The Suites Hotel at Waterfront Plaza

2.5 star property

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32-inch flat-screen TV with cable channels, TV
Indoor pool
Condo, 2 Bedrooms | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher
Lobby sitting area
1 bedroom, desk, laptop workspace, blackout curtains

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Kitchen
  • Pool

Explore the area

Map
325 Lake Avenue S., Duluth, MN, 55802
  • Duluth Entertainment Convention Center
    ‪5 min walk‬
  • Bayfront Festival Park
    ‪6 min walk‬
  • Aerial Lift Bridge
    ‪7 min walk‬
  • Duluth, MN (DLH-Duluth Intl.)
    ‪13 min drive‬

Room options

Suite, 1 Bedroom, 1 King Bed

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Studio Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Suite, 2 Bedrooms, 1 King Bed, Accessible

  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Suite, Multiple Beds

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Condo, 1 Bedroom, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

Suite, 2 Bedrooms, 1 King Bed

  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

Condo, 2 Bedrooms

  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Studio (With Jetted Tub)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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About this property

The Suites Hotel at Waterfront Plaza

Family-friendly hotel with 2 restaurants and free breakfast
2 restaurants, an indoor pool and a fitness centre are available at this hotel. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site. Weekly housekeeping is available.
The Suites Hotel at Waterfront Plaza offers 132 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Duluth hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at The Suites Hotel at Waterfront Plaza. During your stay, you're just a quick walk from Lake Superior. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free self-service breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy Italian cuisine while dining at Old Chicago Pizza
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Just a 1-minute drive from Lake Superior and 8 minutes from Miller Hill Mall
  • Dogs welcome for a fee (restrictions apply)
The Suites Hotel at Waterfront Plaza offers its guests a kids' pool, an indoor pool, Access to hot tub, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A fitness centre, a vending machine, and an arcade/games room are also featured at the family-friendly The Suites Hotel at Waterfront Plaza. Self parking is free.

Smoking is allowed in designated areas at this Duluth hotel.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Old Chicago Pizza – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Red Lobster – This seafood restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Old Chicago Pizza
  • Red Lobster

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125.00 per stay), plus a deposit of USD 0 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 125 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 7.5 per cent destination fee will be charged.
  • Service fee: 7.88 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 0 per stay
  • Pet fee: USD 75 per accommodation, per stay (maximum USD125.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8 AM to 10:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Suites Hotel Waterfront Plaza Duluth
Suites Hotel Waterfront Plaza
Suites Waterfront Plaza Duluth
Suites Waterfront Plaza
The Suites At Waterfront Plaza
The Suites Hotel at Waterfront Plaza Hotel
The Suites Hotel at Waterfront Plaza Duluth
The Suites Hotel at Waterfront Plaza Hotel Duluth

The Suites Hotel at Waterfront Plaza Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 324 out of 1023 reviews
Rating 8 - Good. 240 out of 1023 reviews
Rating 6 - Okay. 215 out of 1023 reviews
Rating 4 - Poor. 163 out of 1023 reviews
Rating 2 - Terrible. 81 out of 1023 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Angelina Marie

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quiet and clean. It is a bit dated and could use a refresh. But the bed was comfortable and the suite was huge. We also liked that it was walkable to shopping and dining. Would have been nice to have a view of the lake but the price was better because we didn't. The receptionist at the front desk was supper friendly and inviting! We enjoyed out stay and would stay again.
Stayed 1 night in Mar 2025

8/10 Good

Heather

Stayed 1 night in Feb 2025

2/10 Terrible

Jessica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The odor was awful. It smelled like seafood and cigarettes
Stayed 2 nights in Feb 2025

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Ellen

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The male staff on Thur night 1/16 and that we called on Thur 1/23 was rude and not helpful at all. The girls in the morning 1/18 and 1/19 were very helpful, kind and supportive. The property was well maintained and clean.
Stayed 3 nights in Jan 2025

6/10 Okay

Terry

Liked: Cleanliness, staff & service

Needs some improvement for the price charged.

If the cost was not so high, I would have given a better rating. However for over 200$ for one night stay, I found the rooms to be less then expected. There is an odor one would expect when in a very old house or building. The sound proofing is also very poor, we could hear every noise outside our room. The refrigerator was rattling because of a loose panel inside. There also was no option on the TV for streaming services, just cable TV. On check out, there were 4 of us waiting at the desk for over 5 minutes with nobody present at the desk, and it was after 10 a.m. in the morning. While I normally don't complain about a hotel stay, when I pay that much for one nights stay, I definetly expect more. I would compare this stay to what I would expect at a Holiday Inn.
Stayed 1 night in Feb 2025

8/10 Good

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Joleen

Travelled with family
The charm of this property is getting outweighed by the fact that it is very run down and it smelled like marijuana in our hallway which came into our room on occasion.
Stayed 2 nights in Feb 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Staff & service, property conditions & facilities
I loved the room
Stayed 4 nights in Dec 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the old warehouse charm of this property. Stayed her a couple of times, the rooms are spacious and great for families.
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Leanne

Stayed 2 nights in Oct 2024

6/10 Okay

Jane

Liked: Cleanliness, staff & service
Good location for bentleyville. Priced higher for the event. There was some noise - but it was mostly for folks in the hallways. Room to room noise was not an issue. Would stay again.
Stayed 1 night in Dec 2024

8/10 Good

Kayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Kelly

Travelled with group
Liked: Staff & service, property conditions & facilities
It was easy to get to and convenient for where we wanted to be in canal park. Lobby was nice and staff were welcoming. The bed was not made and dirty from previous guests. Toilet was not cleaned. We called and housekeeping came right away to remedy it. Walls are very thin and you can hear everything in the room next to you.
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable & spacious, great location

Wasn't sure what to expect based on others' reviews, but was pleasantly surprised. We received a ground floor room with a window, super high ceilings and a kitchenette, making the room seem huge. The two double beds were very comfortable. The bathroom was small and could use updating, but was sufficient. Water in shower should be hotter. Breakfast was decent, better than some. Lots of seating available. My daughters used the pool, which was very busy & noisy. They said the hot tub was lukewarm and got hit by a flying ball while in it. Location is great even in mid January. We attended a figure skating competition at Amsoil & DECC and were able to walk there and back. Lots of restaurants and shops nearby and close to everything.
Stayed 2 nights in Jan 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in clerk was very friendly and gave great restaurant recommendations. Great location for going to a concert downtown. Will stay here again!!
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas, DES MOINES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and quiet room
Stayed 1 night in Dec 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wedding

Was here for a wedding. Room wascnice
Stayed 2 nights in Jan 2025

6/10 Okay

Taylor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

It's fine.

Check in was slow. Room was quite warm. Older hotel with adequate renos but not amazing.
Stayed 2 nights in Dec 2024

10/10 Excellent

rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Samantha, Forest Lake

Stayed 1 night in Dec 2024

10/10 Excellent

Donna M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024