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Best Western Plus City Centre Inn

3.0 star property

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Photo gallery for Best Western Plus City Centre Inn

Restaurant
Indoor pool
Lobby
Indoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
11310 109 St Nw, Edmonton, AB, T5G2T7
  • Place, Kingsway Mall
    ‪2 min walk‬
  • Place, Royal Alexandra Hospital
    ‪13 min walk‬
  • Place, Rogers Place
    ‪3 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(57 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator

7.8 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Family Suite, Multiple Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Standard Room, 2 Queen Beds, Non Smoking, Fireplace | Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

9.0 out of 10
Wonderful
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only)

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

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About this property

Best Western Plus City Centre Inn

An indoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site.
Best Western Plus City Centre Inn offers 109 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium digital channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a waterslide, an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus City Centre Inn. During your stay, you're just a quick walk from Kingsway Mall. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Splash around at the waterslide or swim in the indoor pool
  • Amenities include a front desk safe, locker space and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Kingsway Mall and 15 minutes on foot from Royal Alexandra Hospital
Best Western Plus City Centre Inn offers its guests an indoor pool, a waterslide, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A vending machine, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Best Western Plus City Centre Inn. Self parking is free.

Smoking is allowed in designated areas at this 3-star Edmonton hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7 AM to 11 AM and at the weekend from 7 AM to noon.
Tim Hortons – On-site coffee shop.
Runway 29 Lounge – This lobby lounge specialises in American cuisine and serves breakfast, lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7 AM to 11 AM on weekdays and 7 AM to noon on weekends; CAD 9 for adults and CAD 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Runway 29 Lounge
  • Tim Hortons

Things to do

  • 24-hour gym
  • Indoor pool
  • Waterslide

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately CAD 9 for adults and from CAD 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BEST WESTERN City Centre
BEST WESTERN PLUS City
BEST WESTERN PLUS City Centre
BEST WESTERN PLUS City Centre Edmonton
BEST WESTERN PLUS City Centre Inn
BEST WESTERN PLUS City Centre Inn Edmonton
City Centre Inn
Edmonton Best Western
Best Western Plus City Centre Hotel Edmonton
Best Western Edmonton
BEST WESTERN PLUS City Centre Inn Edmonton Alberta
Best Plus City Centre Edmonton
Best Western Plus City Centre Inn Hotel
Best Western Plus City Centre Inn Edmonton
Best Western Plus City Centre Inn Hotel Edmonton

Best Western Plus City Centre Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 543 out of 1005 reviews
Rating 8 - Good. 304 out of 1005 reviews
Rating 6 - Okay. 101 out of 1005 reviews
Rating 4 - Poor. 29 out of 1005 reviews
Rating 2 - Terrible. 28 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alan

Stayed 1 night in Jan 2026

8/10 Good

Katherine

Stayed 2 nights in Jan 2026

2/10 Terrible

Christopher

Stayed 4 nights in Nov 2025

8/10 Good

Caroline

Stayed 1 night in Jan 2026

6/10 Okay

Maggie

Travelled with family and small children, Business traveller
Liked: Cleanliness, property conditions & facilities
The front desk staff wasn't very friendly, two lady's in particular. I did find a ball full of hair in the wall in my shower and tub. Other then that the pool was great and the rest of our room was clean
Stayed 3 nights in Jan 2026

8/10 Good

Rachelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, nice staff, breakfast basic and expensive
Stayed 1 night in Dec 2025

10/10 Excellent

Howard

Stayed 2 nights in Jan 2026

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean everyone qas great
Stayed 2 nights in Jan 2026

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities
The room was good, but very dry. Would be good if they can fix it up a little.
Stayed 5 nights in Jan 2026

8/10 Good

Carmella

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, close to mall
Stayed 2 nights in Dec 2025

8/10 Good

Candace

Stayed 1 night in Jan 2026

10/10 Excellent

Linda

Stayed 3 nights in Dec 2025

6/10 Okay

Danielle

Liked: Cleanliness
Stayed 1 night in Jan 2026

8/10 Good

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Staff helpful and friendly
Stayed 2 nights in Dec 2025

8/10 Good

Dan

Stayed 1 night in Jan 2026

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities
Clean rooms
Stayed 2 nights in Jan 2026

8/10 Good

Gerald

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meh comes to mind, limited kitchen due to renovation. It was ok. Beds kinda sucked.
Stayed 1 night in Jan 2026

10/10 Excellent

Nadine

Stayed 1 night in Jan 2026

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff. I had booked the room last minute for my university kids as the weather turned bad. No issues with my kids checking in.
Stayed 1 night in Jan 2026

10/10 Excellent

Tessa

Stayed 2 nights in Jan 2026

8/10 Good

Kaela

Stayed 1 night in Dec 2025

2/10 Terrible

Tony

Stayed 1 night in Jan 2026

8/10 Good

Carlee

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 1 night in Dec 2025

10/10 Excellent

Fiona

Stayed 2 nights in Dec 2025

10/10 Excellent

Caius John

Liked: Cleanliness, amenities, property conditions & facilities
Staff, clean, chill, good vibes
Stayed 2 nights in Jan 2026