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Crystal Resort Dickwella

3.5 star property

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Photo gallery for Crystal Resort Dickwella

View from property
Superior Suite, Multiple Beds, Balcony | View from room
Outdoor pool, pool loungers
1 bedroom, minibar, desk, soundproofing
View from property

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Pehebiya Rd, Dikwella, Matara, 81454
  • Place, Dickwella Beach
    ‪2 min walk‬
  • Place, Hiriketiya Beach
    ‪16 min walk‬
  • Place, Wewurukannala Vihara Temple
    ‪2 min drive‬

Room options

View all photos for Deluxe Double Room, Balcony, Beach View

Deluxe Double Room, Balcony, Beach View | View from room

Deluxe Double Room, Balcony, Beach View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Triple Room, Balcony, Beach View

Family Triple Room, Balcony, Beach View | 1 bedroom, minibar, desk, soundproofing

Family Triple Room, Balcony, Beach View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Superior Suite, Multiple Beds, Balcony

Superior Suite, Multiple Beds, Balcony | 1 bedroom, minibar, desk, soundproofing

Superior Suite, Multiple Beds, Balcony

  • Sea view
  • 47 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Family Room, Private Bathroom, Corner

1 bedroom, minibar, desk, soundproofing

Family Room, Private Bathroom, Corner

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Room

1 bedroom, minibar, desk, soundproofing

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Coffee and/or coffee maker

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

1 bedroom, minibar, desk, soundproofing

Room

  • Sleeps 3
  • Free Wi-Fi

Similar properties

Beach/ocean view
Hiriketiya Beach Resort
Dikwella
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.0 out of 5, Very good, 7 reviews
The price is €47
includes taxes & fees
11 Jun - 12 Jun
Hiriketiya Beach Resort

About this property

Crystal Resort Dickwella

Guests at this beach hotel will appreciate convenient on-site amenities such as a children's pool and barbecue grills.
Crystal Resort Dickwella offers 14 air-conditioned accommodations with fireplaces and minibars. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Crystal Resort Dickwella, you're just a quick walk from Dickwella Beach. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • The restaurant, beach bar and swim-up bar offer choices for drinking and dining
  • English breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Steps from Dickwella Beach and 13 minutes on foot from Hiriketiya Beach
  • Airport and local-area shuttle service available for a fee
Crystal Resort Dickwella offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Crystal Resort Dickwella. A round-trip airport shuttle and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Dikwella hotel.

For a fee, guests can enjoy a English breakfast daily from 7:30 AM to 10:30 AM.
On-site venue – restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 7:30 AM to 10:30 AM for a fee: USD 5 per person
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • Bicycle rentals
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 10 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately USD 5 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Crystal Dickwella
Crystal Resort Dickwella Hotel
Crystal Resort Dickwella Dikwella
Crystal Resort Dickwella Hotel Dikwella

Crystal Resort Dickwella Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 19 out of 46 reviews
Rating 8 - Good. 12 out of 46 reviews
Rating 6 - Okay. 3 out of 46 reviews
Rating 4 - Poor. 6 out of 46 reviews
Rating 2 - Terrible. 6 out of 46 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

karl

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended ,excellent place to stay 、very Good sea view 、Room is big and very clean、It is a very safe place. very comfortable and nice sea view of the beach from the rooms.brekfast very Good. everything perfect、we definitely come again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Thiwanka

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended 、fantastic sea views room, The room is clean .great shower & bathtub、.air conditioner is very good. Beatiful hotel with amazing pool. Very clean ,excellent food at the breakfast、
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Thiwanka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly Recommending this hotel .Great value for money room was comfortable with efficient airconditioner and very clean. good manager,The bathroom is very clean and had everything you needed including We have stayed here before and would definitely stay again .I would have no hesitation ,we are happy.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Chrishanthi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth for the money!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

marin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money highly recommend The room was comfortable with efficient airconditioner 、hot water ,bathtub,pool,24 hours security guard,Room very clean. The bathroom was spotlessly clean and had everything you needed including a good shower.breakfast very good, We have stayed here before and would definitely stay again .I would have no hesitation in recommending this Resort
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

hatrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Resort ,Clean seaview room. perfect, hot water, airconditioner excellent, nice pool,good breakfast we will enjoyed.
Stayed 1 night in Jan 2024
Verified

8/10 Good

cliff

Liked: Cleanliness, staff & service, property conditions & facilities
property was very good room was spacious clean would have been perfect if it had a safe
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suberb sea view room, clean property & very clean room .Good stay,Goodfood. sea view rooms with balcony. nice pool,Good staff,Good stay. we are highly recommend this resort.
Stayed 1 night in Jan 2024
Verified

4/10 Poor

Tina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt like no one had stayed in this hotel for years and we were the only guests. There were SO many bugs and it was just a very weird experience. We left 2 days early.
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Tia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location right on Dikwella Beach

Killer location, and a perfectly nice, if basic, hotel right on Dikwella Beach. Clean, comfortable, and unfussy rooms, most with views of the ocean, which is just across the street. Not much in the way of a restaurant, but plenty of local options right on its doorstep. Lovely pool. Nice staff, if a little absentee. So-so WiFi.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended 、 Lovely place to stay.Room is very clean.great Resort. superb food and wonderful sea view location , Breakfast nice. fruit plate for breakfast very nice、breakfast Mango fresh juice so delicious 、Nice pool good airconditioner ,nice hot water bath tub . great staff ,Really enjoyed it 、we are come again
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

