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Tru By Hilton Novi Detroit

2.5 star property

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Photo gallery for Tru By Hilton Novi Detroit

Snack bar
Lobby
Room, 2 Queen Beds, Accessible, Bathtub
Exterior
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk

Explore the area

View in a map
40255 West 13 Mile, Novi, MI, 48377
  • Place, Henry Ford Medical Center - Columbus
    ‪2 min drive‬
  • Place, Suburban Collection Showplace
    ‪5 min drive‬
  • Place, University of Michigan
    ‪24 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(31 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4

View all photos for King Room with Roll-in Shower-Mobility Accessible

Bathroom

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

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About this property

Tru By Hilton Novi Detroit

Hotel in Novi with free breakfast and 24-hour front desk
This hotel features a 24-hour front desk and free breakfast.
Tru By Hilton Novi Detroit offers 98 accommodations.
Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton Novi Detroit. During your stay, you'll be within walking distance of Henry Ford Medical Center - Columbus. Enjoy features like free breakfast.
  • Free buffet breakfast served daily
  • Amenities include a terrace
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Henry Ford Medical Center - Columbus and a few minutes from Regal UA Commerce Township
Free breakfast is available daily.
Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Internet access

Food and drink

  • Free buffet breakfast available daily

Conveniences

  • 24-hour front desk

Outdoors

  • Terrace

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

  • Children are welcome.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Tru By Hilton Novi Detroit Novi
Tru By Hilton Novi Detroit Hotel
Tru By Hilton Novi Detroit Hotel Novi

Tru By Hilton Novi Detroit Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 233 out of 364 reviews
Rating 8 - Good. 68 out of 364 reviews
Rating 6 - Okay. 41 out of 364 reviews
Rating 4 - Poor. 10 out of 364 reviews
Rating 2 - Terrible. 12 out of 364 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Tammie

Business traveller
Liked: Cleanliness, staff & service, amenities
Reserved a king room, only one left when checking in. Blinds/shade was electron’s would not go down (shut) ..had to stay in a double room…not what o had reserved and would have preferred to stay elsewhere. Asked for manager to reach out next and still have not heard from the hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Jyotsna

Stayed 1 night in Sep 2025

2/10 Terrible

lania

Stayed 2 nights in Aug 2025

10/10 Excellent

Salvatore, Willoughby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Marat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay.

Friendly staff. Very clean room. Comfortable bed. Good breakfast. Would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Joy

Liked: Amenities
Comfortable and very clean
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
There was construction and we couldn't figure out how to get there until we called the hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Deyanira

Stayed 1 night in Aug 2025

10/10 Excellent

BRADLEY

Stayed 1 night in Aug 2025

10/10 Excellent

Sarah, ridgeland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was new so very clean and staff was great
Stayed 2 nights in Jul 2025

10/10 Excellent

Don

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda, Hampden

Stayed 1 night in Aug 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Clean rooms. The concierge was extremely helpful.
Stayed 2 nights in Jul 2025

6/10 Okay

Brianne

Travelled with family, Business traveller
Liked: Cleanliness
The walls in the rooms are paper thin. We were kept awake by the noise of the room next door. The occupants were speaking at a normal volume, however we could hear every word that was said. There is construction on the road outside the hotel making entrance confusing and very unsafe.
Stayed 1 night in Aug 2025

10/10 Excellent

janice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff friendly. Clean Rooms. Hotel set lobby inviting.
Stayed 4 nights in Jul 2025

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hotel staff and experience!
Stayed 4 nights in Jul 2025

8/10 Good

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay But?

The service needs work. The gentleman that checked me in was not very friendly or inviting and there was one towel and no wash rags in my room and when I called down to the desk he told me there was a shortage and that I could come and get a wash rag. I thought he would have had one sent up to my room.
Stayed 1 night in Aug 2025

6/10 Okay

Yelena

Stayed 1 night in Jul 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Tawanna

Stayed 2 nights in Jul 2025

10/10 Excellent

Donna

Stayed 2 nights in Jul 2025

2/10 Terrible

Yvon

Travelled with family, Travelled with partner
Disliked: Amenities, property conditions & facilities
Room was very disappointing. Only two bath towels for entire stay. No bath mat and no face towels. Only one roll of toilet paper upon arrival and the toilet made noise every ten minutes. The bathroom floor had hair and not been swept very well. The bed linens had a horrible smell to them and the only mirror in the entire room was the one in the bathroom. Would not stay here again. At check in we were told to minimize towel use and that there was not daily cleaning service. The breakfast was very average nothing very appetizing at all.
Stayed 2 nights in Jul 2025

8/10 Good

Rafi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonder full very clean and big rooom
Stayed 2 nights in Jul 2025