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DoubleTree by Hilton Hotel West Edmonton

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel West Edmonton

Exterior
Bar (on property)
Indoor pool
Room, 1 King Bed, Non Smoking (Bi-Level) | In-room safe, iron/ironing board, free WiFi, bed sheets
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Pool
  • Gym
  • Bar

Explore the area

View in a map
16615 109th Ave, Edmonton, AB, T5P 4K8
  • Fantasyland
    ‪5 min drive‬
  • West Edmonton Mall
    ‪5 min drive‬
  • University of Alberta
    ‪10 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪36 min drive‬

Room options

View all photos for 1 King Hospitality Suite

1 King Hospitality Suite | Living area | Flat-screen TV

1 King Hospitality Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area | Flat-screen TV

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | Flat-screen TV

Junior Suite, 1 King Bed

9.2 out of 10
Wonderful
(23 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible, Non Smoking (Accessible w/Tub)

Flat-screen TV

Room, 1 Bedroom, Accessible, Non Smoking (Accessible w/Tub)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | View from room

Room, 2 Queen Beds

8.8 out of 10
Excellent
(65 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Living area | Flat-screen TV

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(30 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Bedrooms

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Bedrooms

9.2 out of 10
Wonderful
(9 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Room, 1 King Bed, Non Smoking (Bi-Level)

Room, 1 King Bed, Non Smoking (Bi-Level) | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking (Bi-Level)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible, Non Smoking (w/ Roll In Show)

Room, 1 Bedroom, Accessible, Non Smoking (w/ Roll In Show) | Living area | Flat-screen TV

Room, 1 Bedroom, Accessible, Non Smoking (w/ Roll In Show)

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

9.2 out of 10
Wonderful
(31 reviews)
  • Sleeps 2
  • 1 King Bed

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View from property

Hyatt Place Edmonton-West

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, 2,589 reviews
The price is €104
includes taxes & fees
9 Sept - 10 Sept
Hyatt Place Edmonton-West

About this property

DoubleTree by Hilton Hotel West Edmonton

Eco-certified hotel with fitness centre and 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference centre and a business centre.
DoubleTree by Hilton Hotel West Edmonton offers 238 accommodations with laptop-compatible safes and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel West Edmonton. During your stay, you'll be within walking distance of Oasis Centre. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 5-minute drive from West Edmonton Mall and 9 minutes from University of Alberta
  • Cats and dogs welcome for a fee (restrictions apply)
DoubleTree by Hilton Hotel West Edmonton offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and 15 meeting rooms are available. Event space at this hotel measures 35000 square feet (3252 square metres) and includes a conference centre. The eco-certified DoubleTree by Hilton Hotel West Edmonton also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This 4-star Edmonton hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
DoubleTree by Hilton Hotel West Edmonton has a restaurant serving dinner only.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CAD 21 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 15 meeting rooms
  • Business centre
  • Conference centre (35,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately CAD 21 per person
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel West Edmonton
DoubleTree Hilton West Edmonton
DoubleTree By Hilton Hotel West Edmonton Alberta
DoubleTree by Hilton Hotel West Edmonton Hotel
DoubleTree by Hilton Hotel West Edmonton Edmonton
DoubleTree by Hilton Hotel West Edmonton Hotel Edmonton

DoubleTree by Hilton Hotel West Edmonton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 636 out of 1007 reviews
Rating 8 - Good. 223 out of 1007 reviews
Rating 6 - Okay. 87 out of 1007 reviews
Rating 4 - Poor. 32 out of 1007 reviews
Rating 2 - Terrible. 29 out of 1007 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!
Stayed 1 night in May 2025

10/10 Excellent

Travis

Liked: Cleanliness, amenities, property conditions & facilities
Was a fantastic stay, staff was incredible
Stayed 1 night in May 2025

10/10 Excellent

Dustin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Matthew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, front desk, room cleaning, restaurant. All exceptionally friendly and aim to please guests. Very much appreciated.
Stayed 4 nights in May 2025

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, big rooms, very clean. No issues
Stayed 2 nights in May 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

ROLAND

Stayed 3 nights in May 2025

10/10 Excellent

Tanja

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly. Hotel was very clean and breakfast was fantastic. Drinks in the lounge were a perfect end to the day.
Stayed 4 nights in May 2025

10/10 Excellent

Pardeep

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
Clean and great lounge
Stayed 1 night in May 2025

8/10 Good

Tim

Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Brijkumar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a good choice.
Stayed 3 nights in May 2025

10/10 Excellent

Freda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and love the staff
Stayed 1 night in May 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Raj

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay! The room was spotless, modern, and very comfortable. The staff provided exceptional service—friendly, attentive, and always willing to help. Breakfast was a highlight each morning, with a delicious variety of fresh options. Highly recommended!
Stayed 1 night in May 2025

6/10 Okay

Bernice

Travelled with family
Other than the foyer, property was tired and worn. Friendly helpful staff, clean and great breakfast.
Stayed 3 nights in May 2025

10/10 Excellent

Tim

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convienent on the west side.
Stayed 1 night in May 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

2/10 Terrible

Vikram

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Property Manager Gets ZERO Stars

I booked on Saturday April 13th for a one night stay on May 4th. On Monday April 14th, less than 24 hours later, I tired to change the booking from May 4th to April 22nd but was told they will charge me $227 penalty fee AND the difference in fare. Hotels.com contacted the property manager to assist but the they refused to waive anything. I understand if I wanted to cancel, but I just wanted to change the date less than 24 hours later. Property Manager has terrible customer service skills. I will never book their hotel again. Zero stars!
Stayed 1 night in May 2025

10/10 Excellent

Randy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only an overnight stay but all was good. Even a warm cookie upon arrival 😀
Stayed 1 night in May 2025

8/10 Good

Emma

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Not my first or last time staying here. The room was spacious, clean, quiet and comfortable. The public areas are also clean and in good condition. The food provided during the conference was quite good. The front desk staff were consistently professional but curt and not particularly friendly. The conference room chairs are extremely uncomfortable. If this were a less expensive hotel, I would give a higher rating.
Stayed 2 nights in Apr 2025

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Viola

Stayed 5 nights in Apr 2025