Krzysztof

Disliked: Cleanliness, amenities, property conditions & facilities
Deceiving photos showing the property as being at the beach front, In fact there is a very busy road in front and you step straight on it through the gates (not the gated walkway but car’s gate). This place should never be called a resort it is a 2 star hotel at best. All toilets are very smelly and the family suite only has on a/c for 2 sizeable and very dated rooms. Avoid unless desperate and no other properties are available in the area.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Shana

Disliked: Cleanliness, staff & service, amenities
Worst hotel in Sri Lanka and we had a horrible experience there. Extremely dirty and the staff did nothing. They were laughing instead of acknowledging their mistake and apologising. Everything was dirty and especially the bathroom. No towels an asked us to wait for 2h if we Plugs did not work. Woke us up at 7am for no reason. Terrible experience and would not recommend it at all. want ed some.
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Annie

Disliked: Cleanliness, staff & service, amenities
Would not recommend staying here at all. There was such a weird vibe at the hotel with the staff. The rooms are extremely dirty - and have a horrible drain smell. When asked if we wanted our room cleaned they said we would have to be there to use our key as they don’t accept responsibility for staff going in without you being present. This gave us issues about leaving anything at any time. Further, every morning the staff downstairs blast their music from 8am to the point you can’t hear your own conversations. Overall really poor experience.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Stein-Helge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best value for money!

Beautiful location, clean rooms, seaview and beachview from the room and balcony. Best value for money, and extremely friendly staff. They arranget the best prices on the beach for scooter rental, and they reduced the price for brekfast by 90%. I did encounter a broken window that wouldnt close. But their extremely handy staff fixed in in a minute, with a big smile on their face! The hotel is suitable for both families, couples and friends. I really want to come back here.
Stayed 2 nights in Dec 2022
Verified

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE

Appalling service from staff. I confirmed that I wished to stay another night and was told the price and it was no problem. I tried to pay but was told to pay at checkout. Then in the morning they refused this saying as I had not paid yet they did not need to honour this. Ants all through the room and dirty sheets!
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Laura Emilie

Disliked: Cleanliness, staff & service
Sengetøjet var beskidt, så vi fik det skiftet to gange. Håndklæderne var beskidte. Der var ikke gjort ordentligt rent på værelset.
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

peter

Liked: Cleanliness, amenities
Heel vriendelijk personeel Kamer is wat gedateerd maar prima, heerlijk balkon met uitzicht op zee. Enige minpunt is douchen in het bad wat van te voren niet bekend gemaakt was en de laatste drie dagen geen warm water.
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Lezan

Liked: Cleanliness, staff & service, amenities
Badrummet var inte så trevligt, ganska slitet, mycket insekter, nästan säker på att jag två mindre kackerlackor i badrummet. Men sovrummet var ganska fräscht. Läget var bra, nära hirikiteya och härligt med pool.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Hans

Liked: Cleanliness
Frukosten hade inte kylda frukter trots att jag sa till om det. Man kunde inte beställa vin utan bara öl vilket är ett minus. Personalen var trevliga men långsamma med att leverera handdukar vid incheckning, fick vänta 30 min på det. Annars hade rummet AC och havsutsikt vilket uppskattades.
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

serge

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Fuir

L'horreur a fuir. NUL😡😡. Cela fait 35 ans que je dors a l'hôtel pour le travail, et là c'est le pire.. Hôtel a l'abandon, aucun entretien. Nous avons eu un invasion de fourmis dans la SDB et dans le lit, odeur d'égout très fortes dans la SDB. Normal la pipe du WC fuit, il y a de l'eau qui sort de la pipe du WC. Quelques réparations on été faites au silicone autour de la pipe en plastique, et encore du silicone. Maintenant odeur d'égout+ odeur de silicone + odeur de désinfectant a fourmis, super pour dormir 😠 Des rous partout dans le carrelage, sale. Nous avons trouvé en rentrant dans la chambre des insectes morts un peu partout, ils sont venus nettoyer.. Les commums sont pitoyables, sales, des toiles d'araignées, toute est abîmé, vétusté. Personnes n'ose petit déjeuner ou manger a la salle principale. Mon drap Etat tâche de sang (mais propre). C'est serviettes de piscine sont tâches. Les transats en bois délabrés, cassés sans cousins. Seul point positif, la piscine en bon état et l'emplacement en face de la superbe plage avec des paillotes sympas pour le petit déjeuner, et pas loin a pied de la plage de Kiriketiya. Cela mériterait un remboursement sur les 3 nuits passées. A FUIR. Dommage car l'hôtel pourrait être super si il était entretenu..😠😠
Stayed 3 nights in Feb 2025
Verified

2/10 Terrible

Antonia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BO INTE HÄR.

Hotellet är inte så som det ser ut på bilder. Det är nedgånget och slitet. Det var fullt med insikter på rummet, kröp myror i sängen. Vi sa till och önskade ett nytt rum eller pengarna tillbaka. Kollade på ett nytt rum och där var det kackerlackor i badrummet. Vi checkade ut efter första natten av tre bokade, fick ingen återbetalning. Poolen är ok men solsängarna är slitna och det finns ingen dyna att ligga på. Det står skyltar överallt om att hotellet inte ansvarar för stöld av värdesaker vid städning av rummet, de ansvarar ej för missfärgning av kläder som lämnats till tvätt, du ska betala om något går sönder etc. Bara väldigt speciellt och kändes väldigt otryggt.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice pool / ocean view / great location

Nice pool and front property area with balcony / ocean view rooms. A bit antiquated however excellent family style service.
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Nicolas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Värsta natten på Sri Lanka

Smutigt hotell som vi var mycket glada att vi bara bodde 1 natt på
Stayed 1 night in Aug 2019