The Suites Hotel at Waterfront Plaza

2.5 star property

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Lobby
Studio Suite, 1 Queen Bed | Living area | 32-inch flat-screen TV with cable channels, TV
Studio Suite, 2 Double Beds, Accessible | Desk, laptop workspace, blackout curtains, iron/ironing board
Indoor pool
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
325 Lake Avenue S., Duluth, MN, 55802
  • Place, Duluth Entertainment Convention Center
    ‪5 min walk‬
  • Place, AMSOIL Arena
    ‪7 min walk‬
  • Place, Bayfront Festival Park
    ‪8 min walk‬
  • Airport, Duluth, MN (DLH-Duluth Intl.)
    ‪12 min drive‬

Room options

Suite, 2 Bedrooms, 1 King Bed

8.0 out of 10
Very good
(37 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

Studio Suite, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed

8.6 out of 10
Excellent
(15 reviews)
  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Bedrooms, 1 King Bed, Accessible

7.6 out of 10
Good
(13 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Suite, Multiple Beds

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Studio Suite, 1 King Bed with Sofa bed

7.8 out of 10
Good
(66 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, 1 King Bed

8.2 out of 10
Very good
(39 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Studio Suite, 2 Double Beds

7.4 out of 10
Good
(24 reviews)
  • Sleeps 4
  • 2 Double Beds

Premium Studio (With Jetted Tub)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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About this property

The Suites Hotel at Waterfront Plaza

Waterfront hotel with fitness centre and sauna
An indoor pool, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a sauna, a 24-hour business centre and Access to hot tub are on-site. Weekly housekeeping is available.
The Suites Hotel at Waterfront Plaza offers 132 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Duluth hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Suites Hotel at Waterfront Plaza's great location. During your stay, you're just a quick walk from Lake Superior. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy Italian cuisine while dining at Old Chicago Pizza
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Steps from S.S. William A. Irvin Ore Boat Museum and 6 minutes on foot from Lake Superior
  • Dogs welcome for a fee (restrictions apply)
The Suites Hotel at Waterfront Plaza offers its guests a kids' pool, an indoor pool, Access to hot tub, and a sauna. There's a restaurant on site. Business amenities include a 24-hour business centre and a meeting room.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a vending machine, and an arcade/games room are also featured at the family-friendly The Suites Hotel at Waterfront Plaza. Self parking is free.

Smoking is allowed in designated areas at this Duluth hotel.

Old Chicago Pizza – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Red Lobster – This seafood restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Old Chicago Pizza
  • Red Lobster

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 125 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Suites Hotel Waterfront Plaza Duluth
Suites Hotel Waterfront Plaza
Suites Waterfront Plaza Duluth
Suites Waterfront Plaza
The Suites At Waterfront Plaza
The Suites Hotel at Waterfront Plaza Hotel
The Suites Hotel at Waterfront Plaza Duluth
The Suites Hotel at Waterfront Plaza Hotel Duluth

The Suites Hotel at Waterfront Plaza Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 219 out of 465 reviews
Rating 8 - Good. 110 out of 465 reviews
Rating 6 - Okay. 66 out of 465 reviews
Rating 4 - Poor. 34 out of 465 reviews
Rating 2 - Terrible. 36 out of 465 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Jaden, Sleepy Eye

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Started off on a rough start they didn’t have our room ready hour and a half after check in time. Then gave us room keys to a room that already had someone in it. Which made the experience bad. But after that and we got settled in the room was nice and the parking was free which was great. And great location. Some areas of the hotel need updating but inside the room was nice.
Stayed 2 nights in Oct 2025

2/10 Terrible

Amber

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst stay in the history of our hotel stays Background: Traveling to Duluth with my 66 year old mother to watch our cousin play hockey for the Bulldogs. She's 66 and in heart failure. Traveling is already hard to do. 4pm: Check into our hotel, drop our stuff off, head out 8pm: Bring my mom back to the hotel to rest and walk into our room which is full of other people's belonging splayed all over the room with our stuff tucked into a corner. About $1,000 worth of my mom's heart medication, included. Staff say sorry, put us in a new room Leave my mom in new room ASSURED by staff it won't happen again 11pm: get a call from my mom that a male entered her bedroom with a key (because it was "his" room) and was just assigned by the front desk Not once, but TWICE people were assigned our room that we were already in. This is a huge breach of privacy and a BIG problem. Something seriously bad could've happened (robbery, assault, heart attack, etc) Our night was robbed, our privacy was robbed and our drive to travel again and trust the process is at a zero.
Stayed 1 night in Oct 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good. The front desk guys were amazing. One especially. I wish I got his name. He said he just started recently. He apologized many times for me being patient about our room not being ready on time.
Stayed 1 night in Oct 2025

