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The Addison Hotel, SureStay Collection by Best Western

2.5 star property

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Photo gallery for The Addison Hotel, SureStay Collection by Best Western

Lobby
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
4505 Beltway Dr, Addison, TX, 75001
  • Place, Addison Circle Park
    ‪15 min walk‬
  • Place, Village on the Parkway
    ‪18 min walk‬
  • Place, Bowlmor Dallas
    ‪3 min drive‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

7.6 out of 10
Good
(22 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(41 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

8.4 out of 10
Very good
(51 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

2 Double Beds, Non-Smoking, Microwave and Refrigerator, Bathtub

  • Sleeps 4

Mobility Accessible Double Room with Roll in Shower

  • Sleeps 2

Accessible-1 Double, Mobility Accessible, Bathtub, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Deluxe 1 King Bed and Sofabed Room Communication Accessible Walk in Shower-Non Smoking

  • Sleeps 4

1 King Bed, Non-Smoking, Walk in Shower, Microwave and Refrigerator

  • Sleeps 2

1 Double Bed, Non-Smoking, Microwave and Refrigerator, Bathtub

  • Sleeps 2

1 King Bed, Non-Smoking, Walk in Shower, Microwave and Refrigerator, Sofabed

  • Sleeps 4

Deluxe 1 King Bed Room Communication Accessible Walk in Shower-Non Smoking

  • Sleeps 2

Deluxe King Room with Walk-in Shower-Non-Smoking

  • Sleeps 2

2 Double Beds, Non-Smoking, Deluxe Room, Walk in Shower

  • Sleeps 4

1 King Bed, Non-Smoking, Deluxe Room, Sofabed, Walk in Shower

  • Sleeps 4

Deluxe 2 Double Bed Room Communication Accessible Walk in Shower-Non Smoking

  • Sleeps 4

Similar properties

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  • Pool
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About this property

The Addison Hotel, SureStay Collection by Best Western

Hotel in Addison with free breakfast and seasonal outdoor pool
An outdoor pool, a seasonal outdoor pool and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a computer station, a picnic area and a TV in a common area are on-site. Weekly housekeeping is available.
The Addison Hotel, SureStay Collection by Best Western offers 158 air-conditioned accommodations with coffee/tea makers and a hairdryer. 48-inch LCD televisions come with cable channels.

This Addison hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool.
The Addison Hotel, SureStay Collection by Best Western's great location gets high marks from our customers. During your stay, you'll be within walking distance of Addison Circle Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a computer, a lift and an ATM
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 4-minute drive from Galleria Dallas and 14 minutes from Dallas Market Center
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a vending machine, and a picnic area are also featured at the business-friendly The Addison Hotel, SureStay Collection by Best Western. Self parking is free.

This Addison hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during November and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in September.
  • Pool access available from 9:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

The Addison Hotel
The Addison Hotel, SureStay Collection by Best Western Hotel
The Addison Hotel, SureStay Collection by Best Western Addison

Reviews

The Addison Hotel, SureStay Collection by Best Western Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 493 out of 1049 reviews
Rating 8 - Good. 226 out of 1049 reviews
Rating 6 - Okay. 153 out of 1049 reviews
Rating 4 - Poor. 82 out of 1049 reviews
Rating 2 - Terrible. 95 out of 1049 reviews

Reviews

10/10 Excellent

ronald

Stayed 4 nights in Sep 2025

10/10 Excellent

Brandon

Stayed 1 night in Sep 2025

2/10 Terrible

Kenneth

Business traveller
Liked: Amenities
Expedia booked the wrong night for me....I wasn't coming in until Monday....this was Expedias fault because of the default settings on your booking page I contacted Expedia and was assured it would be handled and I even ok'd paying a higher rate to get the date changed....Never heard back after being assured I would get a phone call saying the issue had been corrected. So I booked 2 notes at another hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place

Room was nice, clean and quiet. We had a great stay.
Stayed 1 night in Sep 2025

8/10 Good

Alejandra

Stayed 4 nights in Aug 2025

4/10 Poor

Jock, Gainesville

Liked: Staff & service
Coffee maker did not work. Bathroom sink stopper, likewise. Dead fly on the bathroom foor.
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Keyshara

Stayed 6 nights in Aug 2025

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Mayuree

Stayed 1 night in Sep 2025

10/10 Excellent

Cindy

Stayed 1 night in Aug 2025

2/10 Terrible

Araceli

Stayed 2 nights in Jun 2025

6/10 Okay

Bhavinkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast options, but wi-fi internet connection was very slow
Stayed 7 nights in Aug 2025

8/10 Good

Denise

Business traveller
Liked: Cleanliness
Disliked: Amenities
The room itself was clean but the carpets in the hallways was very dirty. The smell of the motel overall was very stale and musty . No microwave or refrigerator in the room,l. Not sure If I’ll stay @ this motel again. Unless it’s a have tooll
Stayed 1 night in Aug 2025

2/10 Terrible

Samantha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a girl at the front that was very rude from over the phone to checkin in., she wouldn’t give me her name and finally said Uvia which I think was a lie she was Not attentive at all and the rooms were dirty and smelly. Upside it’s in a decent area and breakfast was good. But the front staff definitely all look miserable and like they hate their jobs. Wouldn’t come back to this hotel. It’s a shame for it being my first time in Dallas. Very disappointed
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Staff & service

Cheap, unrenovated. Not great

We stayed in one of the unrenovated rooms. Several bugs. Ceiling needed redone from leaks from room above. Carpet felt gross. Bed was an old motel bed. Not the worst, but definitely not the best. Oh, someone missed out on their “party” because we found a bag of weed in the parking lot which we trashed.
Stayed 1 night in Aug 2025

6/10 Okay

Sebastian

Stayed 2 nights in Aug 2025

8/10 Good

Nikhil

Stayed 1 night in Aug 2025

10/10 Excellent

ronald

Stayed 2 nights in Aug 2025

8/10 Good

Phyllis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area for my stay.
Stayed 11 nights in Jul 2025

10/10 Excellent

Tony

Stayed 1 night in Aug 2025

6/10 Okay

Genesis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hallways smelled bad, like humidity and something stale. There was bad patch work on the walls of my room. The staff member that checked me in did not communicate or explained anything, just handed me a paper to sign, I had to ask what it was for. The person that checked me out was nicer but there was not much interaction.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jorge A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their breakfast was really good and the room was very clean.
Stayed 1 night in Aug 2025

6/10 Okay

azoz

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I never got my deposit back
Stayed 1 night in Aug 2025