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Radisson BLU Hotel Durham

4.0 star property

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Photo gallery for Radisson BLU Hotel Durham

Lobby
Serves lunch and brunch
Junior Suite | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Exterior
Front of property – evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

View in a map
Frankland Lane, Durham, England, DH1 5TA
  • Place, Durham Castle
    ‪8 min walk‬
  • Place, Durham Cathedral
    ‪10 min walk‬
  • Place, Durham University
    ‪18 min walk‬
  • Airport, Durham (MME-Teesside Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(50 reviews)
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Family Room

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

View from room

Junior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Premium Room, River View

Premium Room, River View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room, River View

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Superior Room, River View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Superior Room, River View

8.6 out of 10
Excellent
(22 reviews)
  • River view
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Superior Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

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Exterior
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includes taxes & fees
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About this property

Radisson BLU Hotel Durham

Hotel with a full-service spa, near Durham University
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Radisson BLU Hotel Durham offers 207 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Lime House Spa has 4 treatment rooms. Services include deep-tissue massages, body wraps and detox wraps. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Radisson BLU Hotel Durham. During your stay, you're just a quick walk from Crook Hall and Gardens. Free WiFi in public areas, a full-service spa and an indoor pool are available.
  • Free WiFi
  • Enjoy a bite to eat at Collage Restaurant, a fine-dining restaurant that serves local cuisine
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to detox wraps, body wraps or massages at Lime House Spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Crook Hall and Gardens and 6 minutes on foot from Gala Theatre Durham
Radisson BLU Hotel Durham offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A hot tub, a sauna, and spa services are also featured at the business-friendly Radisson BLU Hotel Durham. For a fee, parking is available.

This 4-star Durham hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Collage Restaurant – This fine-dining restaurant specialises in local cuisine and serves breakfast and dinner. A children's menu is available.
The Bar – This bar specialises in local cuisine and serves brunch and lunch. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (GBP 14 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15.90 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Collage Restaurant
  • The Bar

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Handrails in stairways (89 centimetre high)
  • Lift (165 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.90 per person
  • Self-parking fee: GBP 14 per night
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Durham Radisson BLU Hotel
Radisson BLU Durham
Radisson BLU Hotel Durham
Radisson Blu Hotel, Durham Hotel Durham
Radisson Durham
Radisson Durham
Radisson Blu Durham Durham
Radisson BLU Hotel Durham Hotel
Radisson BLU Hotel Durham Durham
Radisson BLU Hotel Durham Hotel Durham

Reviews

Radisson BLU Hotel Durham Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 534 out of 1005 reviews
Rating 8 - Good. 297 out of 1005 reviews
Rating 6 - Okay. 107 out of 1005 reviews
Rating 4 - Poor. 42 out of 1005 reviews
Rating 2 - Terrible. 25 out of 1005 reviews

Reviews

6/10 Okay

Antony

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Towels please

Requested additional towels which took 30 plus minutes to arrive
Stayed 2 nights in Jul 2025

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay, very nicely upgraded rooms and we had such a peaceful sleep. Room was so spacious. Right in the center 10 minutes walk from bars and restaurants
Stayed 1 night in Jul 2025

8/10 Good

ALFRED

Must beef up security and employ surveillance camera at the corridors ,bar area ,and crowded area
Stayed 1 night in Jul 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Comfortable and conveniently walkable for Durham city.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, very welcoming. Nice room. Tasty breakfast and restaurant/bar options for dining. Right on the river. On-site parking. Would definitely stay there another time I am in Durham!
Stayed 2 nights in Jun 2025

10/10 Excellent

GARY

Travelled with family
Excellent, convenient and central for visiting Durham and the surrounding area. Exceptional breakfast
Stayed 3 nights in Jul 2025

10/10 Excellent

Ian

Stayed 3 nights in Jun 2025

8/10 Good

Anastasia

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Please, clean your pool!

I loved the hotel, clean and nice, great staff, great amenities. Swimming pool wasn’t clean when I came for a swim in the morning. In fact it was gross, something floating in water. Also, the hotel opens pool to the public (not only hotel visitors), so when I came in at 6am for the opening time, it was full.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

RICHARD JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Joshua

Stayed 1 night in Jun 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Bridget

Liked: Cleanliness, amenities, property conditions & facilities
Clean tidy staff very friendly and helpfull
Stayed 1 night in Jun 2025

10/10 Excellent

GARY

Liked: Cleanliness, amenities, property conditions & facilities
I just love staying here. I have a daughter at the university and the hotel is so conveniently central to everything.
Stayed 2 nights in Jun 2025

4/10 Poor

David

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

MICHAEL

The hotel, was what we expected. We will certainly stop again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

James

Stayed 1 night in Jun 2025

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness
1. In adequate number of staff for serving. 2. Food cut off favoured staff over customers who wanted food at a later time of day. 3. In their premium room, only 2 coffee sachets, only one hot chocolate, only one chair for the table 4. Spa was ok but felt like it needed a good clean 5. Spa man changing room ditto… needed a good clean 6. Spa staff!!! Walked in, can we have towels yes, go into changing room, hmmm how do use the locker? You need a token! So now changed I need to walk back to reception to get a token! Useless staff!
Stayed 1 night in May 2025

10/10 Excellent

Steven

Stayed 1 night in May 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ice machine in Europe! Clean and spacious room and bathroom. Swivel chairs. Good desk and WiFi. Great buffet breakfast. Convenient walking distance to Cathedral and Castle. Did I mention the ice machine.
Stayed 6 nights in May 2025

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Friendly and helpful staff. Very good breakfast.
Stayed 3 nights in May 2025

8/10 Good

Claire

Travelled with group
Liked: Amenities
View of cathedral & river. Lovely
Stayed 2 nights in May 2025

10/10 Excellent

Ian

Stayed 3 nights in May 2025

2/10 Terrible

Carissa

Disliked: Cleanliness, staff & service
I stayed at Radisson Blu Durham expecting a special, premium experience, but was left disappointed. The bed was uncomfortable, and while mattress toppers are available, I was first told they weren’t — only to later find out otherwise. Parking is expensive, and although staff mentioned other options, they gave little to no useful information. Front desk staff were cold and unwelcoming, which set the tone for the entire stay. The biggest letdown was the health spa — the main reason I booked this hotel. The weekend hours had changed, but this was not posted anywhere. I was told this info would’ve been in a welcome letter, but they’d run out and didn’t give me one. Overall, I felt dismissed and undervalued. I wasted my money on what was supposed to be a special experience. I won’t be staying at another Radisson and hope this serves as a warning to others.
Stayed 2 nights in May 2025