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Hotel Bannatyne Durham

3.0 star property

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Photo gallery for Hotel Bannatyne Durham

Indoor pool
Premium Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets
Restaurant
Body treatments, hot stone massages, Swedish massages, body wraps
Aerial view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Gym
  • Pool
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Eden Terrace, Durham, England, DH1 2HJ
  • Durham Castle
    ‪3 min drive‬
  • Durham Cathedral
    ‪3 min drive‬
  • Durham University
    ‪4 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪29 min drive‬

Room options

View all photos for Premium Double or Twin Room

Premium Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Premium Double or Twin Room

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room

8.4 out of 10
Very good
(36 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Exterior

Delta Hotels Durham Royal County

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,004 reviews
The price is €102
includes taxes & fees
5 Oct - 6 Oct
Delta Hotels Durham Royal County

About this property

Hotel Bannatyne Durham

Hotel in Durham with full-service spa and fitness centre
Along with a full-service spa, this smoke-free hotel has an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a steam room are on-site.
Hotel Bannatyne Durham offers 50 accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include an indoor pool, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Bannatyne Durham. During your stay, you'll be close to Durham University. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool
  • Treat yourself to body scrubs, facials or hot stone massages at the spa
  • Services include luggage storage
  • On-site recreation includes a gym, a steam room and racquetball/squash
  • Just a 4-minute drive from Durham University and 13 minutes from Beamish Open Air Museum
Hotel Bannatyne Durham offers its guests a full-service spa, an indoor pool, and a steam room. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Hotel Bannatyne Durham also features a fitness centre, a hair salon, and a lift. Free self parking is available.

This 3-star Durham hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Steam room

Family friendly

  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: GBP 15 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for GBP 1 for any bookings where payment for the stay will be made on site instead of at the time of booking.
Payment for the reservation is due at noon on the day of arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Bannatyne Durham
Bannatyne Durham Hotel
Bannatyne Hotel
Bannatyne Hotel Durham
Hotel Bannatyne
Hotel Bannatyne Durham
Hotel Bannatyne Durham Hotel
Hotel Bannatyne Durham Durham
Hotel Bannatyne Durham Hotel Durham

Hotel Bannatyne Durham Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 352 out of 947 reviews
Rating 8 - Good. 332 out of 947 reviews
Rating 6 - Okay. 178 out of 947 reviews
Rating 4 - Poor. 56 out of 947 reviews
Rating 2 - Terrible. 29 out of 947 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

edward

Stayed 4 nights in Jun 2025

8/10 Good

Tom

Business traveller
Good hotel,just very disappointed in terms of having to pay an additional £15 to use the gym facilities as when I booked it I always use the gym included filter for my bookings,not sure who’s at fault here the hotel or hotels.com,the hotel told me it was because I didn’t book directly with them ☹️☹️☹️
Stayed 1 night in Jun 2025

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Receptionist very friendly and helpful. Local buses regular and easy to use. Powerful shower.
Stayed 1 night in May 2025

10/10 Excellent

Bev

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great experience

Great positive experience. The room was every thing I needed and the staff were very helpful. It was great to have the spa next door which is why I came to this hotel
Stayed 2 nights in May 2025

10/10 Excellent

Virginia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A very comfortable, clean, and quiet room.Staff brilliant. Plenty of car parking. Our only suggestion would be to review the breakfast arrangements - for example - a buffet breakfast in the hotel rather than the current system at the adjacent spa.
Stayed 4 nights in May 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort

Not worth the money

Uncomfortable bed, noisy room upstairs when they walked around my light shade was constantly rattling
Stayed 1 night in May 2025

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good basic stay

Simple overnight stay. Clean room. Breakfast is quite limited but fine. EV charging was excellent
Stayed 1 night in May 2025

6/10 Okay

Craig

Business traveller
Liked: Staff & service

Not as expected

A little run down, dated. Double bed was two singles pushed together and you could feel it. Windows only opened a couple of inches and it was a warm night, no ac or fan. Cars racing on streets outside so not quiet. Ok at a push but unlikely to return
Stayed 1 night in Apr 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. The hotel was clean and in a quiet location.
Stayed 1 night in Apr 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Sarah

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Apr 2025

6/10 Okay

Steven

Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Peter

Basic

Very standard accommodation. Food in other building.
Stayed 4 nights in Apr 2025

8/10 Good

Mayra

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Misleading to charge extra to use the pool

Not impressed. It is very misleading that they charge an extra fee per day to use the health club facilities, but the hotel picture is of the pool! They want you to book direct by all means. I did not notice the surcharge coming up in the description as you have to scroll all the way down to see it. Room was OK, both shower and sink starting to clog. Staff at the entrance was not friendly at all, she said they have nothing to do with the pictures Hotels.com choose to promote the hotel. Not a full restaurant on-site, if you want to use the cafe you need to go to the health club which is a different building and they make you sign in to enter. Will not be coming here again. It is a pity as the Darlington branch is beautiful, staff is super friendly but this one misses the mark.
Stayed 2 nights in Apr 2025

2/10 Terrible

Andrew

Stayed 26 nights in Mar 2025

8/10 Good

Neale

Stayed 1 night in Apr 2025

10/10 Excellent

Wayne

Stayed 1 night in Mar 2025

4/10 Poor

Stacy

Stayed 1 night in Mar 2025

8/10 Good

Lesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. Breakfast in the health club was decent. No frills but basics done well.
Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
A comfortable stay, clean, good size room , great for a one night stay.
Stayed 1 night in Mar 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Aaron

Stayed 1 night in Feb 2025