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The Grand Hotel Dallas

2.5 star property

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Photo gallery for The Grand Hotel Dallas

Outdoor pool
Exterior
Egyptian cotton sheets, down duvets, pillow-top beds, in-room safe
Dining
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
7815 Lyndon B Johnson Freeway, Dallas, TX, 75251
  • Place, Hamilton Park Neighborhood
    ‪15 min walk‬
  • Place, Goldmark Cultural Center
    ‪2 min drive‬
  • Place, Northwood Club
    ‪3 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪18 min drive‬

Room options

Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed

  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 2 Double Beds

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

Lobby
La Quinta Inn & Suites by Wyndham Dallas - Richardson
Far North Dallas
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.0 out of 5, Very good, 1,136 reviews
The price is €72
includes taxes & fees
27 May - 28 May
La Quinta Inn & Suites by Wyndham Dallas - Richardson

About this property

The Grand Hotel Dallas

An outdoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk.
The Grand Hotel Dallas offers 105 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and down duvets. 36-inch plasma televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Dallas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at The Grand Hotel Dallas, you'll be within walking distance of Medical City Hospital. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Just a 4-minute drive from Galleria Dallas and 12 minutes from American Airlines Center
  • Dogs welcome for a fee (restrictions apply)
The Grand Hotel Dallas offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Event space at this hotel measures 1000 square feet (93 square metres) and includes conference space. The business-friendly The Grand Hotel Dallas also features multilingual staff, laundry facilities, and room service (during limited hours). Free self parking is available.

This Dallas hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 36-inch plasma TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Early check-in fee: USD 20.00

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Late check-out fee: USD 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00
  • Late check-out fee: USD 20.00
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Dallas Grand Hotel

Grand Dallas

Grand Hotel Dallas

The Grand Hotel Dallas Reviews

Reviews

6.0
Rating 10 - Excellent. 130 out of 1000 reviews
Rating 8 - Good. 259 out of 1000 reviews
Rating 6 - Okay. 239 out of 1000 reviews
Rating 4 - Poor. 156 out of 1000 reviews
Rating 2 - Terrible. 216 out of 1000 reviews

6.4/10

Cleanliness

6.4/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

dirty room, bed bugs.

The room is dirty. The bed sheet is dirty, even with blood stain. never stay in this hotel again.

6/10 Okay

Shunta

Liked: Cleanliness, room comfort
Then time stay at this hotel. Don't like that a lot of people was hanging around including staff. The room was nice and clean. The only issue was not enough light. The price is worth it not to far from downtown. Restaurant near. Some of the staff wasn't to welcoming just there for a paycheck. Fifty fifty change I will go back.

2/10 Terrible

Ernesto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad hotel

Too many people hanging out in front of hotel and in the back. The halls smelled like marijuana. The exits were constantly left open, allowing non guests to enter. We felt unsafe while our stay.

8/10 Good

SANDRA

Liked: Cleanliness, property conditions & facilities, room comfort

Clean and very large hotel!

The property was decent for the price! The front desk staff was not the most personable.

2/10 Terrible

stormie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fire

Hotel was in such poor maintainece that it caught on fire.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

bugs lots of bugs

horrible

8/10 Good

Ashley

Liked: Cleanliness, staff & service

Nice priced hotel

We enjoyed the hotel, however it was a small room, but was equal to what was paid. The pool also wasn't in service so that was a downfall. The la quinta next to it pool looked like it was ours, & it was the neighboring hotel.

2/10 Terrible

HJ, Texas

Disliked: Cleanliness, property conditions & facilities, room comfort

Do not stay here unless you have no other options

We booked a room for one night because we needed an inexpensive hotel in North Dallas. It was a mistake. Not clean, not nice at all. Despite the claim that it was 100% non-smoking, the whole place smelled of smoke and there were cigarette burns on the furniture and bedspread. We asked for another room, and the front desk staff were helpful. The room we got was cleaner, but minimally furnished and with very few amenities (for example, there was a coffee maker, but no coffee cups...). Stained carpet, overflowing trash cans in the halls. Worst of all, when we arrived on a Saturday night, we saw "working girls" doing business in the parking lot behind the hotel. Fortunately, police arrived and they dispersed. But I would not let my wife walk outside of the hotel alone. Again, I should emphasize that the staff did what they could to help. We will definitely never go back.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smells terrible , rooms are in a very bad condition . Worst hotel experience

2/10 Terrible

Cousia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

smelling room

I didn't sleep at all...

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Beverly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE

This stay at the hotel was horrible. I had to seek medical attention for numerous body areas with bed bugs bites. I am now on a high dose of penicillin due to high fever and bed bugs bites from my neck, arms, legs. The hotel bathroom had roaches on the counter and bathtub.

8/10 Good

Mycala, Dallas

Liked: Cleanliness, staff & service
Disliked: Room comfort

better than expected

the room was very comfortable. Service was nive. clean towels and bed. convenient spacing and input was right next door for food.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

RUN , m

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Save your time and money

Stain on bed, smells, staff is awful, crack heads in and out of hotel. Hotel has nasty smell. Horrible. Do not stay here. I got my money back and they still did not refund me everything. I'm not used to fancy hotels however this is even below my standards. Only one entrance(front) all doors around hotel lock after being shut which is how they minister who comes and goes in the hotel. Very sketchy. Please save your time and money. Hotel nothing like photos

2/10 Terrible

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

I will never stay there again

It was very disgusting and had bed bugs

4/10 Poor

Aaron, Texas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not book here!

The hotel itself was a bit run down with the worst customer service we have ever had. The lady at the front desk was so rude not just to me but to other customers she was helping. They wouldn't even check us in a few minutes early without a $20 early check in fee. The rooms are only cleaned once you decide to check out. Zero room service. You get less than what you pay for. Pay the extra money and get a decent hotel.

2/10 Terrible

Shawn, lbj & coit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

only if you need some stress

sucked

2/10 Terrible

Robin, Oklahoma City

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Bathroom floor was nasty.Carpet was nastt. Hair in the tub. Moldy. My aakergies and asthma have been horrible every since. Its old and ran down. The staff was alsso extremely rude and un professional.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

Lisa , TX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

I am a repeat customer, and I have to say, after this last stay, I may NEVER go back! The lady at the front lacked customer service skills. No greet, no smile, & attitude! Then asked for a CASH deposit (not use to them doing that) Made me very upset. Then we waited forever to check in, after she said we had to wait until 2, which was like 4 minutes away, and we still end up starting the process close to 2:30 smh. So we get to our room, no iron, a bad smell, & dirty pillow cases!! Ugh! I couldn't even rest right away. They brung an iron hours later.. Never fixed the other problems. I had to go buy sanitizing wipes and spray, PLUS walk down to the maid to get the pillow cases myself & put them on after I realized they where never coming. Upon check out, little man also lacked customer service skills, and acted confused about us paying a cash deposit (I knew it didn't seem right)!! On top of that, wouldn't give deposit until security checked the room! Wish they moved that fast when I needed new cases! They never did a courtesy call, which we've always gotten & if things weren't right we got a new room. They sucked this time around. Might try the LA Quinta next to it or else where! I won't come bk if they have that same rude, nasty staff!

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

The hotel is not close to any public transportatio

far from the city and the only way to get there is by uber/lyft....

6/10 Okay

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You can do better

The room required an extra deposit of $50 with card on file. The key did not work in the room had to go downstairs over three times. The furniture old.