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Palace Dubai Creek Harbour

5.0 star property

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Photo gallery for Palace Dubai Creek Harbour

Executive Suite - Complimentary Lagoon Access | Balcony view
Creator video - submitted by Olga Zaitseva
Balcony
Reception
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Ras Al Khor Creek Harbour, Dubai, 9440
  • Place, Dubai Festival City Mall
    ‪4 min drive‬
  • Place, Dubai Creek
    ‪4 min drive‬
  • Place, Dubai Mall
    ‪10 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Canal View) - Complimentary Lagoon Access

Deluxe Room, 1 King Bed (Canal View) - Complimentary Lagoon Access | Living area | 52-inch LCD TV with digital channels, pay films

Deluxe Room, 1 King Bed (Canal View) - Complimentary Lagoon Access

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds (Canal View) - Complimentary Lagoon Access

Deluxe Twin Room, 2 Twin Beds (Canal View) - Complimentary Lagoon Access | Balcony view

Deluxe Twin Room, 2 Twin Beds (Canal View) - Complimentary Lagoon Access

  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite - Complimentary Lagoon Access

Executive Suite - Complimentary Lagoon Access | 1 bedroom, premium bedding, memory-foam beds, minibar

Executive Suite - Complimentary Lagoon Access

  • 111 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds - Complimentary Lagoon Access

Deluxe Twin Room, 2 Twin Beds - Complimentary Lagoon Access | 1 bedroom, premium bedding, memory-foam beds, minibar

Deluxe Twin Room, 2 Twin Beds - Complimentary Lagoon Access

  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (Partial Canal View) - Complimentary Lagoon Access

Deluxe Room, 1 King Bed (Partial Canal View) - Complimentary Lagoon Access | Living area | 52-inch LCD TV with digital channels, pay films

Deluxe Room, 1 King Bed (Partial Canal View) - Complimentary Lagoon Access

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed - Complimentary Lagoon Access

52-inch LCD TV with digital channels, pay films

Deluxe Room, 1 King Bed - Complimentary Lagoon Access

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Palace Dubai Creek Harbour

Luxury hotel with 2 restaurants and free valet parking
Along with 2 restaurants, this hotel has an outdoor pool and a bar/lounge. Free wired Internet in public areas and free valet parking are also provided. Other amenities include a coffee shop/cafe, massage/treatment rooms and concierge services.
Palace Dubai Creek Harbour offers 122 air-conditioned accommodations with minibars and a safe. Memory foam beds feature premium bedding. 52-inch LCD televisions come with premium digital channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms. Services include deep-tissue massages and hot stone massages.
During your stay at Palace Dubai Creek Harbour, you'll be close to Dubai World Trade Centre. You'll find features such as free valet parking and free wired Internet, plus 2 restaurants.
  • Free WiFi
  • Free valet parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute drive from Dubai Creek and a few minutes from Dubai Festival City Mall
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and wired Internet is free in public spaces. An outdoor pool, spa services, and multilingual staff are also featured at the luxury Palace Dubai Creek Harbour. Free valet parking is available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

Palace Dubai Creek Harbour has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired internet

Parking and transport

  • Free valet parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Spa

  • 3 treatment rooms
  • Deep-tissue massages
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Built in 2023
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 52-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palace Dubai Creek Harbour

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 185.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AED 185.0 per night
  • Service fee: 7 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1171404
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palace Creek Harbour
Dubai Creek Harbour Dubai
Palace Dubai Creek Harbour
Palace Dubai Creek Harbour Hotel
Palace Dubai Creek Harbour Dubai
Palace Dubai Creek Harbour Hotel Dubai

Palace Dubai Creek Harbour Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 10 out of 12 reviews
Rating 8 - Good. 1 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

10/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

10/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mojan

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous
Stayed 5 nights in Apr 2025

10/10 Excellent

ALAA

Stayed 1 night in Jan 2025

10/10 Excellent

Adedoyin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is definitely 5 star, the room was beautifully decorated and spacious and most importantly clean, the service was amazing from front desk, kitchen staff to housekeeping all 5 star service. The area was nice and quiet as well, if you want to be near downtown Dubai but not stay in the hustle bustle, then this place is nice and peaceful, would definitely recommend this hotel.
Stayed 6 nights in Sep 2024

2/10 Terrible

SANA

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor service we waited for 30 minutes to get our luggage and there was no complimentary drinking water in room . We called them to provide us with water
Stayed 1 night in Aug 2024

8/10 Good

Vipul

Business traveller
Liked: Cleanliness, property conditions & facilities
Sharar at reception was excellent check in and very polite and excellent customer service Good range of breakfast but you have to ask for hot drinks three to four times before you get or food comes quicker than the hot drinks The lobby guy was very rude which I complained, Akhili who was in lobby was excellent but not his colleague in morning he was more interested in serving better service to other guests than an Indian Pool seems a bit small Overall second thoughts of staying there again
Stayed 4 nights in May 2024

10/10 Excellent

Mounir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff! The staff were amazing…Oussama, sahar, assimagul, ghofran and many other. Great start to this great hotel! Well done
Stayed 1 night in May 2024

10/10 Excellent

Abdullah

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025