC worked well. Hot and cold breakfast was better than averagecwith hot eggs, sausage, and pancakes plus continental selections. Staff were professional though a bit warmer reception would have been appreciated. (This was not enough to drop the overall 5 (excellent) rating. We would definitely stay here, again.
Stayed 1 night in Jul 2025

6/10 Okay

OLIVER

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Rudy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Toilet not working in. Front desk girl didn't seem to care that this was a problem. Never did apologize for the inconvenience. I had to pay for another night. Not her fault but she could have given me a discount for the inconvenience. No coffee in the rooms and no closet space for your clothes. Rooms could have bigger refrigerator.
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Stayed 2 nights in Jul 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Pool is open till 10 PM for those that have a late check-in like us. The gym was 10 out of 10 everything new clean ..college school vibe, even though we went with the family.
Stayed 1 night in Jul 2025

10/10 Excellent

Isac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

6/10 Okay

Fadi

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Under staffed .. no cleaning service everyday .. not a single table in the room .. not a single cabinet .. cloths have to stay in luggage
Stayed 6 nights in Jul 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good spot

Great stay!!!
Stayed 2 nights in Jul 2025