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Trevelyan

3.0 star property

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Photo gallery for Trevelyan

Exterior
Exterior detail
Exterior
Games room
Iron/ironing board, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
18 - 19 Palace Terrace, Queens Promenade, Douglas, Isle of Man, IM2 4NE
  • Place, Douglas Beach
    ‪2 min walk‬
  • Place, Palace Casino
    ‪4 min walk‬
  • Place, Tynwald
    ‪3 min drive‬
  • Airport, Isle of Man (IOM)
    ‪16 min drive‬

Room options

View all photos for Single Room, Private Bathroom

Iron/ironing board, free WiFi, bed sheets

Single Room, Private Bathroom

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room, Private Bathroom

Iron/ironing board, free WiFi, bed sheets

Twin Room, Private Bathroom

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Shared Bathroom

Iron/ironing board, free WiFi, bed sheets

Double Room, Shared Bathroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Shared Bathroom

Iron/ironing board, free WiFi, bed sheets

Twin Room, Shared Bathroom

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, Shared Bathroom

Iron/ironing board, free WiFi, bed sheets

Single Room, Shared Bathroom

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Private Bathroom

Iron/ironing board, free WiFi, bed sheets

Double Room, Private Bathroom

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room with Balcony and Shared Bathroom

Iron/ironing board, free WiFi, bed sheets

Single Room with Balcony and Shared Bathroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, Private Bathroom

Iron/ironing board, free WiFi, bed sheets

Family Room, Private Bathroom

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Triple Room, Sea View

Iron/ironing board, free WiFi, bed sheets

Triple Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Single Room, Shared Bathroom, Sea View

Iron/ironing board, free WiFi, bed sheets

Standard Single Room, Shared Bathroom, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • Sleeps 1
  • 1 Single Bed

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About this property

Trevelyan

Beach hotel with free breakfast and bar/lounge
Along with a bar/lounge, this hotel has a garden and free breakfast. WiFi in public areas is free.
Trevelyan offers 68 accommodations. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the overall property condition at Trevelyan. During your stay, you're just a quick walk from Douglas Beach. Features include free breakfast and free WiFi in public areas, plus a bar.
  • Free English breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include luggage storage
  • On-site recreation includes archery
  • Steps from Douglas Beach and 4 minutes on foot from Palace Casino
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Trevelyan also features a garden and a lift.

Smoking is allowed in designated areas at this 3-star Douglas hotel.

Guests are served a free English breakfast daily from 8 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available

Food and drink

  • Free English breakfast available daily 8 AM to 9 AM
  • A bar/lounge

Things to do

  • Archery

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On the beach

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Please note: This property's elevator is not available from 10 PM to 7 AM. Guests must use the stairs during this time.

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Trevelyan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.
This property offers WiFi in the lobby area only.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Trevelyan Hotel Douglas
Trevelyan Hotel
Trevelyan Douglas
Trevelyan Hotel
Trevelyan Douglas
Trevelyan Hotel Douglas

Trevelyan Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 40 out of 111 reviews
Rating 8 - Good. 35 out of 111 reviews
Rating 6 - Okay. 15 out of 111 reviews
Rating 4 - Poor. 10 out of 111 reviews
Rating 2 - Terrible. 11 out of 111 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful coastal views
Bed room
beach view from the hotel
Stayed 10 nights in Jul 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service
Wi fi was intermittent But overall very nice
Stayed 6 nights in Jul 2025

8/10 Good

richard

Stayed 4 nights in Jul 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD VALUE. ( DESPITE 68 STEPS AND 4 FIRE DOORS TO 4TH FLOOR ROOM 69. ) BREAKFAST V.GOOD BUT BASIC.
Stayed 6 nights in Jul 2025

2/10 Terrible

Arpit

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience. No one picked up my calls 24 hrs before check-in. When I arrived, the lift wasn’t working at all (not just “sometimes” like they claimed), and I waited nearly 2 hours at reception with no staff in sight. Breakfast was supposed to be until 9 AM, but they cleared everything early everyday up until 3 days of my stay — looked more like cost-cutting than hospitality. Worst of all, a staff member agreed to let me check out at 11 on my last stay at the hotel, but a rude woman (maybe the owner?) barged in, cursed at me, got in my face and threw my luggage out. I felt completely bullied and humiliated. No guest should ever be treated like this. This place was a huge mistake — avoid this nightmare of a hotel at all costs. Never again.
Stayed 3 nights in Jul 2025