6/10 Okay

Laurie

Stayed 1 night in Oct 2025

4/10 Poor

Enrique

Travelled with family
Disliked: Cleanliness, staff & service
We didn’t use the hotel’s wifi. There was a used towel hanging at the back of the bathroom door and dirty utensils in the dishwasher. The nightstand, tv console and table surfaces were dusty. The tv was not plugged in at the back as well! We’ve informed the guy at the reception right away and he did apologize. But, unfortunately didn’t rectify the situation. We’ve called and requested for bed linens and pillows that took us more than 30 minutes to wait. The guy at the reception said he’ll bring them “when he get the chance.”. There were no other staffs around aside from the two guys at the reception. I have to go down and get them myself as we’re all tired especially the kids, from the long travel. We also took the initiative to at least dust off the surfaces so that we can already prepare for sleep. I was not comfortable and feel unsafe with the parking area as It was across the street and in an open area. Despite of it all, bathroom was new, bed was comfortable and the AC was good!
Stayed 1 night in Oct 2025

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious room. Very comfortable bed and bedding. Great staff. Great stay, convenient location.
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
However, when we checked in, we noticed a few cleanliness issues that were concerning. There was hair in the sink, unflushed waste in the toilet, and oddly, pieces of cheese left in the bathroom. These things gave the impression that the space hadn't been properly cleaned before our arrival. We’d appreciate it if this could be addressed for future guests. Thank you for your attention.
Stayed 1 night in Oct 2025

6/10 Okay

Tim

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Chelsey

Disliked: Staff & service
We stayed for one night and enjoyed the location of this hotel. However, the title is misleading. It is not on the waterfront. It is about two blocks from Lake superior and there are no views of the lake. The check-in staff was dismal, they give you a voucher for breakfast, which was pretty poor selection. There were lots of homeless people hanging out in front of the hotel making it feel a bit awkward to walk in and out. Parking lot was fine to park in the afternoon, but by evening, it was completely full and very difficult to find a spot. We were placed in a room that did not have any windows, however, it was quite large with two exit doors. Just seemed pretty dark and depressing. In and around the entryways of the building, there were holes and divots in the walls that made the hotel look kind of dingy. It wasn’t horrible, but it was definitely not a favorite in Duluth.
Stayed 1 night in Oct 2025

10/10 Excellent

amber

Travelled with group
Liked: Cleanliness, amenities
The hotel is rite where you want to be you can walk pretty much anywhere the hotel is a great stay
Stayed 2 nights in Oct 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Friendly. Knowledgeable. Helpful. Wifi difficult to connect and would not stay connected. I had to keep logging back in.
Stayed 1 night in Oct 2025

6/10 Okay

Heather, Mankato

Disliked: Property conditions & facilities
Great location and nice that they ‘freshened’ up the rooms. However, we arrived at 3:30 to check in and were told our room wasn’t ready and would be another half an hour, we came back at 4:00 and waited half an hour to check in. Even after waiting for them to clean our room, when we got to our room there was food left in the fridge and male ‘parts’ drawn in the dust on the top of the fridge. We used to love staying here because of the location and breakfast but it just hasn’t been the same since management changed.
Stayed 1 night in Sep 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Close to everything…
Stayed 1 night in Oct 2025

10/10 Excellent

Leigh Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Neat hotel in the heart o
Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was a challenge as there was not spot when I arrived
Stayed 1 night in Oct 2025

8/10 Good

Will

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, the rooms were nice and there is lots to do in walking distance.
Stayed 2 nights in Oct 2025

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking right across the street. Very clean room. Nice pool area.
Stayed 1 night in Oct 2025

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I have stayed here multiple times over the years and have to admit this property has gone downhill. The rooms are outdated, dusty, and not well cared for. We chose not to use the pullout couch due to the multiple stains on the mattress. Gross! The air system is so loud in the rooms, we had to turn the TV all the way up just to hear it. The breakfast area was so dirty, and many items were out of stock when we arrived, with over an hour left of breakfast. The garbage was overflowing, all the empty tables were dirty, there was a hair in the jelly bowl, and the plates were gone. There was not a worker in sight. We all lost our appetites and chose to eat elsewhere for breakfast. The parking can be a nightmare, and the spots in the back lot are not marked. You could easily park in the wrong area and be towed. The front desk staff were pleasant, that was the only plus, other than the location. It's so sad because this used to be such an iconic hotel. For the price, it's not worth it. We will not stay here again.
Stayed 2 nights in Oct 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Close to restaurants. Clean room. Shower got water everywhere which was frustrating, but unavoidable
Stayed 1 night in Oct 2025

10/10 Excellent

Nicholas

Stayed 2 nights in Oct 2025

6/10 Okay

Michael

Stayed 2 nights in Oct 2025

10/10 Excellent

Clint

Stayed 1 night in Oct 2025

4/10 Poor

JULIANE

Disliked: Cleanliness, staff & service
Parking was across thw street, which was not very convenient. Room was not ready at check in time and it looked like it wasn't cleaned well, if at all. Room was not restocked with toilet paper, garbage bags or paper towels i had to go get them.
Stayed 2 nights in Oct 2025

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025