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Cavendish Hotel

3.5 star property

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On the beach
Reception
Superior Double or Twin Room | In-room safe, desk, iron/ironing board, free WiFi
Lobby
Property amenity

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

Map
38 Grand Parade, East Sussex, Eastbourne, England, BN21 4DH
  • Eastbourne Beach
    ‪3 min walk‬
  • Eastbourne Pier
    ‪7 min walk‬
  • Devonshire Park Lawn Tennis Club
    ‪7 min walk‬

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About this property

Cavendish Hotel

Beachfront hotel for sun and fun
Along with a restaurant, this hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include a business centre, dry cleaning and a 24-hour front desk.
Cavendish Hotel offers 148 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Cavendish Hotel. During your stay, you're just a quick walk from Eastbourne Beach. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the helpful staff and the location
  • Steps from Eastbourne Beach and a 5-minute drive from South Downs National Park
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. The business-friendly Cavendish Hotel also features a library, dry cleaning/laundry services, and a lift. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Eastbourne hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 8 AM to 10:30 AM.
Marine Restaurant – On-site restaurant.
Room service is available.

Languages

English, Hungarian, Italian, Polish, Portuguese, Romanian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Marine Restaurant

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On the bay
  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults and GBP 6 to 10.00 for children
  • Self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Cavendish Eastbourne
Cavendish Hotel Eastbourne
Cavendish Hotel Hotel
Cavendish Hotel Eastbourne
Cavendish Hotel Hotel Eastbourne

Cavendish Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 257 out of 1000 reviews
Rating 8 - Good. 266 out of 1000 reviews
Rating 6 - Okay. 180 out of 1000 reviews
Rating 4 - Poor. 149 out of 1000 reviews
Rating 2 - Terrible. 148 out of 1000 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Barbara

Liked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Louise

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Adrian

Travelled with partner
We were pleasantly surprised our room was clean and hotel lobby is very impressive, for a cheap hotel break you cannot go wrong .
Stayed 1 night in Mar 2025

8/10 Good

Shaton

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a nice stay staff were very nice. Bit disappointed with 1 of our rooms considering we paid the same for both rooms
Stayed 2 nights in Mar 2025

8/10 Good

Tania

Travelled with family
Liked: Cleanliness, staff & service
Huge room, old and tired, but perfectly ok for the cheap price
Stayed 1 night in Mar 2025

2/10 Terrible

Iain

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tired building. Staff unhelpful. Room dirty.
Stayed 9 nights in Feb 2025

6/10 Okay

Darren

Disliked: Room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Elaine Paula

Stayed 1 night in Mar 2025

6/10 Okay

Gina

Travelled with partner
We stayed at the Cavendish last Friday 14th February, after attending a funeral, we were pleasantly surprised by Reception and foyer, however, @ 4AM there was a fire alarm, which was not handled very well, as a former fire Marshall, there was no protocol in place, no one at fire exit to guide us, and general confusion, every one made their way to Reception, who did not have a very hood grasp on the situation and seemed rather flustered and no one took control, if indeed there had been a fire, there would have been lots of casualties, this really spoiled our experience at the Cavendish, and when we tried to express our feelings in the morning were met with a very dismissive receptionist, who did not see how upset we were and we were not even offered breakfast for the inconvenience of the night before, or any explanation , simply saying that regular fire alarms and drills were deployed in day times, however people react so different in the middle of the night , disturbed from sleep, disoriented etc and with no guidance .
Stayed 1 night in Feb 2025

8/10 Good

Barry

Stayed 1 night in Dec 2024

4/10 Poor

Jude

Disliked: Cleanliness, staff & service, property conditions & facilities

Fawlty Towers

1) Normal check-in is at 15:00 hours. We arrived at 13:30 and went to reception to pay for two days of car parking. We were told that the room was not ready and to come back at 15:00. We came back at 15:30 and was given the keys to room 112. On entering, the room was not made up and in a complete mess. It was reported to Reception and was offered a corner room with a limited sea view. This was refused as we had booked a sea view room. We asked if the room could be made up whilst we waited but the house keeping staff had gone home. Reception gave us another room with a sea view and we moved in. 2) Dinner was served by what looked like the maintenance man wearing his work clothes. He was the only waiter on duty. The next day we saw him cleaning the car park. I have photos but have not posted them. 3) Day 2 Dinner, the wine glass placed on our table was broken with a large chunk missing from it resulting in spillage when filling with water. We have stayed here before with no complaints but this was not a good experience considering it is advertised as a 4 star hotel.
The first room we we assigned
Stayed 2 nights in Feb 2025

10/10 Excellent

Loretis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Jane

Hotel was cold didn’t have extra heaters
Stayed 1 night in Feb 2025

2/10 Terrible

Ian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived later than planned and asked if we could get a drink the night receptionist said the bar was closed. We then asked another member of staff If we could get a soft drink he said he would ask and then we were left sitting in the lobby waiting for him to return and he never did. We then asked the night receptionist where his colleague was and explained and he completely dismissed us. We asked that all we were asking for was a soft drink and he became very rude towards us and said it's water or nothing as this was not Las Vegas.!!!. We commented on how rude he was and he then claimed we were being racist towards him. I told him not to throw the race card into this and he completely dismissed us by telling us we should have booked somewhere else. Absolutely terrible attitude. I would not recommend this hotel to stay at. The night receptionist needs to go on to some form customer service course. Definitely not a place to stay at.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really good stay only down fall was dusty and no toaster but other than that would stay there again
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Class act very good value for money
Stayed 3 nights in Jan 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dated rooms

The reception area looked amazing, but our room was very dated, dirty carpet, worn furniture and it was really hot in the rooms. Windows looked like they were falling apart. Corridor smelt like cannabis. You can hear the people in the next room talking. The location of the hotel was good but I wouldn’t return to this hotel.
Stayed 1 night in Feb 2025

8/10 Good

Andrew

Liked: Property conditions & facilities
For the price of the room I think it was good value
Stayed 1 night in Feb 2025

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities

One night stay

Standard room for a one night stay amenities was all good
Stayed 1 night in Jan 2025

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Wonderful stay again as second trip. Staff are so welcoming and helpful. Room was spacious and had everything we needed and more. Bar was inviting and reasonably priced Really very pleasant trip
Stayed 1 night in Jan 2025

10/10 Excellent

christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a reasonablerate....large room...quiet
Stayed 1 night in Jan 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just to break I needed
Stayed 1 night in Jan 2025

10/10 Excellent

Barry

Stayed 3 nights in Nov 2024

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotels in Eastbourne…

Comfortable room ,good staff . Always a pleasure to stay there….
Stayed 2 nights in Jan 2025

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