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PAMUKKALE KAYA THERMAL SPA HOTEL

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Front of property
Indoor pool, outdoor pool
Deluxe Double or Twin Room, 1 Bedroom, Terrace | Private spa tub
Superior Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace
Free daily buffet breakfast
Luxury
1.401298464324817E-45 star property
8.8

Excellent

Luxury hotel near Red Travertine of Karahayit

You can look forward to a free breakfast buffet, a corner/local shop and a shopping centre on-site at PAMUKKALE KAYA THERMAL SPA HOTEL. Indulge in reflexology, aromatherapy and a massage at Pamaukkale Kaya Thermal, the on-site spa. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a coffee shop/cafe and a garden.

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Karahayit Mah., Ataturk Caddesi 20, Denizli, Denizli, 20190
  • Place, Red Travertine of Karahayit
    ‪5 min walk‬
  • Place, Pamukkale-Hierapolis
    ‪12 min walk‬
  • Place, Pamukkale Thermal Pools
    ‪11 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Superior Double or Twin Room

9.0 out of 10
Wonderful
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Terrace

Deluxe Double or Twin Room, 1 Bedroom, Terrace | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Deluxe Double or Twin Room, 1 Bedroom, Terrace

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Large Single Bed
  • Free Wi-Fi

View all photos for Superior Double Or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Superior Double Or Twin Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe Double Or Twin Room, 1 Bedroom, Terrace

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Deluxe Double Or Twin Room, 1 Bedroom, Terrace

  • Sleeps 3
  • Free Wi-Fi

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About this property

PAMUKKALE KAYA THERMAL SPA HOTEL

Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, a snack bar/deli and a coffee shop/cafe are on-site. Change of towels is available on request
PAMUKKALE KAYA THERMAL SPA HOTEL offers 100 air-conditioned accommodations with minibars and a safe. A pillow menu is available. 43-inch Smart televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottles of water and complimentary slippers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Pamaukkale Kaya Thermal has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
During your stay at PAMUKKALE KAYA THERMAL SPA HOTEL, you're just a quick walk from Red Travertine of Karahayit. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Options for a bite to eat include 2 restaurants and a coffee shop
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to body treatments, facials or hot stone massages at Pamaukkale Kaya Thermal
  • Services include a concierge, tour or ticket assistance and a porter
  • Just a 1-minute drive from Red Travertine of Karahayit and 6 minutes from Pamukkale Thermal Pools
PAMUKKALE KAYA THERMAL SPA HOTEL offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre, meeting rooms, and coworking spaces are available. Spa services, a library, and multilingual staff are also featured at the luxury PAMUKKALE KAYA THERMAL SPA HOTEL. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Denizli hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
PAMUKKALE KAYA THERMAL SPA HOTEL has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Outdoor pool
  • Shopping centre

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • No lift
  • Tile flooring in room

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Private bathroom
  • Slippers

Entertainment

  • 43-inch smart TV with premium satellite channels

Food and drink

  • Champagne service
  • Chef service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 25423
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Pamukkale Kaya Thermal Spa
PAMUKKALE KAYA THERMAL SPA HOTEL Hotel
PAMUKKALE KAYA THERMAL SPA HOTEL Denizli
PAMUKKALE KAYA THERMAL SPA HOTEL Hotel Denizli

PAMUKKALE KAYA THERMAL SPA HOTEL Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 52 out of 90 reviews
Rating 8 - Good. 25 out of 90 reviews
Rating 6 - Okay. 7 out of 90 reviews
Rating 4 - Poor. 3 out of 90 reviews
Rating 2 - Terrible. 3 out of 90 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Gokhan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great, new facility, clean rooms and hotel, friendly personnel. Thanks.
Stayed 2 nights in Dec 2025

10/10 Excellent

Elena

Stayed 1 night in Nov 2025

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first day there were no visible staff despite a cafe door being open, we brought our own coffee etc down to the pool and when we went inside the hotel to adk for ice we were told we couldn't bring our own drinks poolside. We pointed out that no one had even come outside. After that the attention was good. The deluxe rooms were fabulous although all the glass had fingerprints on. The breakfast was amazing, truly sensational. I did comment on the lack of shady parking and no electric car charging points, we had to go to another hotel to charge our car.
Stayed 2 nights in Sep 2025

8/10 Good

Jan

Liked: Cleanliness, property conditions & facilities
This property is focussed on bus tour groups who come in in the afternoon and leave the next morning. We booked the room outside of the bus tour to visit the.
Stayed 2 nights in May 2025

6/10 Okay

Victoria

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nouveau Carcellaire 😅

We were expecting to be closer to the center, but the hotel is right on the highway and is mostly for tour groups that drop in for the night. The staff is not informed at all… we saw the last day that there was a way to town around the back that wasn’t explained to us. They’re also not generous: I asked for a cup of tea and the guy scoffed and said it was €5, despite having seen it offered to other guests when booking a massage, which I did have the next day. It feels a bit prison-like with all the rooms facing a center indoor pool. We did LOVE the cat and the dog on the first night. The breakfast buffet is also VERY good, and beds are extremely comfortable. Dinner was a 6/10, kind of average buffet.
Stayed 2 nights in Apr 2025

