Hampton Inn & Suites Des Moines Downtown

2.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Des Moines Downtown

Exterior
Indoor pool, pool loungers
Reception
Minibar, free cots/infant beds, free WiFi, bed sheets
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Parking available
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
120 Sw Water St, Des Moines, IA, 50309
  • Principal Park
    ‪5 min walk‬
  • Iowa Events Center
    ‪11 min walk‬
  • Casey's Center
    ‪14 min walk‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪10 min drive‬

Room options

Room, 1 King Bed, Accessible (Roll-in shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 5
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub (Balcony)

  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in shower & hearing accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, River View

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

8.8 out of 10
Excellent
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, River View

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 5
  • 1 King Bed

Studio, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 5
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing accessible)

  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(29 reviews)
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Balcony, River View

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 5
  • 1 King Bed

Similar properties

About this property

Hampton Inn & Suites Des Moines Downtown

Riverfront hotel with free breakfast and fitness centre
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre.
Hampton Inn & Suites Des Moines Downtown offers 131 air-conditioned accommodations with minibars and coffee/tea makers. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 39-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
The free breakfast at Hampton Inn & Suites Des Moines Downtown gets high marks from our customers. During your stay, you're just a quick walk from Science Center of Iowa. Features include free WiFi in public areas, plus an indoor pool and a gym.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Principal Park and Iowa Events Center
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Des Moines Downtown offers its guests an indoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1200 square feet (108 square metres) and includes conference space. Hampton Inn & Suites Des Moines Downtown also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This Des Moines hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 6 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 104 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 20.00 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Des Moines Downtown
Hampton Inn Des Moines Downtown
Hampton Inn & Suites Des Moines Downtown Iowa
Hampton Inn Moines Downtown Hotel
Hampton Inn Moines Downtown
Hampton & Suites Des Moines

Hampton Inn & Suites Des Moines Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 582 out of 1012 reviews
Rating 8 - Good. 253 out of 1012 reviews
Rating 6 - Okay. 91 out of 1012 reviews
Rating 4 - Poor. 48 out of 1012 reviews
Rating 2 - Terrible. 38 out of 1012 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Terrible management

Had an issue in the room they couldn’t fix and did not compensate, offer a different room, then said there was no report of an issue when I have all the screen shots of my communication with them. Terrible service. Will never stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Gayatri, Aberdeen

Liked: Cleanliness, staff & service, property conditions & facilities
Waterfront
Stayed 1 night in May 2025

10/10 Excellent

Maci

Stayed 2 nights in May 2025

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Angie

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Nice hotel in good location, but had to pay $20 to park in the parking garage. anyone from the public can park in this garage you do not need a hotel key. the receipt printer printed blank. our vehicle was damaged with vandalism while parked there.
Stayed 1 night in May 2025

6/10 Okay

Heather, Clinton

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
People are wonderful, but property is outdated and dirty in spots. (Leak stains in ceiling, paint coming off walls, carpet outdated). Needs a good cleaning and remodeling of rooms.
Stayed 2 nights in May 2025

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jamie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and convenient location
Stayed 1 night in May 2025

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Staci

Stayed 1 night in May 2025

8/10 Good

Neal

Stayed 1 night in May 2025

4/10 Poor

Krystal

Travelled with group
Disliked: Staff & service
I only received $10 of my $30 incidentals back but i dont know why
Stayed 1 night in May 2025

8/10 Good

Mark

Stayed 1 night in May 2025

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to restaurants.
Stayed 1 night in May 2025

8/10 Good

Kristine

Liked: Cleanliness, staff & service
Room was very clean and staff were great. Parking garage was difficult and the blinds in the room wouldn’t close allowing light in that morning.
Stayed 1 night in May 2025

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Iowa Cubs game!
Stayed 1 night in May 2025

10/10 Excellent

Aprill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, expedient, and quite helpful. They are very knowledgeable about the area and suggested some great dives to check out.
Stayed 1 night in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
Didn’t get towel after our first night. Didn’t clean our room after first night.
Stayed 2 nights in May 2025

10/10 Excellent

Jason

Stayed 1 night in Apr 2025

8/10 Good

Robyn

Stayed 1 night in Apr 2025

10/10 Excellent

lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Carolyn

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Amber

Stayed 2 nights in Apr 2025