6/10 Okay

Stuart

Disliked: Amenities
Good value
Stayed 5 nights in Jul 2025

4/10 Poor

lionel

Stayed 4 nights in Jul 2025

4/10 Poor

Gary

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed for 3 days and had to use same one towel the whole time....had to ask for a toilet roll.....place is very very dated....and the receptionist/cleaner needs to learn to be more polite to her guests !
Stayed 3 nights in Jul 2025

8/10 Good

June

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This is old property and as such doesn't have all the facilities modern property has. Nevertheless everything was clean, if not a little compact, due to two additional beds in the room. Obviously no room for anywhere to sit comfortably. Ideal for the short break and value for money. Excellent simple but full English breakfast. Comfy beds.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo traveler 4days July 2025

The Trevelyan hotel met my needs 100%. Clean comfortable, fantastic full English breakfast.
Stayed 4 nights in Jul 2025

4/10 Poor

michael

Disliked: Property conditions & facilities
Great location on the promenade, very old property lift was broken, Mould smell in room. manageress was nice.
Stayed 1 night in Jul 2025

8/10 Good

A

Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Enjoyable

Generally good value, the breakfast was good and served by friendly helpful lad. Couple of small niggles with room, wi-fi doesn't work except in reception. Poor signal to TV, so buffers badly, only BBC watchable (Just) and no tea and coffee making facility in room. All very minor and didn't really detract from our stay.
Stayed 4 nights in Jun 2025

6/10 Okay

Fred

Liked: Cleanliness
Disliked: Amenities
No bar as advertised no WiFi in bedroom no tea or coffee in bedroom breakfast mediocre
Stayed 5 nights in Jun 2025

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay. The staff was very friendly
Stayed 4 nights in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, room comfort

Perfect seaside break

We enjoyed our week"s stay at Trevelyan. We stayed in a basic double room, which was good for us. The daily breakfast was great - full English breakfast or scrambled eggs on toast, with tea/coffee, toast and jam and assorted cereals - perfect. The staff were very attentive during breakfast. For us, Trevelyan was perfectly situated between the Electric Railway and central Douglas just half a mile away. Would recommend.
Stayed 7 nights in Jun 2025

2/10 Terrible

Val

Disliked: Cleanliness, amenities, property conditions & facilities
The landlady was incredibly rude and offensive when my friend reported having no electricity in her room when we returned after an evening out
Stayed 3 nights in Jun 2025

6/10 Okay

Karbin

Liked: Cleanliness, amenities
Good and affordable. Recommended.
Stayed 2 nights in Jun 2025

8/10 Good

paul

Stayed 4 nights in May 2025

6/10 Okay

Megan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This was a great price. It’s very old and historic, with skinny halls and crazy carpets everywhere. Like a fun maze! Some small things: fix the elevator, add an instruction card in the shower, add a small shelf in the shower.
Stayed 7 nights in May 2025

10/10 Excellent

Loren

Liked: Amenities, property conditions & facilities
It's a very clean hotel, the ownership is very friendly and helpful. It is not a modern cookie cutter hotel or building. It is the Victorian era. It is not fancy in modern terms. The stairs are steep and narrow, they way they were done at the time it was built. I would like more lighting on them. Breakfasts were good and satisfying. I had plenty of hot water.
Stayed 20 nights in Apr 2025

8/10 Good

Andy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Friendly staff, breakfast good. Would recommend
Stayed 3 nights in Apr 2025

2/10 Terrible

daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are aggressive don't answer requests they are very discriminatory towards people with limited mobility and put me on second floor and next day I was accused of 'being one of those people' had to check out literally next morning due to this and abuse from them, the owner is a crook he is refusing a refund dispite this from his useless staff.
Stayed 5 nights in Apr 2025

10/10 Excellent

Timothy Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, personal service and great sea front location.
Stayed 3 nights in Apr 2025

6/10 Okay

Louis

Stayed 4 nights in Sep 2024