4/10 Poor

Nabil, Verdun

Travelled with partner
Disliked: Staff & service, amenities
Thermal and spa facilities not to our expectstion
Stayed 2 nights in Dec 2024

4/10 Poor

Naresh

Travelled with group
Liked: Cleanliness
Disliked: Amenities
I had booked 3 rooms. All 3 rooms spent an uncomfortable night because the power in our wing went off around 1:30 am and did not come back till 5:15 am. It got very dark and hot in the room. We had a hard time sleeping. A couple of people ran into objects while fumbling for their phones to turn on the phone light. My wife stubbed her toe on the bathroom threshold. We requested some adjustment on our daily rate but were turnded down. I would like Expedia to issue us some rate adjutment. I booked 12 nights at different locations in Turkey during this trip. Would appreciate a response.
Stayed 1 night in Oct 2024

6/10 Okay

Merrill

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Swathi

Stayed 1 night in Jul 2024

10/10 Excellent

Nilgün

Travelled with family
Liked: Cleanliness, staff & service, amenities
Oda temiz personel ilgili ve çocuklar için kışın gidilebilecek bir otel
Açıkta termal havuzunun olması çok iyi
Havuz ısıtma ve su sicakligi bu kış şartları için çok iyi
Stayed 3 nights in Jan 2026

10/10 Excellent

Kadri

Travelled with family
Liked: Cleanliness, staff & service, amenities
Otel çok temiz, personel ilgili ve güler yüzlü. Kahvaltı çeşitleri çok ve ürünler kaliteli. Odalar temiz ve yeni fakat ıslak kıyafetleri, havluları asmak için balkonlarda asacak koyulması gerekli. Açık termal havuz gayet yeterli. Kapalı sıcak havuzuda büyük. Sabah 10:00 ile 22:00 arasında kullanılabiliyor. Konum olarak Karahayıt merkeze çok yakın pamukkaleye ise araçla beş dakika mesafede.
Stayed 2 nights in Jan 2026

8/10 Good

CAN

Stayed 2 nights in Jan 2026

10/10 Excellent

Gamze

Travelled with family
Liked: Cleanliness, staff & service, amenities
Çalışanların güleryüzü ve yardım severliği,temizlik otel olanakları ve çevrenin herşeye ulaşılabilirliği çok iyidi. Tam bir çocuklu aile oteli.tekrar kesinlikle tercihim olucak. Teşekkürediyoruz.
Stayed 2 nights in Jan 2026

2/10 Terrible

Hanife

Oda çok soğuktu.
Stayed 1 night in Jan 2026

4/10 Poor

ilknur

Travelled with group
Liked: Cleanliness, staff & service
Odalar temizdi, çalışanlardan da memnun kaldık, ama odalarda hijyen açısından tek kullanımlık kağıt havlu yoktu, pamuk, pamuklu kulak çubuğu vb. kişisel bakım malzemeleri yoktu, günlük kişi başı yarım litre su verilmesi çok azdı, odada bulunan kahve çok kalitesiDi
Stayed 2 nights in Jan 2026

8/10 Good

Mete

Stayed 2 nights in Jan 2026

8/10 Good

Bahadir

Travelled with family
Liked: Cleanliness
Herşey harikaydı sadece özellikle balkondaki jakuzi için kiralamıştım o çalışmadı gerisi çok güzel di hizmet de sınır yoktu teşekkür ederiz
Stayed 2 nights in Jan 2026

10/10 Excellent

Melis

Stayed 3 nights in Dec 2025

8/10 Good

Caner

Stayed 1 night in Jan 2026

10/10 Excellent

Hüseyin Erkan

Stayed 2 nights in Dec 2025

10/10 Excellent

Sadik Can

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Mehmet

Stayed 1 night in Dec 2025

8/10 Good

Mustafa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel yeni temiz ancak duş fıskiyesiyerinde durmuyor büyük kare duş fıskiyesi ne su çıkmuyordu elde tutarak duş yapmak zor oluyor ve 3 kişilik odanın balkonunda 1 sandalye var bunlarda otelin eksikleri yemek ve kahvaltı yeterli ve lezzetliydi calışanlar iyiydi Spa ve masaj iyiydi özellikle Büşra hanıma teşekkür ederiz.
Stayed 2 nights in Nov 2025

8/10 Good

Feriste

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
otelden genel olarak memnun kaldık. yemekler yeterli ve lezzetliydi. personel çok ilgili, otelin tüm bölümleri pırıl pırıldı. yeni bir otel olması nedeniyle bazı kısımlarda inşaat işleri devam ettiği için zaman zaman gürültü problemi oldu. termal havuzlar çocuklar için daha eğlenceli hale getirilebilir. Yine çocuklar için masa tenisi vb etkinlikler olsa çok iyi olurdu. Fitness salonu da henüz açılmamıştı.
Stayed 3 nights in Nov 2025

10/10 Excellent

Cemali

Travelled with family
Odalar temiz personel çok iyi yemekler lezzetli daha ne olsun ki teşekkür ediyorum.
Stayed 1 night in Nov 2025