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Citymax Hotel Business Bay

4.0 star property

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Photo gallery for Citymax Hotel Business Bay

Outdoor pool
Lobby
Executive Suite | 1 bedroom, in-room safe, desk, laptop workspace
Bar (on property)
Daily buffet breakfast (AED 49 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Al Khaleej Al Tejari 2 St, Dubai, Dubai
  • Place, Dubai Water Canal
    ‪4 min walk‬
  • Place, Dubai Mall
    ‪2 min drive‬
  • Place, KidZania
    ‪3 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪10 min drive‬

Room options

View all photos for Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

View from room

Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

9.0 out of 10
Wonderful
(9 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

View from room

Family Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Family Inter-connecting Room - includes 20% off Food & Beverage (excluding in-room dinning)

1 bedroom, in-room safe, desk, laptop workspace

Family Inter-connecting Room - includes 20% off Food & Beverage (excluding in-room dinning)

  • 52 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Executive Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

View from room

Executive Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room - includes 20% off Food & Beverage (excluding in-room dinning)

1 bedroom, in-room safe, desk, laptop workspace

Twin Room - includes 20% off Food & Beverage (excluding in-room dinning)

8.0 out of 10
Very good
(2 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite

Executive Suite | 1 bedroom, in-room safe, desk, laptop workspace

Executive Suite

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | 1 bedroom, in-room safe, desk, laptop workspace

Family Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Citymax Hotel Business Bay

Hotel with free parking, near Dubai Fountain
This hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a coffee shop/cafe are on-site.
Citymax Hotel Business Bay offers 348 air-conditioned accommodations with laptop-compatible safes and a hairdryer. LED televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Citymax Hotel Business Bay, you'll be within walking distance of Dubai Water Canal. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 5 minutes by car from Dubai Aquarium & Underwater Zoo and 5 minutes from Dubai Fountain
Citymax Hotel Business Bay offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre and 3 meeting rooms are available. The business-friendly Citymax Hotel Business Bay also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Citymax Hotel Business Bay has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 49 for adults and AED 24.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citymax Hotel Business Bay

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 49 for adults and from AED 24.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Citymax Business Bay Dubai
Citymax Hotel Business Bay Hotel
Citymax Hotel Business Bay Dubai
Citymax Hotel Business Bay Hotel Dubai

Reviews

Citymax Hotel Business Bay Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 49 out of 86 reviews
Rating 8 - Good. 25 out of 86 reviews
Rating 6 - Okay. 2 out of 86 reviews
Rating 4 - Poor. 4 out of 86 reviews
Rating 2 - Terrible. 6 out of 86 reviews

Reviews

8/10 Good

Mickhail

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

SAID

Liked: Cleanliness, staff & service
Good place , Thanks for staff
Stayed 1 night in Jul 2025

2/10 Terrible

Parwiz

Stayed 1 night in Jul 2025

10/10 Excellent

William

Excellent and welcoming environment.
Stayed 4 nights in Jun 2025

10/10 Excellent

Pistis

Stayed 1 night in May 2025

10/10 Excellent

Pistis

Stayed 1 night in May 2025

10/10 Excellent

Mohammed

Stayed 1 night in May 2025

10/10 Excellent

Shoaib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best choice in Business Bay

Stayed 1 night in May 2025

8/10 Good

Nallayen

Liked: Cleanliness, staff & service, property conditions & facilities
Good service. Courteous staff
Stayed 1 night in May 2025

8/10 Good

Mohsin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Ali

Liked: Cleanliness, amenities
Clean
Stayed 2 nights in May 2025

10/10 Excellent

Ajuk

Business traveller
Liked: Amenities
Unique location
Stayed 4 nights in Apr 2025

10/10 Excellent

Samita

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 6 nights in Apr 2025

10/10 Excellent

Florin

Stayed 2 nights in Apr 2025

10/10 Excellent

Dragica

Stayed 4 nights in Mar 2025

10/10 Excellent

KFM

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are nice and friendly, the evening shift of valet parking guy were polit person. But the security guard at night shift has to improve the way of talking with guest, not polit and professional
Stayed 5 nights in Mar 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service, great bar and fantastic staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a standard double bed room and there was an issue with our bathroom. We spoke with the reception, they were very helpful. They apologised for the invonvinence and gone beyond and over and upgraded our room to a huge family suite. The staff and management were very friendly, breakfast buffet was very good for the price as well.
Stayed 1 night in Mar 2025

10/10 Excellent

AHMAD

Stayed 7 nights in Feb 2025

8/10 Good

Vigen, tuxedo park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not really upscale as they claim it. But its ok.
Stayed 4 nights in Jan 2025

8/10 Good

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dear Santish, I just wanted to provide some feedback on my recent stay at CityMax Business Bay. Overall, I had a great experience at the hotel, with comfortable accommodations and friendly staff. However, I do have a small suggestion for improvement. As a British customer who enjoys a traditional cup of tea, I was disappointed to see that the room only had powdered milk available. Many British tea drinkers prefer to use fresh milk in their tea, as it provides a richer and creamier taste. I would recommend providing small cartons of fresh milk in the rooms for guests who prefer this option. I did, of course, ask for non powdered milk on no less than 3 occasions to 3 different people and they all said politely that it was not possible for me to have any. I hope you will consider this feedback for future guests, as it would greatly enhance the tea-drinking experience for British customers staying at CityMax Business Bay. Thank you for your attention to this matter.
Stayed 2 nights in Mar 2024

8/10 Good

Haidar, AMMAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

2/10 Terrible

Tiffiney

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The management is rude Saniyah Shaikh. I called and she had terrible listening skills and when asked a question instead of answering she asked another question. The feont desk staff rude. I pay tourism fee by credit card. Even after the see a booking..the will harass over and over for 30 dirham fee as if im running away when im staying here. The front desk Egyptian guy. Constantly harassing for tourism fee even after it was paid. These people have no customer service skill. Im not sure of they are just rude or racist. Either way. I wont be back.

2/10 Terrible

Tiffiney

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The management is rude Saniyah and Egyptian guy front desk. I have booked three times...meaning i get three reviews..be smart people...be nice to eveyone..because your reviews matter. Have respect for your guest.